DO NOT USE THIS OFFICE !! I was referred to this office for a root canal from my dentist. I was…read morequoted by the office staff a certain amount, which having insurance was more than I expected to have to pay, but would do what I had to do. Or, I was told I would have to apply for Care Credit or pay the over time. Ok fine. I was prepared to pay the amount quoted. The morning of my appointment, I received a call from their office staff that I owed another $500.00. Now, knowing their office had my insurance information for some time, I was a little shocked and now requested something showing where this extra money now owed came from. I was informed they could not provide anything in writing that they were verbally told by the insurance company of this amount. I was beyond perplexed and needed a little more explanation, just wasn't going to pay them another $500.00 with no written explanation, to which I was placed on an abrupt hold and a "lovely" person, Scott, who apparently is the "office manager" picked up the line and made it clear he was beyond irritated and NOT happy that he had to speak to me about this, me being his potential patient. He went on to be the absolute rudest individual I've dealt with in a professional setting in a very long time. He was unprofessional, RUDE, argumentative, talked over me, and made it clear he hates his job and also made it very known I was a complete nuisance and annoyance to him, again, a potential patient and him, the office manager who should be more well versed in customer service. Being taken aback by his lack of professionalism with the way he was speaking to me, I had no other choice but to cancel my appointment because why on earth would I want to every think about going to their office for dental work if this is the way he treats his patients. And I will make it my now important task to make people aware of this office's behavior to their potential patients. They need in depth and long-term customer service training and how NOT to treat their potential patients.

On the end of the consultation for a root canal, I was given an estimate of what my cost share…read morewould be. That is what I was prepared to pay. On the day before the procedure, someone from the office called to confirm the appointment. After the procedure was done, my cost share changed without anyone telling me in advance. The person that called a day prior should have informed me of the exact cost share, especially since it changed from my original estimate. The fact they didn't isn't good business at all. That's not a good way to treat a patient. On top of all that, when I told the person what I was told initially, she coldly said "it was only an estimate and if the insurance pays more, you'll get a refund... If the insurance company pays less, you'll get a bill". NOT a good experience at all with the front desk/billing people. On the other hand, Dr. Andrea Fiori did awesome work and is the best. My advice, train/retrain the front desk and billing people on how to treat customers.

I can't say enough about how happy I am to find Premier Dental. I'm looking forward to my next…read moreappointment which is miraculous considering I'm a big baby when it comes to the dentist. Dr. Simanovich is superb. She is full of skill and tender handed grace. Her bed side manner assures me all is well with my mouth while she's in it. Her assistant Yahaira is the perfect compliment during the work. Yahaira eased my anxiety with just a compassionate smile. The rest of the staff also play their part in what is truly a hand picked collection of really kind people who are really good at what they do. I won't go anywhere else Thank you Polina and Yahaira, and the rest of the staff at Premier Dental and have a happy, healthy holiday and new year!! Sincerely, Mark Virgulto

They moved to Waterbury. They also changed their name to Best Dental Studios. I love the work they…read moredo and explain everything. They are clean and everyone is very nice. I couldn't ask for a more gentle doctor.

Everyone is pleasant and professional. The office is very clean. I had dental implants by Dr Bidra…read more This was a process that extended over 5 months time. Dr Bidra is highly skilled and knowledgeable. His work is meticulous. I would highly recommend both the office and Dr Bidra.

I have been coming here for a couple of years now I had some extensive dental work done last year…read moreand I was very happy with my service until the end of the year where I went over my insurance quota and was not informed by Cloverleaf and ended up owing a lot of money at the end of the year which I was able to make monthly payments instead of a lump sum payment which was very helpful. I have decided to continue going to Cloverleaf Dental this year even though I am living out of town now.

Will always come back for future dental work. I recommend Dr Vega and staff to everyone. Dr Vega is…read moregentle "no matter how intense the dental procedure situation. Dr. Vega and the facility and also his staff deserve 5 star treatment. "

I strongly recommend you get a second opinion ! It will save your tooth and money.read more

Yesterday I called Dr. Boatey's office to let them know i may have chipped a molar…read more The office called me back straightaway to make an appointment. Dr. Boatey greeted me with a cheerful smile, calmed me and worked on my molar to perfection and to my comfort. The quality of care I receive each and every time is remarkable ! I always feel at ease and cared for there. I highly recommend Dr. Boatey and his team for your next and all future dental appointments !

Very professional and skilled. Excellent DDS This guy is a…read moretactical sculpture.. My teeth r a mess and this guy does me right every time.. Much appreciation..

This is the nicest, most pleasant, thoughtful, caring group of people ever to inhabit a dentist's…read moreoffice. The staff and doctors not only care about your oral health, they care about your financial situation as well. Here they take care of everything in a manner that is considerate for the patient's comfort.

One of the good guys. He is great with nervous patients and can do sedation. His staff is on the…read moreball too. I love that I get text messages reminding of appointments. I highly recommend this dental team.

Very shady place, they scam and lie to you about a lot of "procedures" you need to get done. It's…read moreeither they will lie about issues or they will over- exaggerate an issue you are having and try to do treatments on you that you really don't need. Go get a second opinion with another dentist office before buying into what Aspen Dental says. The dental office itself does not feel very safe or comfortable. You can hear everything going on with other patients around you. Anyone can just peek in and see what's going on. This is a HIPPA law violation as patients are entitled to privacy rights. No patient should ever have to feel humiliated and embarrassed because people can overhear what's "going on with their mouths" (Because majority of the time they lie). Just not a comfortable place to be in. Dentist who did root canal on me was very nice so 2 stars for her because she was so sweet and so gentle and so understanding but other than that, please do not blindly trust what they tell you. Second opinions are important with this facility!

My experience at Aspen dental was not good at all. I went there for a fractured tooth that was…read morecausing me severe pain that woke me up at night and made it difficult to eat. I worked with my insurance company to get me in as soon as possible and Aspen obliged. When I arrived at my appointment they went right to work taking soooo many X-rays and a panorax X-ray. I told them numerous times that I was there because I had a broken tooth that was causing severe pain. They assured me that they would address that when I saw the dentist. Eventually I met with the dentist. She was very nice. She examined my mouth for about 2 minutes. Then she told me that she had reviewed my X-rays and there were a lot of teeth that needed fixing. She explained that I needed teeth removed and partial dentures and dental implants. I was devastated. I asked her again about the tooth that was causing me pain. She said that I would have to talk to the treatment plan coordinator to set that up. When I met with the treatment plan coordinator she gave me a breakdown of what needed to be done and how much it would cost. The total cost would be $38,512 ($11285.65 with insurance). I asked her about the tooth that I need to have fixed and she said that I need to contact my insurance company because they couldn't do anything about it . She said I needed to contact an Endodontist for that. So after all that, I left still in pain. I have contacted the BBB and plan on speaking with my union representative. Very disappointed.

Dr. Gaudio is aware that I have always been fearful of the dentist. He and his staff work to keep…read morea calming atmosphere in their office and have made it possible for me to feel comfortable having any kind of work done.

Dr. Gaudio is a wonderful doctor. He knows how to puts the patient at ease, no matter how difficult…read moreproblem the patient has. He always give me an honest opinion and advise. Also the atmosphere at the office is very friendly and everyone is very helpful. Dr Gaudio is our family dentist for very many years.