Answering the question to "What could improve? I've spent a…read morelot of $$$ at Guitar Centers over the years, but I'm very disappointed in my experience at the Spokane store. There were two employees at the front counter when we came in. They didn't look up, didn't great us. We wandered around the store for about 10 minutes trying to find what we came in for, before an employee on his way to somewhere else casually greeted us as he walked by. I had just found one of my items. Then I had questions about trying to find The proper springs for my Hoffner B-Bass guitar. At that time, the only person around was at the front desk. He knew absolutely nothing about bass guitar strings-or Hoffners. And when he didn't know the answer, he told me that "Any of the strings would work"! This was completely unacceptable! Going to buy them from Strings By Mail and won't be visiting this location again.

listen, I agree that selling your gear or buying your gear through a third-party is never great…read more But try selling your stuff on Facebook, eBay or reverb . Com. People to stuff you every single day. These are good employees great and just happy people that are willing to sell you store provides. I started taking brace lessons and my instructor.Lyndon weeks is awesome. Great dude with a great professional background overall just a good place to go practice for a few minutes. Look at sales and just enjoy time with like-minded people.

Had to stop in the office visit yesterday. Played around with some of their selection. The service…read morewas still great. The cost of instruments there can't be expensive.

I made an online purchase from Hoffman in Spokane Wa. The item was listed as in excellent…read morecondition. I received a very defective item so I e mailed and called to resolve the issue. Hoffman only offered a " partial " refund, making me pay $100 for the shipping. $100 to receive and return a defective item. I would never do business like this or with Hoffman again. After looking further at the transaction I noticed the item sent was different than the item advertised. I will be contacting my Better Business Bureau.

I happened to be in Spokane on business with a few hours to kill. I decided to go to a music store…read moreto ask a few questions about the different digital pianos and get some recommendations for a purchase. On the way to the music store, I passed this piano dealer and decided to pop in here instead. Even though I wasn't buying (I even told them so), they patiently walked me through some different options and discussed the pros and cons of each. I was impressed with their friendly customer service. Thought I'd leave them a good review because they were so kind to a non customer.

This place is one of those specific niche store. They only have grand pianos on display as far as…read moreinstruments. A plethora of piano books of all sorts. Friendly staff-older generation so gentleman & woman manners would go a long way. No punk kid personalities please & thank you. AND a piano that Elton John played a couple of times supposedly worth 180,000 some dollars O.o

went in for bow rosin. owner was helpful to me but more interestingly was extremely helpful to the…read moreteenager with a broken saxophone before me. he went out of his way to try and make an easy fix. when it was apparent there were more issues due to neglect he worked with the kids schedule to get the job completed before his recital. while i was only there for rosin i got to see a great interaction that tells me a lot about how they do business

Excellent service. Very knowledgeable on instruments and great prices. They helped set my daughter…read moreup to rent a violin and we are very pleased with their service. It was worth the drive. Going to rent a saxophone for my son next. I grew up playing the flute and going into the store and talking with the ladies brought back the excitement to join a flute group. They have many fun activities in their store to get kids excited about music. Very pleased and will continue to go to their store for any musical needs.

Guy came out screaming at us. Don't go here unless you want a crazy owner screaming and cursing at…read moreyou.

Great service! Really neat store lots of great instruments to see! My wife had a bow worked on…read more Great price awesome craftsmanship

Amends Music Stores are a local business with outstanding professionalism and expertise. Their…read moreknowledge of the music scene, local musicians and music teachers is extensive and highly reliable. They carry rosins, strings, music lesson music books for a variety of instruments. They repair instruments, and carry quality rental instruments to fit very young musicians as they grow. When first learning an instrument it isn't necessary to purchase and invest until everyone is confident this is the right instrument to learn at the right time. They know the local music teachers and serve as a local music resource. We have had the best experiences with Amends Music Stores for many years and have appreciated their commitment to quality products and their support of music education for the Inland NW.

During the beginning of covid, I decided to "re-take" up the violin after YEARS of not playing…read more Amend Music Center was amazingly helpful! They helped me to decide on everything that I would need, correct size, chin-rest or not, etc, and answered ALL my questions. After so many years, I would have had no idea without the friendly assistance and expertise of the folks at Amend Music Center! Thank you!

Both our daughter take lessons at Able to Play Music Academy. We enjoy the family environment, and…read morethe girls love their instructors. We are pleased to hear they are expanding the instruments offered at the Academy and expect to be enjoying many more recitals in the years to come.

From the owner: Music Lessons That Are Fun!…read more Piano * Guitar * Drums * Voice * Accordion * Ukulele * Flute * Bass * Violin Toddlers * Kids * Teenagers * Adults * Seniors Students laughing and having fun is an important part of music lessons at Bartell Music Academy. As students make quick progress, they are motivated to learn and continue playing music for their entire life. Our method offers fun and effective tools in five different areas giving every student the chance to succeed in every aspect of music. We use a natural & non-traditional approach to teaching which gives every student immediate results so they feel like true musicians from the beginning. Left-brain students approach music differently than right-brained students. With our method, we are able to help students learn quickly with language that they understand! Visit our website for more information or call (509) 998-5422.

Had me waiting at the front for 25 minutes for an appointment that didn't even exist. If the…read morereceptionist actually focused on the calls rather than conversation with costudents they would have known I was in for a full set, and not a haircut.

I went in to their salon for a trim, and I'll summarize by saying: You get what you pay for, and…read moreplan for your appointment to take twice as long as you expect. I went in for a trim to my, what I thought was a, simple haircut: a chin-length straight line bob. I didn't know any of the students, so I just set my appointment to be with anyone, for a women's haircut and style. When I arrived, they paired me with this very nice young man who admitted to me (mid-cut) that he was going to school there for barbery and he didn't really know how to do women's cuts (so WHY did they give him my appointment?!). I told him what I wanted, and said I wanted some "hidden layers so my hair curves in around my head" and he let me know that the technique is called "beveling." Great! Beveling, do that. And then I told him I wanted it to come to the bottom of my chin, and go straight around, level (what they call a straight-line). He reviewed the haircut with an instructor and the two of them agreed that they'd be taking off 2 inches, which sounded about right to me. So he did the haircut/trim, which took an hour and a half (yikes, thank goodness I didn't get in trouble at work for taking such a long lunch). I've seen other reviews talk about services here taking a very long time, which makes sense - they're students. So keep that in mind if you book here: it's going to take twice as long as a pro would. At the end, he couldn't figure out why the two sides of my hair, at the front, weren't looking to be the same length. So an instructor came over to help. She was definitely nice and helpful with him, but she never once acknowledged my existence and left my hair sitting in my face and eyes while she talked to him. I finally maneuvered my hand out from under the cape and swiped my hair out of my eye. While I sat there, I just kept thinking, "geez, I feel like a mannequin." Then instructor let the student know that he had cut the front of my hair higher than the back on one side, and so he needed to make the other side match. That made sense, but I didn't realize he had cut it an inch shorter in the front than the back. (I had wondered why he wanted to do the entire haircut with my head tipped forward/down, but I figured, hey, he's the one being trained how to do this, and I have no idea!) The instructor also told the student that "zero degree" haircuts were some of the most difficult to do, and now he knew why. So, he made the other side match. And then he did the "style" with the hair drier. I have straight hair, so when I've gone to professional salons in the past, they've used a brush to straighten and shape my hair while drying it. Instead, the student crimped my hair with his hands while drying, like if it were curly hair. I don't know if he didn't have any brushes to use, but at the end, my hair was curling in at the bottoms in some areas, and out in others. It was a bit of a mess, and other than my hair now being dry, I'm not sure what the point of the "style" was. When I washed my hair next, and went to dry and style it myself, it became apparent to me just how weird the bottom line of my haircut looks. It's noticeably longer in the back than the front, and I can't tell that any beveling was done, because it seems so much thicker in the back than on the sides. Also, the side that he first screwed up on is not straight. It kind of curves up in a bit of an S shape, while the side he corrected to match is actually straight. Somehow, the cut reminds me of something Ringo Starr wore in the 60s, just slightly longer. I decided this looks goofy enough that I don't want to wait for it to grow out, and I've scheduled an appointment with a professional salon to fix it. I thought I'd save $40 for what seemed like a simple cut/trim, but now I'm spending an extra $10 when I could have just gone to the pros in the first place. Lesson learned.