Awful company to contract with.. Poor prices for the "quality" of the work. Unorganized and not at…read moreall reliable with completing job in agreed upon time frame and with demonstrated knowledge of requested services -- judging from level of incompetence. Management was flippant when issues were addressed-- in a polite way. Will never use them again and would never recommend.

I called to get my elderly mother a gutter cleaning. She always gets taken advantage of by bad…read morepeople. Called Southern from a review I saw, scheduled a cleaning and repair if needed. I live no where close, so the company just billed me directly. They let my mom know they were on the roof, took care of cleaning and adjusting the gutter guards all at a very reasonable cost. The technician called me when he arrived and left and gave l me a run down on the condition of the gutters and roof. Super nice guy who could have taken advantage of the situation since I'm 1000 miles away. Overall a very positive experience, reasonably priced , would call again for this and their other home services. Ask for Taylor, I think she runs the office if not the company. Thanks Taylor.!

I am so grateful for Benjamin and his team. The recent storm that flooded Hendersonville brought…read morewater in around my chimney. Problem was exacerbated by more rain coming and me leaving town in two weeks. I called so many roofers and none cared enough to even tarp me until they could get to me. I prayed for guidance and was led to call Exterior Contractor. Benjamin answered the phone on a Saturday and fixed my roof before the next rain that Tuesday. Benjamin is such a caring person and great business man. This is a unique set of qualities. Call them...you won't be disappointed.

I contacted Benjamin for an estimate to replace an asphalt shingle roof and also gutters. He was…read morevery professional and his estimate was itemized - the best I have seen. His crew began the job as scheduled and worked almost non-stop each day (weather permitting) until the project was complete. Cleanup was done each day and the final cleanup was perfect. I would highly recommend Benjamin and his company for any job. Also his estimate was the lowest of three I had gotten. Steve M.

I needed to complete roof renovation, including gutters and gutter covers. Mr. Santiago and his…read moreteam provided high-quality materials, excellent craftsmanship and prompt completion. Mr. Santiago was very patient concerning my multiple questions and concerns.

We recently hired Santiago Roofing & Renovation to repair a deck for us in Asheville, NC…read more Unfortunately the experience and product was awful. None of the work on the deck was to code after repeatedly calling and texting with specific photos and videos to Mr. Santiago of all that needed to be done to bring it to code and code compliance written into the signed contract. The deck lacked flashing against the house in multiple places, the stairs were uneven and crooked, the railings were not to code, boards were cut unevenly, etc. Bottom line is we are left with a bigger mess than we started with and now have to completely tear up what was done incorrectly and pay a new builder to redo the deck without any refund from Mr. Santiago. Run from this company.

We recently were looking for a roofer to do some minor repairs on some facia that was damaged…read moreduring some high winds, but most of the roofers in the area were reluctant to do this small job. When we called RRG they were very nice to speak to you on the phone and quickly scheduled our work. They followed up the morning of our service call to make sure we were still OK with the time and told us that Josh would be doing the repair work. Josh called prior to getting into our home and said he was running about 30 minutes late, which to me is huge because nowadays most people won't even bother calling you. Josh arrived and I showed him what had to be done and he was quick to get to work. He reattached the facia that was pulled away and also inspected the roof to see if there was any other damage but said everything else looked good. I can't speak highly enough of these folks as I've been a general contractor for 25 years and have dealt with some real characters in the past, but these guys are top shelf. I would highly recommend this company for all your roofing work even the small jobs. Hats off guys and thanks again for taking care of our project.

Juan was my first point of contact when he traveled to my home to provide an estimate and look over…read morethe job. Juan is a good sales person as well as being easy to talk to and well educated in his line of work. I also appreciated that Juan returned to my home after the job was completed as I had some issues as a result of some stone work that was completed one day after the gutters were installed. We worked through the fixes and now waiting on them to return to complete the work. It would have been beneficial if the gutter installers/schedulers/ would inquire about any other work scheduled to occur that might affect gutter install so as to not have to deal with a situation like mine.

I called John Balken because I had a leak in my roof. He was recommended by our daughter after he…read moreput a new roof on her house. He showed up on a Wednesday to give me an estimate. The estimate was reasonable so I said ok. He said he'd be back by Friday to fix the roof. He never showed up and never answered by call. Now I have to find someone else to come out and give an estimate.

I used John because many of my neighbors had used and recommended him. He was terrific! He gave us…read morethe lowest estimate, showed up when promised, did great work. and cleaned up afterwards.

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

Found a leak in spare bathroom. Jay was quick to come out, access the situation and fix it in a…read moretimely manner. He gave me options to add a linen closet in the bathroom and new flooring, which wouldn't break my budget. He completed everything in three days and couldn't be happier with the results!! Jay was very knowledgeable and understanding with my concerns. Would highly recommend this company and will definitely be the first company I call if needed in the future.

From the owner: At Roofing by J's, our mission is to provide top-quality roofing services that ensure the safety…read moreand satisfaction of our customers. We are committed to using the best materials and techniques in the roofing industry.

Highly recommend!…read more The Rolando Roofing team are the real deal, and the best in their field. Their fees are reasonable and quite competitive - we'd bid it out to three different companies and this team offered the best overall value for the price, with quality materials, and then they further exceeded our expectations with excellent work and customer service. They were prompt, responsive, and they did great work, taking care of everything as if it were their home, protecting the areas and picking up all garbage, etc. - and they did it all quickly, exactly within the timeline they said they would do it. Can't say enough good things about this team. Highly recommending them to our family and friends, and if you engage them to do your roof, you'll be happy as well. They did such a great job with the roof that we're now speaking with them about doing the gutters for the house once we're ready. If you're wondering whether this is a good company, I can assure you it is. We'd found them on Yelp and we're so glad we did. Awesome team!

From the owner: Professional with 8 years experience with roofing project to customers wants and needs with focus…read moreon quality. Free estimate upon request. Accepts your credit or debit card. One hundred percent we are dedicated to providing a special service to our clients so they feel satisfied with our services.