Reached out at 9:38 AM and he came to inspect my road bike at 10:09 AM extremely fast…read more Everything was done before 12pm on the same day! Highly recommend

He's been servicing my bikes for years and is always there when I call--reliable, professional, and…read morethorough every single time. This visit, he swapped out my tires and set me up tubeless, making sure everything was dialed in perfectly. He even made sure I had the right tools for long rides, which shows how much he cares about his customers' safety and performance. If you're looking for a mobile bike service that meets you wherever you are and treats your bike like their own--Rick's your guy. Highly recommend! ‍

I am new to the road bike scene, but rode mountain bikes and BMX as a kid. I had never "clipped in"…read morewith my pedals and was a little hesitant to even try. After purchasing my first road bike and riding with street shoes multiple times, i knew I needed to conquer my fear and score some new gear. Leon from Trek La Mesa helped me find the right entry level shoes, the right cleats for my pedals, assembled and explained everything for me. He even gave me a 10 minute tutorial on clipping in and out from my pedals. I rode out of there super stoked. Leon went above and beyond, and it was because he genuinely wanted me to ride with confidence. I highly recommend the in person experience of Trek La Mesa. Thanks Leon

No pressure bike store with incredibly knowledgeable techs…read more Leon helped me today. He was able to educate me in a friendly, non judgmental manner. PS, they let you try out ebikes!

Thank you Keven for coming through for me on the bicycle tires. Keeping my word with you - know…read morethat I'm so glad we met. Just wanted to compliment you on your provided service, quick response, kindness, and honesty. In support of Master Mechanics, or Master Lee Mechanics Bicycle Repair shop. I hope others will give you an opportunity to work on their bicycles, and /or bicycle tires.

I am so thrilled with my experience with Master Mechanics. My high-end road bike was having many…read moreissues - brake fluid leak, shifting issues, Di2 battery drain, creaking fork, and I'd taken it to three other bike shops, and the problems persisted. In 5 minutes, Kevin assessed the problems, recommended the fix, and turned around the work in 1/10th the amount of time other shops had quoted me. I just picked my bike up from Kevin, and it's honestly like I have a brand new bike. Also, Kevin is just the sweetest guy. There's zero pressure and amazing communication. You've got a customer for life!

Person who fixed my bike did well, although he wouldn't pick up my calls or answer my messages, he…read moredid good with repair. He also did fix it cheap too. I would recommend going here

Very nice business oriented company. We text and schedule my…read moredrop of a week later my bike was done and ready for trail.

Quality service at a fair price. Technician gets it right the 1st time and we'll qualified to…read moreanswer all your question regarding your e bike.

I had an opportunity to work with Brett from Velofix. I got an upgraded Soul-fast E-bike. And had a…read moreflat and wanted inserts put in my tires and my chain. Had a problem coming off. Bret was able to resolve my issue and gave me a great price. It was well worth it. I've written 40 miles since the service and I've had no issues with my chain coming off and The quality of service was simply perfect. This is my second bike that he has worked on. The first one was great as well. I only sold that one because I wanted a bigger faster, fat tire type bike. He is an excellent representative of this company. I know from my past experience using this company that I will be using them for all my E bike needs.

Matt did an outstanding job servicing my two e-bikes, so much so that I asked him to come back and…read morework on my pair of 20-year-old beach cruisers as well. He showed up on time for every appointment, communicated clearly, and delivered excellent, high-quality work. All four bikes now ride noticeably smoother and feel better than they have in years. His pricing was fair, and the overall experience was fantastic all while he worked in my garage and I didn't have to haul the bikes. Highly recommend Matt for any bike maintenance or repair needs!

Service requested, quality, and value. He was on time as well I was given good quote on service…read moreprior to work being done.

Quinn is awesome! i Highly recommend Snow Dog Scycle. Very easy to work with appt and get service!!read more

Quinn showed up on time and prepared. He repaired my son's e-bike which is his only means of…read moregetting to school. So I needed to be sure that the bike was fixed. The repair was smooth and done in the time he quoted. The total value of his services exceeded my expectations. I don't write many reviews but his service was well worth it. I will refer him to all my friends and family.

Came in for a repair on my son's ebike and they did a great job. It was done quickly and it was…read moreaffordable. They took the time to explain what was wrong, my options, and the cost. Great customer service. Definitely will be back.

Disappointed in the service and support after our purchase, but I'll start with the good stuff…read more We visited the shop on a Sunday in late November (after Thanksgiving), looking for specific e-bikes. The owner (?), Bill, was very friendly and helpful - let us know the issues with the bikes we were interested in and showed us several alternatives in various price ranges. We appreciated him not trying to sell us the most expensive options, but instead taking the time to help us find the right bikes and accessories for us. He was personable and not in a hurry, and gave us what felt like a good deal on bikes we were excited about. That part of the experience was five stars! When we left, Bill let us know that bikes would be delivered to us the following Wednesday or Thursday. Both days came and went with no word from anyone at the shop, so I emailed Friday afternoon and got an answer Saturday, with an apology and an offer to deliver Sunday morning, which was fine. The person who delivered them let us know Bill had thrown in an extra lock as an apology for the delay (we had only purchased one lock, as he said one lock could be used to lock two bikes), which we appreciated. Still a four-star experience at this point (five would have been reaching out Wednesday or Thursday to let us know there was a delay). We rode the bikes a few times during December and loved them! (Aside - good thing we had that second lock, because trying to lock both bikes with one would have been damn near impossible). After two rides, my husband's rear brakes stopped working. He called the shop and got a message saying to text a certain number (no option to leave a message), so he did and got two words in response - "brake adjustment", and then another text that said, "are you able to stop in?" He replied that we don't have a bike rack that will hold an e-bike, and said, "if you know of a good YouTube video of it, I can do it myself" and then never heard a word back. No troubleshooting, no service recovery, no apology for the brakes not working after two rides on a brand new bike, no recommendation of a video. Just silence. If I were basing this review off our experience buying the bikes, it would be five stars. But in our experience, this is the kind of place that gives you great service while you're purchasing and then doesn't seem to care much once they have your money. Disappointing.