My toe nail was cut during pedicure. Toe nail was bleeding. No apologizes from tech or owner. No discount towards my Manicure and Pedicure or any future services. I was a regular customer. I will never return Too many other nail salons in the neighborhood who care. read more

I was able to come in last minute on Christmas and had a pleasant experience with a relaxing pedicure and nice staff. I definitely will come back! read more

I bough a Groupon that included a mani pedi foot and back massage . The place is really small but appeared to be clean . The person who did my service took her time and did a good job . She did a really good foot massage too . When it was time for my back massage they have a chair that you sit in and the face goes into the hole . I asked the tech if it was sanitized before my use She said yes She out a paper towel on the face part and proceeded to sit . A few mins into my massage I opened my eyes and seen long strands in light brown hair stuck to the massage chair . This was HORRIFYING especially since we are actively In a pandemic and I asked her if the chair was sanitized . This lead me to believe that they aren't as clean as they seem and that was enough to make me uneasy about the whole experience. The service was from the tech was good but I won't be returning due to sanitary reasons . Bummer read more

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Not a good place to be comfortable. #IYKYK Despite multiple open chairs, I was told there would be a two hour wait for a pedicure. Don't worry, I won't be back read more

I got a Groupon for a mani, pedi and 10 minute foot and back massages. The nails came out really nicely, but the massages weren't that great. I'd return for my nails, as it's clean and super convenient, but I probably wouldn't get a massage there again. read more

I've been going to Jenny for a very long time. She is excellent with everything she does, be it manicure or pedicure. Always makes time for me no matter how busy she is. read more

very clean, comfortable salon! very experienced and very warm manicurists‼ and manicures/pedicures actually last read more

Very clean, manicure and pedicure lasted a long time, and the massage was the best I've ever had in a nail salon! 4 stars because the staff isn't too friendly. read more

Solid UES choice, 3.5 stars. I had a groupon that included a spa pedicure+10 min foot massage+10 min back massage+ gel like essie manicure. I made an appointment for 6pm on a Monday night, and I am glad that not only did I do that,but that I also came about 25 minutes early. The place gets "packed" after 6pm. This was my first mani+pedi since COVID, and they take a temperature check at the door. Social distancing was maintained, everyone complied with wearing masks,there is plexiglass dividing all the pedicure stations, and between the manicurists and clients. I was the only client for about 30 minutes and then a wave of clients who were both walk ins and appointments emerged (pro tip, try to come before 6pm). They asked some walk ins to return at a later time, which kept the salon still at a nice number of people total. After 6pm it seems the rule of thumb at the salon is that everyone is treated as a walk in, even if you had an appointment. Kamala was my technician for the day. Another person took off my previous ancient gel ( $5 gel removal) while I was at the pedi chair. Standard pedi chairs. Kamala did a decent job, the massage was good. The spa pedicure includes what appears to be special exfoliation and moisturizer, no callus removal. She placed paraffin wax for my soles at the end. I wouldn't necessarily call what I got a "spa" pedicure, as my previous experiences included more bells and whistles, such as a complete callus removal, and leg mask at other salons. My manicure was solid, Kamala did a great job. Good light conversation. Polite staff. They clean up the chair right after you leave it- a nice visual bonus for these pandemic times. My back massage was more a back rub but boy oh boy, she works magic in the neck muscles. For the price of the groupon, it was worth it. Cleanliness was my biggest look out, and they satisfied my criteria for trying to be as safe and clean as possible. A regular manicure is $14 here,so I would return for the manicure. I would not do a spa pedicure at this salon as the normal price is around 40 ( can't remember off the top of my head). There was a sign posted for a mani pedi special somewhere in the 35-39 range. The salon closes at 8:30pm, not at 9:30pm ,which some websites/google says.The joint is cash only. read more

Terrible experience! I took my gf here for a nice Sunday mani/pedi. Big mistake! The moment they realize you have a Groupon they bombard you with extra charges. We prepaid for a spa pedicure and only rcvd a reg pedicure. We also paid for a 10 min back massage and the manager claimed that it was not included and we would have to pay for it. Even after I showed her my Groupon receipt she insisted it was wrong. Meanwhile any other customer that came in with out a Groupon was given superior service. To make matters worse I tipped both girls that worked on us $20 each and didn't get so much as a thank you. Needless to say we will never come back to this establishment. read more

The services are ok but with that many nail salons around it is not the case. They charge 10% extra if you pay with card 10%!!!! Since I didn't have enough cash with me I had to pay with card and I told them that I will only tip 15% because they already charged me extra. After that they left me at the dryer for half an hour. The machine was blowing hot air one of my toes burnt so bad I had to move it intermittently out and back in. when I asked if I am done the manager looked around and asked who was helping me. I told her that I was there half an hour blowing hot air on my feet she said OK you are done. read more

Crappy pedicure, not the place it used to be. Had to wait 10 minutes, was shown to a chair then the technician disappeared. The chair adjustment and massage feature didn't work properly. She returned, I told her square but slightly rounded, very short and no polish, and she did a rush job. When I saw how they looked, not short, I asked her to make them shorter so she clipped them and said "done." They were rough at the nail edge so I insisted she file them smooth. She was talking to her co-worker as if to complain about my request. Then she left me waiting to pay while she talked to other clients at the front. When I got home I had to file my toenails myself because they were crooked. I called to speak to the manager, and the woman said, "we have no manager here." Bad performance, go elsewhere. read more

I would leave no starts but not an option...worst nail salon ever. 1st off wanted extra $ to remove gel to put on no light gel (fyi it's regular polish NOT gel) the owner Elizabeth must bully her girls because they were afraid to take their tip! We had a Groupon, and she wanted to charge extra tax on it. when we showed the Groupon did NOT say telex separate she insisted yet didn't know how much we paid for Groupon. and when we showed proof of what we paid she said no no you need to pay tax on a higher amount than what we paid. the Groupon included a 10 min back massage which we did NOT get amd was supposed to be spa pedicure it was not it was regular pedicure!! I sat under the nail dryer for 3 cycles and the polish (not gel) was still mushy to the touch. Saw them take tools and just put them back into sterilization bag(so they arent steril or clean)DO NOT GO HERE read more

I've been here 3 times so far. I've used the Groupon deal each time, and I've never been disappointed. The ladies give great mani-pedis and foot/back massages. I've recommended this place to many friends since. Totally worth it. read more

Had a great experience today. Got a mani pedi and had the best customer service. The person who helped me did a great job and I highly recommend. ^ my review from my first experience only I recently went in and made an appointment for me and two friends to get mani pedis together. I asked if we could do later in the evening (7:30) so we can all sit together. They said no problem at all and fit us in. We arrived, and not only could they not fit us in, but they claimed they never even had an appointment from me. We called other nail places in the area and found Nirvana Nails. Go there instead it's across the street! Would only come back here alone and if I couldn't get fit in somewhere else. read more

Really amazing place. They fit me in at the end of the day and were super super nice, took their time and did a great job. Place was very clean, everyone in masks. They were able to do my feet and toes at same time :) They do tips ONLY in cash, no Venmo or leaving on the card just a heads up. Will definitely be back. read more

Joa Nails II - Nails! - Nail Salons Near Me - New York, New York

$25.50 for Manicure and pedicure? Who can say no to that! Honestly, I come here so often and the place is always busy, so I was shocked that the business didn't even exist on yelp! I stumbled upon this place about six months ago and it's truly a hidden gem. When you come into the salon, the decor is all tastefully done in white and cream. It's definitely not how the average salon looks like east of Madison Ave! All the ladies are polite and are never visibly in a bad mood. The chairs are leather and super comfortable. They only take cash, but if you forget to stop at the bank, they conveniently have an ATM in the salon. The manicures last on average 4-6 days, but for the price I can definitely afford to come and get them redone. Overall, it's an adorable little place to come with your girl friends to prep for a night out or stop by for a relaxing time after a long day of work! read more

Joa Nails II - Nail Salons Near Me - New York, New York

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So I went last week with a friend to get a pedicure, the service was alright. The pedicure itself was nice, ambience was quiet. The pedicure comes with a "free manicure." I ad a polish change for my hands because I had acrylics on but the girl literally did not know what to do, even explaining to her prior that because I had acrylics on and all I wanted was a simple filing and shaping- which is basic with a manicure, I did not get one. Not even an attempt. No lotion to the hands. No warm towel. Nothing. After I was done, there was no open dryer available so I had to wait with just having a portable fan blow at my hands. Once a drying station did open, I had to walk over with my belongings and plop myself down. The girl that did my hands ignored me. Now I know that getting a few second massage is complimentary, but I clearly didn't get one. It would have been nice to been acknowledged. And lastly, it's been less than a week. And my pedicure has completely PEELED off on one toe nail. I've gotten way too many pedicures to know that nail polishes don't peel off by the whole nail. Please note the picture. This was last night, which meant 4 days after my pedicure. it peeled off. I won't be returning. read more

Joa Nails II - Please note the fact that it's been four says after a pedicure and the whole toe's nail polish had peeled off. - Nail Salons Near Me - New York, New York

If I could give this place a 0 star, I would--it doesn't even deserve a 1 star. Joa Nails II charges a $2 "tax" on every single nail polish which, I'm sure is illegal. Passive aggressive nail technicians. My gel mani lasted for a couple of days. Super shady all around. read more

I'm so happy I found Joa Nails because it's right around the corner from my apartment and I've been hoping to find a nice, clean salon for a solid mani/pedi. They have a $35 deal, a great selection of polish, took their time, and did a really nice job. Will definitely be back!! read more

Update: initially gave them two stars but now I'm lowering it to 1 because i made an appt to come back to the salon after my vacation (1 week). I booked the appointment WHILE on my vacation to make sure I had a day and time available to drop by. Confirming it'll be fine when I come back to repaint the nails over the phone, turns out when I arrived to the salon she rejected service because she said it's been too long. She knows when i came in and this review shows the date (showing 1 day after I got my nails done) & with a pic showing the nail polish chip here. (I was reading other reviews to see if anyone else got the same chip that quickly and someone got a polish that "peeled" right off her pedicure-- so maybe there's a problem with the salon's top coat/ quick dry?) i attempted to show her the review with the pic of my chipped nail and she said it's because it's regular polish of course it'll chip. And then i was like .. no I've gotten regular mani's before .. it doesn't chip in 1 day. Then she changed it up and said she doesn't believe in pics because it could be a lie-- i could've been done somewhere else and that they always do a good job. And also if i got it here, their polish doesn't chip in 1 day. So she basically called me a liar. I pointed at the nail polish they used, and even pointing at the nail specialist who painted my nails who was at the salon, which I said my experience with her was fine, it's this nail polish color that's the issue (we all know nail salon dilute their nail polish so I was afraid this was the case for mine, that it was diluted too much it didn't last for a day). Ladies, we all know we want good looking nails for vacation, what use is it to spend that time and money getting it done to have it chip unexpectedly-- i didn't plan extra to accommodate this last minute inconvenience. I stressed the fact that I couldn't lie for this picture --you see the rest of my nails are perfect and I posted that review NOT after my vacation but just one day after i got that painted so what can I be lying about. She goes ahead to tell me she can't do anything for me that I should've came back the next day to fix it. She didn't sympathize for anything and her logic was unrealistic and very profit business oriented. I'm not asking for a new mani, cuticles cut and all just repainted nails for the "nail polish" color I paid for but took off since it started chipping. I'm not ok taking pictures with chipped nails If Im going on vacation, what makes you think I can come back the next day and spend another hour in the nail salon? I didn't plan any additional time. And plus Nobody goes on vacation for 1 day. Let's also talk about customer service, I'm huge on that (it makes your experience -- food or not) worthwhile. I've been to so many nail salons and no salon owner ever continues to argue with the client/customer in the salon with other clients openly listening, and she was pulling different excuses every single time I defended myself with a logical reason. I said why did you guys even confirm my reservation to come back then? Waste of my time, really. Update #2: she made another reply to my review and claimed "I called the same day and said I'll come back the next day", thats is a LIE, I didn't call the same day because I took this picture late at night in my house therefore the nail salon was not open. I called once I arrived at my vacation location, therefore being 2 days after to re-book. I also NEVER redid my nails at another location in between. I just simply removed the nail polish myself because I cannot have ugly chipped nails in pictures. She must've mistaken me for someone else who also chipped their nails-- if that's the case, there definitely is something going on with the nail polish because it's not just happening to me. Also! It's 2 weeks but let's take into account the logic of human time. I got my manicure Saturday night. It chipped in 1 day. I take the picture post a review on yelp. I leave for vacay the next day. My flight is a day long. That's -3 days already. I land and call to book the appt for MY next available date. What I mean about that is I'm at my vacation for a week so my next avail time to repaint is not " the next day". 7+3 days is 10 days. I arrive back to New York on the 11th day at late night. On the 12th and 13th day is a thurs + Fri that I work late, the next avail date i can come get "my moneys worth" is Saturday. It's not like Ive been taking advantage of the 2 weeks to finally comr, I PHYSICALLY CANT come in the matter of 1-2 days to get that polish fixed because I'm away! The proof and evidence that it chipped in 1 day is there in the photo. We all know what 1 week old chipped nails look like and it's not this. Its unacceptable to treat any customer like WE are crazy. Look, if I called in the beginning of my vacation to book for THIS specific day to come, and you allow it, but then I come and then say oh no we can't anymore, how does that make sense. read more

Joa Nails II - It's been only 1 day and my nails already started to chip. I'm disappointed - Nail Salons Near Me - New York, New York

Been here several times, but only have good experiences with one nail tech. Recently went in and the owner did my manicure. I needed a silk wrap done on a cracked nail. She left the one on from my previous manicure that happened 2 weeks ago, filed my nail, put on one coat of superglue on the old silk wrap, and still charged me for a silk wrap. $65 gel manicure and regular pedicure, and the nail with the now 2+ week old silk wrap chipped. It chipped a day after my manicure but with my work and travel schedule, I didn't have time to get it fixed. The owner seems to always add extra things into my charge and isn't very up-front with the price, so kind of frustrating. One other occasion, a tech miscommunicated the price to me and collected a $20 tip on a $25 service. As she was pocketing my money, I calmly said to her, "Oh, I think I misheard you, I was trying to give you $6 tip, how much is this again?" And she smiled, said nothing, and went on doing my nails. Decent job but kicking myself because it feels like a waste of money, with the exception of one tech who does a detailed and beautiful job. read more

Joa Nails II - Old silk wrap and chipped nail - Nail Salons Near Me - New York, New York

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My manicure lasted 2 whole weeks (essie couture)!!! Skilled and customer service a 10+!!! Will be returning even without a Groupon! read more

Joa Nails II - Essie couture manicure - Nail Salons Near Me - New York, New York

The ladies at Joa are the best!! They do such a thorough cleaning, buffing and shaping even on the basic manicure (the only one I've gotten), and it lasts a solid 6-7 days. Can't beat their pricing ($12 basic mani, $25 pedi, and a deal for both). Not to mention - after 7pm, get $25 mani/pedi deal (cash only). They're super friendly, and treat the young girl I nanny like a princess. Highly recommend for everyone! read more

Joa Nails II - 2 basic manis - Nail Salons Near Me - New York, New York

Do not order the spa pedicure groupon with them. It is NOT a spa pedicure but a simple one with a law grade massage. Back massage is the worst i ever get in town and the employees are rude AF !!! At least the nail polish is well done but not worth the $65 AT ALL !!! read more

Velma did such an amazing job on my mani + pedi! I did have to wait about 20 min to get my services started, but I sat in a pedicure chair & enjoyed the chair massage! Clean tools that are individually packed and taken out of a sterilizer oven - thank you Joa Nails for keeping sanitary! $25+tax mani + pedi deal on weekdays after 7pm (cash only) can't be beat! If you use Essie couture, it's a $3.50 extra charge for the manicure - which isn't too bad compared to other salons in the area! Just found my new nail spot and I'm so excited! read more

Mediocre. Don't waste your time. I watched 5 customers get treated like complete crap. If you want to have someone be extremely rude to you from the second you walk in, come here. They close at 9, not 10:30. And push you out if you come in a minute past 9pm. They're very rude to everyone who comes in. 3 ladies came in after me asking for service and they either didn't answer, or muttered and shooed her away. My worst experience in a nail salon. I paid for a 10 minute massage and she tickled and poked my legs for the entire 10 minutes. read more

I felt super safe here during covid times! the staff is very professional and follows strict protocols. Plexiglass in between pedicure chairs and in between you and the manicurist. I used a Groupon and got a great deal for a mani/pedi. Will definitely be back. read more

Very friendly and pro staff, gentle with the hands and feet. Especially the girl called "Cita". She's adorably careful and very kind! She told me when my nails were ok (so I didn't sit there not knowing when I'm ready) then put on my shoes for me! Their nail drier has a heating function which I like a lot :) Usually went for weekday evening mani-pedi for $25+tax. Totally worth it! Love their massage chair while having pedicure read more

I've been here a few times for a pedicure and twice. ow for a gel manicure. The ladies do a nice job but EVERY time I've been here I get a different price and when I ask about the "punch card" they supposedly have, I'm told they're out of the cards today. So now I've decided not to give them my money anymore. This is NYC I can find 100 other places to get my nails done that will charge me one price. The worst is when I brought it up today!!! she just said oh well and charged me $63 for a mani pedi! I'll tell you the best place to go is Swiss Nails II in Brooklyn, I will take the Q train now just to them. JOA is a rip off! read more

By far my favorite nail salon on the UES! Immaculately clean, friendly staff, and great prices. A pedicure after 7 PM is $20, which is a great deal. Be sure to pay in cash - it is more to pay with credit credit. I'll definitely keep coming back to this salon as long as I'm in the neighborhood! read more

Suni was great and did a great job with cleaning my nails. 3 stars because the girls who work here are great. BUT the polishes are poor quality and are very thinned out -- clear top coat is not shiny. My nails always dry with little air bubbles. read more

Came here for a nice relaxing pedicure to start the week off right. Instead, i was overcharged and my gel manicure was not worth it!! Its coming off two days later, its totally thin and transparent, and on top of that, its changing colors around the edges. I cook a lot, but nothing like this has ever happened me before. The price on their chart was listed as $25 for the services rendered, they charged me $37? Seriously? Do not go here! Seriously, horrible horrible experience. read more

I went here on a groupon. The place is immaculate and nicely renovated. Picture shown is the old one- their new spas are beautiful glass tubs and the massage chairs are high end. I got a regular mani pedi that came with a lot of extras for $30. She did a really good job and my nails look "done", not just painted like some other nail places do. They do a special heel soak that smells nice and a coffee grind exfoliant that tickled so I had her only do one foot- but that was part of the regular pedicure! They do a light neck and shoulders massage while you wait at the dryers. Pleasant people, not loud and screechy like some of the other places. I will go here again and bring a friend. read more

THE BEST NAIL SALON! Everyone working here is SO nice, the polish selection is high quality, and I never leave disappointed! First off, the polish selection. They have better and more updated choices, especially for gel polishes, than other salons and specialty beauty stores. Second, the salon is so clean. They clean the salon throughout the day as well as at night. The only cleaner nail salon I've seen was at the Four Seasons in Hawaii, and you pay WAY more for a mani pedi there. I'm someone who is very concerned with cleanliness and germs, and I always feel confident that I don't need to worry here. Third, the quality of the service is outstanding. My gel manicures last a month when I get them done here; the only reason I ever go in sooner is because my nails have grown so much. Even when I get regular polish, my manicure lasts about two weeks when I get it done here, far longer than my friends who spend way more at places like Paintbox or Ten over Ten. The women who work here are bigger perfectionists when it comes to my nails than I am, and that's saying something. They always take the time to make sure things are done right. You get much more out of a manicure here than you do at other salons in the city. Fourth, it's a relaxing experience here. No one has ever made me feel uncomfortable by pressuring me to spend more by getting additional services, they always play soothing music, and there's just a generally relaxing atmosphere here. This is literally the only salon I go to. When my mom visits me from LA, she always makes this salon her first stop. Definitely try this place! Photo is of my gel manicure from today. I have a medical condition that causes my cuticles and area around my nails to be dry and cracked, so it's a miracle that this salon makes them look this good. The polish itself actually isn't done justice in this photo, it looks even better in person. read more

Joa Nails II - Nail Salons Near Me - New York, New York

Horrible jut horrible, went there for a spa Pedicure and 10 min later the lady told me I'm ready... like seriously no scrubbing no callus remover no nothing. And that's what they call a spa pedicure please don't waste your time and go there it's just horrible all the way around. This is a picture of the sink there smdh... read more

Joa Nails II - Nail Salons Near Me - New York, New York

A decent, clean place for mani-pedi, gets a bit busy after 7pm as they offer $25 deal, only cash though, otherwise you will end up paying the regular price. Ladies working there are very friendly and do a good job. read more

I've gotten manicures and pedicures here. They used to do a better job, but the last two times I have come here the service was shoddy- cut and bleeding. I won't be back anymore. read more

I pass by this salon almost every day and I'm always intrigued by the $25.25 mani-pedi deal advertised in the window. Today I decided to try it out since it's one of the cheaper mani-pedi deals on the upper east side. The place is very bright and clean, and automatically attracts passerbys to peek in the windows. The utensils, hot towels, etc. are all properly cleaned between customers. The service is friendly, but reserved. They don't speak english very well, but they are very considerate: they ask about the shape you want your nails, how you want your cuticles, etc. At the end of it, they give you a back massage for a few minutes while your nails and toes dry under the dryer. They are cash only, but they have an ATM in store in case you forget. I also recommend bringing a magazine or two (they didn't have any magazines when I was there). Overall, I had a good experience and got a great deal on a mani-pedi! Really good find-I'll be back! read more

Joa Nails II - Mani-pedi in the color "Bike Ride." - Nail Salons Near Me - New York, New York

Joa is clean, staff is nice, prices are very reasonable! This is my new local spot to go.