I live in the Baltimore area, and went to Kissel whe i was looking for a replacement for my BMW…read moreF800R, which had been totaled in an accident. (i was uninjured fortunately). I had looked at several bikes at Bob's BMW in Jessup MD, but also wanted to look at a R1200RS, which Bob's did not have in their inventory. I had originally purchase the F800R from Bob's and really like their dealership, and felt that going to Kissel, another BMW dealership would probably be a similar experience. I had been corresponding with Haley about the bike, and determined a date to go visit for a test ride. Unfortunately, Haley wasn't there that day as she was getting married, but as i walked in and greeted Evan and explained who i was and why i was there, it was apparent that they were expecting me. Evan took me to the bike, which was in the service area of the building, getting a look over preparing the bike for the test ride. They let me swing a leg over and allowed me to look over the bike as they were preparing it. i noticed some very minor things, (clutch lever needed to be rotated up a little bit, clamp was a little loose) but overall the bike appeared clean, and in good condition for a 10 year old bike. The bike did have over 50k on the odometer, which was not an overall concern as i've heard very good things about the longevity of the 1200 boxer motor, and the tech also commented, "Mine has over 70K". I went and sat with Evan for a short period of time while they finished preparing the bike. He explained the test ride route, which was a short out and back on the main road, and i put on my gear and went for a ride. The bike in general seemed flawless, and i was very happy with the ride. When i got back, Evan said "so are you ready to buy it"? I said i think so, but had some other questions, most of which were prepared for me by the salesperson at Bob's. Evan answered what he could and also took me to the service area where i spoke with the service manager about what they did and didn't know about the bike's history, their inspection of the bike once they received it as a trade in, and what was done to it to prepare it for sale. It was a good conversation, however, i felt that the responses to some of hte questions were a little bit "guarded", perhaps because they didn't know, or maybe there was information they didn't want to provide. None the less, i purchased the bike and rode it home 150 miles, smile on my face the whole way. The primary reason i didn't give a higher number of stars, is i just felt like they just wanted to get me out of there. All of the processes went smoothly. Raelynn in the finance office was fantastic (i paid cash) so the paperwork was minimal. When i finally did get on the bike to leave, there was no fan fare for their new customer that just purchased a bike. No one saw me off and said "congratulations", took my picture for their web site or anything. I actually had to ask, "OK, am i good to go now"? Since then, i have learned that some of the maintenance questions i had been asking were related to a BMW issue with the driveshaft on the bike. They were answering my questions and telling me that the driveshaft would be replaced by BMW at 60k miles, but didn't let on to the reason why. I feel that this was kept from me in pursuit of the sale, rather than being transparent with the customer. I have no concerns about the bike or the drive shaft, however, i do feel that the way it was handled shed some light on the manner in which Kissel deals with their customers. I love the bike and am very happy with it.

terrific service, great people to deal with. highly recommended!…read moreI have purchased three scooters from these fine folks.

Forgive me, as it's taken a few months to write this review and the owner and his son's names have…read moreslipped my mind. I was in the beginning stretch of a cross country rode trip when my car started acting funny and the check engine light had turned on. I pulled off the highway and stopped immediately at the first mechanic I could find. They ran the computer to find out that it was the catalytic converter BUT I knew enough to know that just the computer test is not a definite. They guy at the first place I stopped was super pushy (told me I had to make the decision now or they wouldn't get the part), quoted me at over 800 dollars and the other mechanics there were all talking rudely to each other and didn't seem to care about each other or their customers. I got an extremely bad vibe so I looked up a couple places and found Hillside Service center. I called them up and he eased my mind immediately! He asked if they had done a smoke test or a pressure test to make sure it was the catalytic converter and they had not. He asked me if I could make it to him and he would check all of that for me. I am so happy I trusted my gut and found Hillside Service center! It did turn out to be the catalytic converter, unfortunately, but he quoted me at a much more reasonable price and he replaced my spark plugs for free. The whole process + labor time took less than a couple hours and I was back on the road heading to California. At the time, I was scared being alone on a road trip and upset about how much this all was costing. With my nerves all over the place, I found myself crying in the parking lot while trying to figure out funds to afford the work. And I cannot express how grateful I was for the father and son at hillside service center. They made me feel as much at ease as was possible in that moment. He could probably tell I was flustered so while his son worked on the car he made an effort to to have a nice conversation with me. His overt friendliness did not go unnoticed! These two men are extremely honest, hardworking mechanics and I could tell the second he picked up the phone for me. The waiting room was clean and accommodating. The way they interact with each other and their customers shows that they put love and respect into their work and their business. I will probably never find myself in Lock Haven, PA or at Hillside again but I'm so grateful that I did that day. Thank you!!

I recently had my new car breakdown and it needed towed.I called my roadside assistance ,they…read moreinformed me I would receive a text of the time of a tow truck arrival.They sent Hillside Service Center,and the tow truck arrived within minutes of the ETA.Now this sounds like I'm praising my Assistance program and I guess they do get some credit however am I glad they sent Hillside Service Center ,from the quick response to the professional and friendly driver Jonas Tomalonis, that Hillside sent, is a credit to their commitment to servicing the Lock Haven and surrounding areas.Thank You Hillside and Jonas

LAVA Auto Body did an excellent job on my Volvo XC60, fixing a softball sized deep dimple on my…read morepassenger rear door. They also cleaned my car (and I think polished it) before pickup. Bonus: They told me it would five days to do the work, but was done in three and at a fair and very reasonable price. An excellent experience all in all.

Highly recommend Lava! They made an unpleasant experience rather pleasant after I got into a fender…read morebender. Tom was wonderful to work with. They were very responsive, kind, thorough, efficient and did an excellent job with the repair. When I went to pick up, the car was cleaner than it's been in a long time- interior and exterior! They even gave me a nice free tshirt. We will definitely return if we find ourselves in need of an auto body shop again. Great business!

We had our RV washed and waxed by Breakout. They also washed windows, wheels and the awning. They…read moredid a great job, and were promoting scheduling the service.

Took an 07 bmw 328i in 1/10/24 and I wanted the head gasket replaced and water pump put in and they…read moresaid they could do it for $1,500 so I dropped it off on said date and I bought a new cylinder head and they said it was not good so I bought a second one and I opened it with them and it everything was loose is the complaint any mechanic knows if it's loose then it's easier to check over and one of them dropped it on the ground and tried to say it came like that me and the car owner were the ones to open the package with the mechanic then they proceeded to put it in the car and return it to me sounding like they left a wrench inside the engine so I complained told them I wasn't going to pay anything after the $1,700 I paid already $200 over quote and the water pump still on my passenger seat never put in but they kept the car she said they would fix the issue and I got a message to pick the car up today then proceeded to charge another $1,600 they robbed me and I'm not the first person or the last I advise everyone to stay away from this garage they do not know what they are doing at all this is your fair warning Correction it was $1694 and $1710 so $3400 and the car doesn't work they tore the car apart put it back together with all the old stuff and never changed anything other then the car went from running to broke

They ordered my tires and set up an appointment for a couple days later, four new tires and…read morealignment..... takes turns like nothing

Great place. They work on medium to large diesel trucks. When AAA couldn't find a tow truck big…read moreenough to tow our Ford 350 extended cab pickup, Bowersox came and saved us! We blew a fuel line and were stuck on a 95degree day! Reasonable prices, friendly, and did a great job fixing our truck. He showed up with the flatbed/rollback tow truck which was perfect. When we got to the shop we realized that was his "baby" truck because the mama and papa sized ones were in the garage!

Their voice system puts you through several selection steps only to connect you to a live person…read morewho asks you what you want to talk to and who then connects you to a line that rings several times and asks you to leave a message.

If there are 10 stars, I would give them 10. They are such an excellent service center. Over the…read moreyears I have my car fixed there, and almost all the representatives can remember my name and showed their care, excellent skills and willingness to help out. There was only one time of oil change, that a small mistake was made and they fixed it right away. I always feel so confident about their work, and usually it is done very fast. The gentlemen at the front desk are also very car savvy and provide useful suggestions on driving and maintenance. It feels like a family, and this place is owned by Confer's family for generations. The waiting area and restrooms are all pretty nice even though not too fancy. While waiting you can also go to check out the BMW section in addition to their Toyota car models. Really appreciate it! I miss the service there since I have left the area for four years .

Great place! Nice guys who were immediately able to look at my car and put my mind at ease before I…read moreleft for a ten hour trip home to Louisville