Both buying agents I spoke with made a pleasant experience more stressful and taxing. I felt Laura…read morechapdelaine did not negotiate beyond minimal effort for us. Watch out for price gouging with this company. The colleagues are quite blatant about it so see for yourself if you like.

Got a new agent who needed more guidance and neither he or I were supported by this company. I was…read moretheir client and when I sought assistance I was treated as the enemy. Distraught, I spoke to the owner/head of company(he comes from a commercial real estate background) and within 3 minutes he called me a liar despite my sending proof/documentation. He has no comprehension of customer service. Phone call ended with him offering me their attorneys info. I had to pay them 6% to be treated like garbage. Two stars because they sold my house but in this market I could have sold with a cardboard sign in front yard. You've been warned. Good luck.

We could not have hoped for a better realtor than Jenny Gross! She marketed our house with…read moreknowledge and know-how, building excitement and creating a sense of urgency in buyers. We received eight offers in three days, due to Jenny's spot-on strategies and professionalism. We accepted an offer the first week the house was listed and closed on the sale a month later. We had complete trust in Jenny's advice and guidance from start to finish. If you want to have an excellent home buying or selling experience, contact Jenny Gross!

I needed a buyers agent and she stepped in to help me and my needs…read more After much discussion about the land I had my heart set on, she gave me the brutal, yet much needed, honest opinion. She said she didn't want to burst my bubble, but what I wanted wasn't a reality. In the end I'd be out of a lot of money. I'd rather my dream bubble be burst than to be out of all my hard earned money. Her honesty was EXACTLY what I needed to hear! She was extremely fast in response and even though we didn't do business together, I still valued her opinion! I highly recommend!!

Eric went to extra distance to assist a reluctant abutter in determining the location of their…read moreproperty boundary. This problem had been ongoing for years. His willingness to meet with the owner and stake out an acceptable area was much appreciated. In addition he surveyed our entire property, the last survey being done around 1814 and before that in the late 1600's. His research and hard work solved many complicated problems. I deeply appreciated his professionalism, research and deep understanding of property issues. His willingness to work with Land Trust Administrators made the process much easier than I expected.

I highly recommend Eric's business Green River Survey…read more had surveying needs for my elderly mom due to some misunderstanding where the property line actually was suppose to be. Eric is a great communicator and got back to me within a day. He came out to the property on the day he said he would be here. He is a licensed surveyor for Massachusetts and possibly Vermont. There are some folks surveying but do not hold a license in this business and I would rather have a licensed surveyor. Our whole experience was A+

Cyd Scott helped me sell my vacant wooded lot in Worthington, MA. I moved from the area years…read moreago to the Mid-Atlantic. Finding a realtor with intimate knowledge of the area and the market was very important to me and my family. Cyd delivered 100%. He guided me throughout the entire process from listing to sale. Cyd was always available to take my calls, meet with prospective buyers at the property, offer his expert advice and answer all my questions. As an out-of-town seller, Cyd's hands on efforts were extremely valuable. From listing to final sale, Cyd was there. He even helped me find an excellent closing attorney (Sean O'Sullivan, esq) and all the paperwork was handled remotely, saving me several 8-10 hour trips to MA. I feel that I gained both a great realtor and a friend in Cyd Scott, and I highly recommend him for all your real estate needs.

This company is total Bullshit !!! I faxed my application a month ago I've called no response to…read moreanything !! Today I emailed them and told him hem I'm reporting them and now they want to talk !!! Ps you don't even deserve one star

Very unprofessional. They never received my application. Called and emailed several times inquiring…read moreabout the apartment without any calls or emails back. This is not how you run a business

I worked with Lisa Palumbo through Delap brokerage. Our relationship was very good and the result…read moreof the sale was excellent. Throughout the process, Lisa was highly responsive and professional. Her long experience as a realtor was very helpful since this was our first property sale. She made several recommendations that were important right from the start of the sales process. I highly recommend Lisa for these reasons. She's a highly intelligent, hard-working, capable agent, and a comfortable person to deal with during a complex series of showings, inspections, and through the closing process. Thank you Lisa!

I rented an apartment through them- found it on Craigslist and they coordinated everything between…read moreme and the owners. The owners lived in Florida and it caused some big miscommunications. First, the house was A MESS when we moved in. We asked during the walk through if it would be cleaned and the realtor (Holly) said she had already done enough. We asked about the filthy rugs and she said she had vaccumed them and that the owners wouldn't be willing to do anything else. There was literally mouse poop on the kitchen floor and they just suggested to get an exterminator. Should've walked away when we had the chance. Landscaping and snow removal were included in the lease, but then we were told landscaping wasn't actually going to be included because we had a dog. Ok, then winter came. One.. two.. three snow storms and no one ever came to plow our driveway as planned. We reached out to the owner, who was obviously out of the loop, and she tried to track them down. Of the 10 times it snowed, not once did a plow person show up. After we called and emailed, they showed up once at 6pm... we had already shoveled our cars out. The refrigerator wasn't working when we moved in, also. Apparently it had been unplugged with a bunch of ice inside, which melted and then refroze.. blocking the vent to the fridge part. It took SEVEN DAYS for it to be fixed. Not the best first week in a new place. Especially after paying to have the rugs cleaned and cleaning the entire house ourselves. A few weeks later, the oven starting stinking of gas and we weren't able to use it. This time it took over 2 weeks to get a new oven. (Lotsss of take out our first month there) To top it off, Holly told us the statement of condition/walk through wasn't something they did, and never put our deposit in an interest bearing account (both MA state laws). When we moved out, the owners tried to have us pay for the rugs to be cleaned and didn't want to refund our deposit. The house also had a history of lead/Deleading, but the realtor didn't have any of the paperwork. I had to track down someone from the town's office for the inspection report, and I also had another inspection completed for piece of mind. For charging a $500 realtor fee, you'd think they would do something, anything, told hold up their own responsibility in renting out a unit. They didn't even follow standard state laws. I definitely don't recommend working with this group.