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JOANN Fabric and Crafts

1.8 (31 reviews)

JOANN Fabric and Crafts Arts & Crafts Photos

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Love all these fabrics for upholstery! Huge selection
Chantelle L.

Really nice staff but staff doesn't know a thing. Upholstery section, no clue, asked for foam, they look at you funny. I think the people here could really use a orientation once they are hired or management can enlighten them. I did love the selection and they almost got 5 stars because it was an awesome store with everything stocked... because we did find everything we came in to look for and checkout was very fast, I am giving the four stars. The type of people working here are clearly not the creative, fabric bunch that JoAnns should really hire instead but the fabric collection here is extensive and the sales are unbeatable!

Filthy floor. JoAnns. Albany.
Yvonne H.

Seriously? How do they stay in business with such horrible customer service? Must be because there are so few craft stores in the area with the selection of this JoAnns. If you are a sewer, like me, it's really the only game in town for fabrics. But honestly. I'm here on a Saturday afternoon and there are 2 fabric cutters staffed (I took a number And waited nearly half an hour) - only to then proceed to a checkout line that snakes through the store. 3 cashiers working and no help in sight. If you are looking for something specific while shopping ( I had a hard time finding 1/8 inch cord) and you'd like assistance, you are out of luck! While waiting on a long line, it became hard not to notice how filthy the store was, too. Corporate needs to step up and question the management of this locale. We'd love JoAnns to stay, but please manage properly. On a good note, the staff here is friendly. Though it seems having dirty stringy hair dyed to a color not found in nature helps one get hired at this location. I'm frustrated, can you tell?

Joann Fabric and Craft ceiling leak.

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8 years ago

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14 years ago

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7 years ago

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6 years ago

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7 years ago

Never give bad reviews, but Very understaffed. Little help in the aisles. Long line to pay.

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10 years ago

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10 years ago

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9 years ago

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5 years ago

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11 years ago

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9 years ago

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7 years ago

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6 years ago

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6 years ago

The store has really come along way! Congrats! Looks amazing and organized! Easy to find products and easy to find help when necessary.

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9 years ago

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8 years ago

Great place to get props for my pictures they seem to have a little bit of everything ! Long lines tho. Otherwise great

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7 years ago

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11 years ago

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6 years ago

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7 years ago

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10 years ago

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8 years ago

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6 years ago

their customer service is awful. they don't know how to pick up the phone like any normal store would.

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10 years ago

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9 years ago

Horribly understaffed. Never enough help at the cutting counter. Can't even honor their own (pick a number) ticketing system.

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9 years ago

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8 years ago

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10 years ago

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16 years ago

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Hobby Lobby

Hobby Lobby

2.5(4 reviews)
0.5 mi

Good selection, comparable to other hobby lobby's I visited…read more I wish, just once, that checking out wasn't a nightmare. It feels like once you're in line they don't care. They had me go to a shorter line, which was for returns, when I had no return. I must have watched 20 customers behind me leave before me. A 15 minute wait for 2 customers ahead of me. I'll admit this seems to be an issue at most locations. I don't think this corporation will ever figure it out, and because of that I generally avoid these stores.

This new Hobby Lobby opened in Aug 2019 and took over the old Toys 'R Us / Babies 'R Us building…read moreafter they had been closed for a while. I wondered at why they opened another one only 5 miles down the road from the one in Latham. The sales associate said it's also smaller by about 10,000 sq ft, but I couldn't tell because it had the same amount of shelf space for the hobbies that I like, so it's no big difference to me. I can't believe that a Hobby Lobby would require more square footage than a Toys 'R Us! If you're a bargain hunter like me, you'll find some gems at steal prices in the clearance section, but since this is a new store, there aren't a lot of marked down stuff yet, as expected. One of my favorite hobbies is model rocketry and HL has a dedicated section stocked with a variety of kits, launchers and engines to outfit your own (scaled down) Cape Canaveral launch site. But alas, they worked out a deal with the manufacturer (Estes) to discount their line and the 40% off coupon can no longer be used on those products ("Your Price," yellow tag). I took home a rocket kit anyway and applied the weekly 40% off coupon to an electric slot car. I'll have to stop in here again in the future, when we're in this area again.

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Futon Galleria Mattress $mart

Futon Galleria Mattress $mart

2.5(8 reviews)
3.9 mi
•$$

Excellent. Great service and great futons! Exactly what I was looking for as a young adult…read morerecreating the perfect college bachelor pad. This place is nothing like Old Brick's (in a nutshell, terrible service). Futon Galleria is run by this one guy I think, who owns the place. And the place isn't all that huge so you get a very personable experience. You might be waiting around when it's busy, but I'd rather much support a good man with a good business. While he was helping me, he stepped aside to the new customers that came in, so he's really good about it. I didn't ever feel like he stranded me either. So I pretty much asked him to unfold every futon because I needed the full experience of sitting and sleeping. I guess that's the beauty of futons. And I kept feeling bad and kept apologetically asking him to unfold this one again. His response was, "That's why I pay me the big bucks." When you can mix humor and business together, you get a two thumbs up. I was only looking for the futon mattress so I can give you details about that. It starts with $99 as the cheapest one, and even that one felt pretty sturdy in comfortable. But there are more expensive ones from $149 to $199 to $249 to $299. The 249 and the 299 are the ones that have the layers and layers (I think 8?) of cotton and foam padding. There's also spring ones that is in the 249 range. They're supposed to last you a good 5-6 years if you don't have pillow fights or wrestling matches on it. That's probably statistically false so don't quote me on that. Either way, you spend 1/3 of your life with this purchase, so might as well make it good. The cheapest cover is 49.99 and goes higher to 99.99 to 149.99 and higher I think. It's more expensive as the rating goes from Grade A to Grade D. Yes, it's the opposite from being graded in school. D is a good grade in the mattress world for cover material. I wish I had known this to use an excuse to my parents for my terrible History grades. They also do have regular beds and mattresses but I didn't get a look at their prices. I ended up getting the $299 mattress and $49.99 cover and with my amazing bargaining skills, got him to put in the non-slippy thing for free! He also ended up giving me a 10% discount without me asking. I think he felt bad for the idiot asking to get a piece of rubber thing that costs $5.99 for a purchase wayyyy more. If you're getting a futon, I recommend this place over any other place.

This store is very friendly until they get your money. I bought a pine futon and mattress and cover…read morefrom them for $600. They sent a kid to put it together the wrong way. Another guy (the owner?)came a few weeks later and it fell apart after he left. They refuse to service the garbage they sell. The futon has never worked. We have to keep piecing it back together. The hole that catches the sliding pin for opening and closing is all out of shape. The decorative side panels fall in and out. If you sit back on it when it is in couch mode- it slips out. If you want to waste your money, get lousy customer service and crap products - then this is the store for you!!! I wanted to give a small business a chance, but I definitely picked the wrong one with non-existent customer service and sub-standard products. Save yourself a whole lot of grief!

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JOANN Fabric and Crafts - fabricstores - Updated May 2026

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