it's easy to find an entrance however, inside of the dr's office is hard to find. The door was…read moreclosed there's no sign. Outside of the elevator, no one greeted back after trying to ask questions. Finally found a place. This place needs to renovate to attract more patients. I also waited bloodwork more than 30min and at the front was about to leave... :( luckily, I've made another appointment. If you're coming here for appointment 1st time, try to be there at least 15-20min earlier to find out your office. if you're coming in afternoon; after 3pm, they're running quite late: like I mentioned that bloodwork. Make sure to make next appointment while you're waiting, everyone leave 5pm sharp. waiting room is available on the first floor Inc vending machine. But I highly recommend to bring your it own snack if you can. In the neighborhood, it's hard to find something to grab unless you can go to 95-93rd street.

What is happening with Mt Sinai?!! Been going here the past…read more5 years but the past 7 months it has been horrible! ! The call center has no idea what they are doing and book wrong appt on wrong dates. I come in for a mamo follow uo and the front desk badgers about insurance. After getting changed and ready to see the tech the tech says they scheduled you a month too early. We count from January and not December when your last appt was. Does not even make sense!! This happened to another persok as I was in the waiting room as well. Last week I had to wait over 1.5h to be seen for a pelvic ultrasound and their excuse oh the system had a glitch. You are seeing me wait!! Horrible and sich lack of service!! Oh front desk response to when I said I am changing hospital. Everyone is equally bad as Mt Sinai

Dr. Levitt is great. She is nice, energetic, friendly and takes the time to get to know you and…read moreexplain medical issues. She definitely will take care of you. If you make it past her staff..... Her staff are rude, short on the phone, frequently will transfer you to hold by saying "HOLD!", or "HANG ON!", if you ask anything remotely prescription related, will transfer you to the prescription line without saying a word. Oh by the way, the prescription line is an answering machine, and no one will get back to you. I tried to get a simple prescription filled today, and it was a complete nightmare. My pharmacy also tried to call them twice to unscrew a prescription that didn't come through, and they were sent to the pharmacy line as well. Believe me, I spent 6 years in the Army, I am not thin skinned, and I am used to a rather callous medical system. These ladies are bad even by New York standards. Too bad really, she would be 5 out of 5 if her office staff weren't so atrocious.

Horrible experience.... where to begin…read more. After only having one physical in 12yrs I was nervous, I went in wanting to finally speak with a physician who could give me the attentive care regarding my health which was well over due, (by no fault of my own but by lack of affordable healthcare) so here I was, hoping to get better treatment than I ever experienced with Medicare because now I was able to buy my own insurance.. I really needed an attentive, caring and compassionate doctor and that is hardly the way Dr Levitt runs her practice. First off the man infront is nasty and aloof, he comes off with the type of brash condescending arrogance that you only expect from an HRA office.. Secondly they got my height wrong, by a whole inch. When I pointed it out to the nurse, (afterwards looking at my paper, at the end of my visit), upon noticing the error she asked "Oh, is that a big deal to you?" uhmm.. yes it is it changed my whole Body mass index. Now regarding Dr. Levitt, not very intimate. She looked at a computer longer then she looked at me, didn't want to shake my hand, and the exam was brief, without a neurological test, (after telling her I had Ménière's disease!!) she didn't even check my reflex, or not even touch the tip of my nose with my index finger. Maybe she doesn't like inspecting men's genitalia but its her job, and she didn't... its was as if she felt I was diseased until she did a full panel test which she WASN'T going to do unless I had requested (keep in mind 2nd physical in 12 years) and to top it all off, this evening, after work, I receive a bill from her office asking for a meager, (but for me out of principle) requesting 15 bucks without telling me why. When I called Mt Sinai I was told its was for talking to her for 3 minutes about smoking.... Thats right ill re-literate she send me a bill for 15 dollars for talking to her for 3 minutes about smoking............ I'm still beside myself. This woman is hardly a doctor anybody deserves...they only human beings who deserve this kind of health careLESSness is Putin, Al Assad, Kim Jong Uhn and Hitler, and Napoleon, and khan..and all horrible people in history.

Dr Thomas is fantastic, one of the few doctors willing to take the time to listen to his patients…read moreand consider their concerns. He is also a professor at Mt Sinai, has background in rehab medicine and is very knowledgeable about spinal cord injury.

This was my first visit to this office for testing. One of the staff members checked me in quickly…read moreand told me to have a seat. I waited for about five to seven minutes before I was called to the back for my scheduled appointment. I love how I didn't have to wait a long time to be seen for my procedure. Christine and Carmen made me feel comfortable while they completed their job. My experience was great at Mt Sinai Center for Advanced Radiology.

Health is wealth. It's always good to check and always make…read moresure you are in good health and strength. You up to date with everything's Regular OGBYN. Service was great. Staff was professional.

My elderly mother was treated in the ER at Mount Sinai (Madison Ave) from approximately 4 PM to 11…read moreAM the following day, and the experience raised serious concerns about patient care and safety. My mother is diabetic with complex medical needs, yet her blood sugar was not monitored during this entire time. She was not given water, ice chips, or IV fluids despite the extended stay. After her initial bloodwork was drawn, we were told it had to be repeated due to compromised samples (a breakdown of her blood cells), which further delayed care. Communication and responsiveness were inconsistent. From an optical standpoint, it looks very bad to see staff members at numerous stations, exchanging in laughter or social dialogue while patients are waiting so long for care. One nurse specifically was dismissive and did not respond appropriately to my mother's needs. She informed us that she was not our assigned patient and her tone was unacceptable. When I respectfully raised concerns and careful not to cause a scene, I was interrupted and dismissed by her walking away from me. It was only after requesting the charge nurse that attention to my mother noticeably improved. Additionally, after the morning shift change, no physician rounded for several hours, leaving us without clarity on updates on the results from the numerous tests she was instructed to take. There also appeared to be lapses in basic safety protocols--my mother was not properly identified as diabetic or flagged with appropriate alerts or wristbands. At this point, we were not aware of what her levels were since she was not monitored for it in efforts to prevent any crisis other than for the reasons she even went to the ER in the first place. While not all staff were unkind, this experience highlighted significant gaps in monitoring, communication, and patient safety that should not occur in an emergency setting--especially for vulnerable patients. I hope this feedback leads to meaningful improvements.

Dismissive not alignmed with my needs, very disconnected. My AST has been on lower end for past 5…read moreyears, I requested additonal blook work which only requires a requisiton on her end, alot of push back and was advised that its not really a concern unless its below a certain level. My quesiton is why should we wait to be under a certain level to worry. Have been feeling discomfort on lower right side of stomach, based on her 2 second check up she determined it was due to strain. She asked me to come back in the office when I was just there a day ago. Have to practically provide thesis to convince her for addiotnal tests, its like shes saving insurance money. I have my insurance and I pay for it, I pay for peace of mind. Will be looking for alternative.

Emily Wang MD has been a concerned physician I first saw in the Broadway & 74th St site. She has…read moreproviding wonderful care and complete follow-up in every issue I've addressed with her and I can and do highly recommend her.

So many reviews about this place which are all over the map. I can only say that my care by the…read morehospital and the doctors of different fields has been excellent. Not once since I have been coming here for medical issues have I felt that I made the wrong decision regarding my care. I will say that there were times I did not agree or shall I say I was disappointed with the doctor treating me, but that was me just being human. Sometimes we just think doctors can fix everything and have all of the answers and we fail to remember that doctors are just scientists and sometimes just need to deal with the facts of the matter. Now I am sure that not every medical place is perfect but for me I have never had an issue here. As with every doctors office or medical facility you are going to wait. That is the nature of the beast. I would rather wait and have plenty of my time with my doctor than to be pushed thru like a herd of cattle.

I have been a patient of Dr Linda Rogers for a few years now. She is a wonderful, compassion…read morephysician who takes care of my respiratory issues. The hardest thing about this place is getting an appointment. I travel a lot for work and have limited times when I can schedule an appointment so I usually do so quite far in advance. I know she's booked at least 2 months in advance!! When I needed the egg free flu shot the office was able to find it for me. When I needed an appointment with other providers In the system, the schedulers are always there to help out. A definite recommend.

Alrighty! As of right now you get 4 stars, you'd get the extra star when I'm completely acne free…read moreand the red marks are gone. Might be too much, but hey! You gotta work for it. I scheduled by appointment, there is no wait, based on my two visits, I was always called on time. However, the only thing that's makes me feel iffy is that Sherry is pretty much done with me in about 10 mins. Same thing happened to the previous dermatologist that I was seeing. The difference was that the wait lasts over an hr, the visit is about 5 min (in and out of the room), and he barely looks at my face nor feel. At least, Sherry closely examine my face. Much more reassuring. If the medication is not covered by your health insurance, Sherry would try to work around it making it cost less. Next visit is in may. Have to schedule two weeks in advance. For those of you who are using yelp via web and not mobile, there is a tip section you're missing out on! If you ask for water, they will give you a mini bottle of water. :P

Went in yesterday just to get the patch allergy test removed, reading is tomorrow, as always a…read moreprofessional and totally efficient time. To summarize, Garland Lee, PA, has been treating my blemish over about a month and I can't say enough praise but to write here. The right treatment, superb communication, great office, staff, scheduling, billing, everything has worked out just right. Their honesty, clarity, being clear about billing, and overall thoughtful make this practice a high recommend. To be fair, minor downsides are waiting 10-20mins/visit (they're very busy, get there on time or, better, 15m ahead of time especially on the 1st visit to process the intake paperwork which recurs each time until insurance is successfully billed), not always getting the doctor, not just Dr. Sherry Shieh who's on long term medical leave her many fellow doctors make for confident treatment and knowledge. I know dermatology is either optional or deferrable, but not only did my situation show how preventive care not just emergency treatment can save pain, emotions, time, and money, but the professional standards of the doctors here have made me respect and follow their dermatological medical advice. Thank you for improving my life mentally and physically.

Office location changed to 2256 2nd ave. Very easy to get to using the 6 train to 116st. I love…read moregoing to this office on Mondays, Wednesday's and Friday's when VJ, the best physical therapist ever is there. Such a young talented woman. And she's even fluent in english, and Spanish along with several other languages to meet people of all races needs. I made the mistake of going there on a Tuesday and seeing the owner of the practice Dr. Zakursky and was very disappointed with his work, he had no technique what so ever. I'll be sticking to his assistants instead.

Gregory Zakursky is one of the best physical therapists I've had. He has talented hands that know…read morehow to reach the pain and works on trigger points. Plus he knows what are the best exercises. He takes his time with the patient and listens to what the patient describes. I'm so glad to have come across him because he has been a big help in helping me recover from a recent fall. The elevator in my building stopped below the floor and I did not see that it was under the floor line so I when I exited the elevator I went flying. At first it seemed like the shoulder was going to take a long time but then Gregory told me to go see my orthopedist for one more shot and that one more shot combined with exercise and massage (did I say Gregory has magic hands?) made all the difference in the world. Afterwards healing went quickly. Thank you Gregory and I recommend him highly for all your pains and aches!

If you need healthcare PLEASE do yourself a favor and go elsewhere. This ain't it…read more I've had really good providers here but it's been years, and they always seem to move on quickly.

My name is Doreen Bruno I'm writing this review because family institute of Harlem is full of s***…read more Let's see I have Anna cusel I got Dr britter I've got a a Dr c y t r y n we have doctors who are holding my daughter's medication back from her who speak to her with such contempt and disrespect that my daughter comes visiting me after her appointments in tears frustrated and irate. I have reached out to The institute of family services to find out what the problem is I even went to the clinic to meet with a young lady named Denise up on the second floor she supposed to be dealing with mental health issues but she was of no f****** help to my daughter to this day my daughter suffering with nocturnal seizures which means while she's sleeping she is having seizures she is chewing on her tongue in her sleep but Mount Sinai in The institute of family services don't believe my daughter has a problem my daughter was born with sickle cell disease she was diagnosed at the family clinic at Presbyterian hospital 166th Street and Broadway. If you have to go to a clinic and you're black do not let it be this clinic. Sis. Bruno BS; MPA