I had multiple crowns replaced by Dr. Perales a few years ago. Ever since she replaced the crowns,…read moreI have had problems with them. I have been to at least 4 dentists in the U.S. who have examined my teeth, taken X-rays and elaborate 3-D imaging and all of them made the same observation: most of the crowns that Dr. Perales placed were not properly placed and have gaps that are allowing food and bacteria to penetrate. I will need to have most, if not all, of the crowns replaced. It appears Dr. Perales did not take proper molds, or missed a step when placing the crowns, or the lab that she used did a bad job of manufacturing the crowns. Regardless, it was her responsibility to ensure the proper fit so that the crowns function properly and do not have micro gaps that allow food particles or bacteria to penetrate between or underneath causing possibly very dangerous consequences for my overall health. When I tried to point out some of these issues to her, she became defensive. Her staff was nice and she could be nice. And it's possible she does other dental work well or when only one or two crowns need replacing but in my case I wasted so much time and all of my savings only to now have to start over. I will say that the dental implant that she did has been okay so far. However, I will not return to her dental practice.

We had an appointment for 4:00 pm we weren't seen until 5:00. The worst part was that it appeared…read moreto be a walk in patient seen before us and also the dentist had came out and had at least a 15 min conversation with another patient about going back to school. I felt that it was very unprofessional due to us having to continue to wait until her conversation was over for my husband to be called back to be seen...... I am a healthcare provider myself and this was totally unacceptable!!!!!!!

I went to this office for a consultation. I needed a retreatment and a root canal according to the…read morex-rays. The reason I came to this place is because I see that commercial late at night and figured I would give it a try since it's near my home. For me it is important that a office is maintained and that the front desk are friendly. Also, that the DDS makes me feel comfortable and safe. The front desk don't greet and don't say "thank you..." The room I was in had a water leak stain on the ceiling and a light fixture was a bit dangling. The trim of the door was rotten. When the DDS came in, his handshake was soft, LIMP. He doesn't look into the eyes and seems to be bothered by questions. He was probably in the room for under two minutes. The assistant (a sweet young girl) gave me the treatment plan and expressed that the DDS takes about 15 minutes for a root canal. NO THANK YOU. I ended up going to a SPECIALIST (endodontist) for those treatments. For this reason I give this place a low rating.

My wife had a molar extracted; next day another molar broke and I called immediately and asked the…read moreoffice to check with the doctor. They wouldn't and made another appointment. Dentist suggested a bridge costing some $3200. But they wanted cash, won't accept credit card or check. I had to go the bank to pay them; this was supposedly for a 10% discount. When I left the office to get the cash they told my wife if I'm not back in 15 minutes with the cash, it will be rescheduled. So rude. I have been a professor for 50 years at UTRGV and I educated nearly half of the graduates here. I was so humiliated. Prof. John P Abraham Ps I have no complaints about the doctor, it's office staff so rude. Why would they need currency, not a check?

I had such a GREAT experience with Dr. Ahmad Rabata, that I felt I had to write a review to help…read moresomeone else that might be looking for an AWESOME dentist. I needed a root canal and had initially gone to two different dentists before I found Dr. Rabata at Weslaco Family Dentistry. (Read last paragraph if you're pressed for time) The first dentist I went to was not only extremely overpriced but also seemed to be unsure what he was doing. After the initial exam his exact words to me were "You might need a fill in or a root canal (examines my teeth for 5 seconds), yeah ummm.... I'm leaning more towards a root canal." my response was "what do you mean you're leaning more towards a root canal? Do I need one or not?" he replied "Ummm.. I'm 99% sure you do." Those are not words I want to hear from a medical professional, who is talking about preforming a procedure that is going to cost me over $2,000 out of pocket. After going home and researching root canals, I decided against getting one because I read a few negative articles online about root canals stating that if the Dr. does not do it right it might cause other medical problems. So the only alternative was getting my tooth pulled. I went to a different dentist for a 2nd opinion, he also told me that i needed a root canal. I told him that I would rather get my tooth pulled because of the negative things I had read online. He laughed and said "Okay, you're paying for it, I'll do what ever you want." he made NO attempt to make me change my mind or advise me about the negative effects pulling my tooth might have in the long run. I scheduled my appointment for later that week. That night I was in so much pain I looked online and saw that Weslaco Family Dentistry took in walk in patients with dental emergencies. That morning I called the office and the staff was able to schedule me for that same afternoon. When Dr. Rabata saw me he actually took time to examine my tooth and explain that I needed a root canal. I voiced my concern about root canals, and asked if he could just pull my tooth instead, and get an implant. Dr. Rabata actually took time and strongly advised me against pulling the tooth and explained the long run dental problems that might arise from pulling it. He also explained getting an implant was much more expensive. He also made me feel reassured that he knew what he was doing and was confident that a root canal was my best option. He took time to show me a video of what the procedure looked like. I felt that he was really sincere when he told me that he would advise one of his family members the same thing if they were sitting in my position. The root canal went flawlessly and in retrospect I'm so happy that the Dr. talked me out of pulling my tooth. Also, I want to add that all his staff was great including Fermin Paz the dental assistant who helped every visit go smoothly.

I had to get a crown a few weeks ago, so I scheduled an appointment. I had the dental work and a…read moretemporary crown put on and was scheduled to get the permanent crown in a couple of weeks. I had researched same day crowns but I found that they were not as strong as the ones that have to be custom made. The temporary crown was very strong and never came off. Dr Castillo fitted it just fine. Today I went back for the permanent crown. I opted to not have any pain killers and I didn't even need them!. Dr. Castillo did a wonderful job and made sure that my bite was correct. He is very meticulous in getting everything just right. Thanks to this dentist office for always taking time to explain everything. I am no longer afraid of going to the dentist!

I went to Dr. Castillo for SEVERE pain of a broken tooth that I let get out of hand because of…read moredental anxiety. The staff understood my hesitation and did everything to keep me calm. At intake, the nurse that took my X-rays explained everything and even kept my mind preoccupied by making side conversation and making me laugh. Once I was evaluated and spoke to Dr. Castillo he explained my options and how he would like to proceed. He explained my options and prescribed a heavy antibiotic and stronger pain medication because my infection was severe. After a week of medication, I was scheduled for an extraction and the staff continued to provide the best customer service. The front office kept me calm and the nurse checked on me regularly as I took a sedative for the anxiety. Although I don't remember much of the procedure, the healing process has been easy. I had minimal bleeding, minor pain, and almost back to normal 2 days later. I will continue to visit Dr. Castillo and his staff! I feel so much better about dental visits.

Received excellent service during my visits (2x) in this dental clinic. Had only a few minutes of…read morewait time and was absolutely comfortable during the procedure. Very much thankful to Dr. Victor Luikham for doing the root canal for me.

The wait was a bit long, but we were first time patient. The staff and doctor were great and made…read moresure to answer the questions I had. She's usually scared of the dentist, but she did great and didn't feel a thing. Was worth the drive from Brownsville. The vibes were great! Would come again.

I would rather keep my teeth, but if extraction is a must, this is the place to go. When I called…read moreto change my appointment, I was greeted on the phone like I was someone that mattered. The change in time was made and questions were answered about my insurance. My preliminary appointment was set for 2 PM. I was in before the scheduled time. Can you imagine that in the Valley? A place that uses real time. Extraction day came and I was met by Kathy, Dr. Reed's nurse. She is professional and enjoys her job through actions and words. Dr. Reed set up my IV. I was so impressed that he was able to poke the vein first try. Then it was over. My tooth was out. Directions were given along with followup appointment date. One week later I went for the followup. Again I was in before scheduled time. This is a very professional business with a light hearted atmosphere. Everyone I encountered at this office was polite and happy. It was a pleasure to do business here.

My husband went to see the dentist this week for the first time in 30 years. Saw the dentist next…read moredoor at Prime Dental Cornerstone who recommended a course of treatment which included a couple extractions. Dr. Art Salinas was able to see him and did the extractions yesterday. I was waiting in the lobby and was able to observe the front desk staff, who were professional and accommodating. After the extractions were done, they brought him out to the car. They gave me instructions and told me where to pick up his antibiotics and pain meds. My husband slept most of the afternoon, and today we are up and about! We are very pleased with the service we received from Dr. Salinas and his staff. Highly recommend!

10/10 experience. Went in for an impacted wisdom tooth removal & Dr. Salinas was very professional,…read morehe explained everything very thoroughly, the whole procedure was a piece of cake. His dental assistant was also very kind as well, she maintained conversation and didn't just treat me like a patient. I will definitely recommend this office to anyone needing dental work, and will definitely return if need be.

The original plan was to extrat to molars. I came in with an infection in 2 molars and knowing I…read morewas in pain. The dr said she would send meds to my pharmacy. All she sent was antibiotics. I inquired and was told to take 2 Tylenol with 1 advil, that is the plan with dental plan. Results- 2 ER visits and 1 hospitalization of 4 days. Due to high pain, blood pressure was in 200s, traponen enzymes in my heart was elevated. I was admitted to the hospital. This pain cost me 4 days in the hospital. Follow up with my pcp, I was given a stronger antibiotic and pain meds. After get t ing out of the hospital, I went back to the clinic. Dr Doloryes, proceeded to extract my teeth. She numbed me up. She said to her assistant, the infection is blocking the anesthetic. She continued to start to pull my tooth anyways. I was in so much pain. I asked her to stop. I'd rather go to an oral surgeon. The Dr, & office manager were perturbed with my decision. I was charged $100 for work that was not done. Not a good experience. We will be finding another dentist and oral surgeon.

I was there recently and I was hesitant at the beginning but eventually had a great experience…read more Everything was well explained. I had questions and they took their time to answer them. The front office were very kind and made you feel at home. I highly recommend Mercy Dental it to others.