Thelma at Floor & Decor is generally and helpful. Overall , the service is great for purchasing…read morematerials, and always as smooth when it comes to coordination, installation referrals or detailed information. I will get back to you once my floor is complete. Thanks, Thelma! Happy 4th of July weekend

They have a great return policy. Anything you want to return, you can do so within their 90 day…read morepolicy when you have the receipt. I've bought a lot of things here and I've returned a few items. The value is there and so are the selections. The employees treat you like family here.

I'll keep this short and simple…read more This location has decent inventory, good selection of clothes and homegoods, the store is honestly really well kept, and it's one of the "nicer" Ross's that you'll shop But the crew and their sense of urgency to take care of customers is non existent lol You'll often find yourself in line with 10+ other folks, with one maybe 2 cashiers, and you will absolutely always find another employee or two not ringing but straightening hangers behind the counter, putting away returns, or straightening carts It's so wild it's hilarious lol Today I witnessed the sweet woman in front of me provide feedback to the cashier and he responded with "yea it just gets busy sometimes" lolol On one hand do I blame them? No because it's a direct reflection of the type of employee these folks are. On the other hand, is it absolutely maddening? Yes of course haha But that's when I kindly tell myself to take a seat because... it's Ross lol You go there for a value buy and to bargain hunt, not for customer service

Stopped by for some cheap gadgets for my kid's phone. The place has a great easy good size parking…read morelot. Inside it's clean, bridge, well organized, friendly staff (greeted you all at once). Plenty of stuffs with very affordable & reasonable prices to choose from. Found what I was looking for and got some others stuffs since it's nice and it's there so why not. Enjoyed my shopping here.

I can't believe the amazing customer service provided by the General Manager, Joe. I am opening a…read morenew office and a luxery lion and feel is so important. I had selected some art online and when it came in it was not what I expected. Joe was so understanding and helpful! He let me return the art that did not fit, allowed me to borrow many pieces to see what fits the space, had a driver deliver and pick up all pieces. I've never had someone truly care as much as Joe and relieve so much stress. The gallery/ store has SO much to choose from. I grabbed decor, pillows, and wall art. I will be a customer forever! You should be too!!! Thank you Joe! You made my space exactly my vision. Forever grateful for your quality customer service!

I wanted to check out some local furniture stores near my house to get some other decorations for…read morethe bedrooms and bathrooms. Nice stuff at OC Art and Home. I am always driving past these guys and never stopping by. I finally did on my day off and time from work. I purchase only a little bit of stuff, I am not in a major need of designing in my home. They have so much good furniture for and things for your home or apartment. This will be my go to spot.

I am so happy I came across this furniture store! I…read morerecently purchased a mattress and a refrigerator from this store, and I had a great experience. Manny was incredibly helpful, patient, and kind throughout the entire process. He took the time to answer all of my questions, helped me find the right products for my needs, and never made me feel pressured. His customer service skills are hard to find these days, and it made the whole shopping experience enjoyable and stress-free. I'm very happy with my purchases and I would definitely recommend this store to anyone looking for quality furniture and appliances. Thank you, Manny, for your outstanding service!

Excellent experiences at CORT Furniture Outlet during each of my visits here whether browsing or…read morepurchasing. The team is always welcoming and helpful and never uses high-pressure sales tactics, which makes furniture shopping genuinely pleasant. This is a particularly great value for apartment and dorm-size furniture that is stylish and practical. Manny truly stands out for his knowledge, patience, and commitment to helping customers find the right options at the best price.

Amazing agent. Very knowledgble. Excellent service. 100% satisfection. Higlhly recomanderead more

Thanh was amazing 5 star review…read more He was amazing in helping put cabinets together for our clients highly recommend !

Refined Carpet is an excellent place to shop for floor coverings. We needed carpet for two rooms…read more Sean spent a great deal of time with us to help choose the right carpet for our needs. The installers were great. A father and son team who were very careful moving furniture and putting it all back where it belonged. They cleaned up everything and we were very happy with our new carpet! Highly recommend you go talk to them when you need floor coverings.

Sean has been a huge help! Refined Carpets has since moved to a more spacious location, and the new…read moreshowroom is much brighter and more open than the space they were in when we first purchased our carpet a few years ago. Said carpet has held up incredibly well through daily wear and tear, even with a young puppy and all the mishaps that come with that. Now that our pup is finally about 99.9% potty trained, we decided it was time to have the carpet cleaned. They're very upfront about pricing, including add-ons and discounts, which I really appreciate. Honest, informative, and easy to work with. I'll definitely continue to support their business and recommend them to others for any and all carpet and flooring needs!

Everytime I have came here the customer service has always been amazing. The girls working are…read morealways very nice and attentive. However, my only complaint would be the hours. It seems that they never open at the time that is displayed on the door or online... I came at 11am (when it states they open) & there door was still locked. Walked around near by stores and came back an hour later and still not open. Just be mindful of that!

I came into the store today just to quickly browse the selection of items like I frequently do. The…read morestore was closing in 10 minutes so I knew I had to be in and out quickly. As I was walking around I overheard the employee being extremely rude to another customer. She was rushing her to make a selection, and when the customer asked for her opinion on a clothing item she responded "you obviously don't care about my opinion so I don't care." Myself and another customer wanted to try something on quickly in the dressing room (we each only had one item) and same employee responded "if you read the sign you'd know you can't try anything on before closing." She also told a customer that she didn't know how much an accessory was, and made up a price instead of checking how much it actually was because she had to close up the registers exactly at 6pm. Overall, a horrible ten minute experience. Unfortunately I come in here often and will have to rethink if I will be returning after seeing how poorly the staff treats its customers.

I love this ross with my entire heart as it usually is always stocked with goodies and caught up on…read moretrends. Unfortunately, the customer service at the end ruins the whole trip. If the goal was for employees to have a gross attitude then you might as well have hired a bunch of teenage girls. Yikes! You might even score an eye roll or sigh if you're lucky.

Horrible customer service! I am extremely disappointed with my experience at this location…read more Today, I visited the store with my husband and our 2-year-old daughter. We experienced poor behavior from the staff twice in one visit. First, when I needed to use the restroom, the lady working at the fitting room made it very difficult. She was visibly annoyed and even demanded to take my daughter's toy ball away twice before letting us in. It is unacceptable to give a customer a hard time over a basic need, let alone target a toddler's toy. Later, while my husband was paying, our toddler was just moving around nearby. She didn't touch or break anything. At that exact moment, another customer walked out, setting off the door alarm. Instead of checking on the potential shoplifter, the cashier next to us snapped at my husband with an attitude, saying, "Go watch your kid, please." The staff completely failed to handle the actual security issue and instead chose to take their frustration out on a paying customer and a harmless 2-year-old. This is the worst customer service I have ever experienced in years of living in the U.S. Management seriously needs to retrain their staff on basic professionalism and security protocols

Wow, the team here have really turned things around in a big way. Huge shout out to Kathy, Cindy,…read moreGrant, and the team at this location. Per my previous review, it was impossible to purchase anything from the store without paying a mandatory $250 delivery fee. They've since created a floor-model area where they have majorly discounted items you can take home right there. Kathy really went way out of her way to find two of the Diablo Rockers for my mother and get them to the store so we could pick them up ourselves, keeping me updated by email along the way. We ended up purchasing an entire outdoor set for my mom and brother's new house including a patio table, chair set, and umbrella and base, much of which was deeply discounted at the floor model price. The team also let us hold some things in the back so we could come back for items that didn't fit in my car on the first trip. I'm so glad they've found a work-around for the delivery issue, because the items are really high quality and incredibly comfortable. Thank you, Terra team!

Comfortable showroom with many product options to inspire and evaluate. Knowledgeable staff who do…read morenot pressure or use tactics. Easy to find, plenty of parking, easily accessible.

I rented a booth to sell my clothes at Bloom Again in fountain valley. I arrived on Saturday…read moremorning to set up before the shop opened and the employees kindly explained how to tag and price items. I put up all my items and was told that I could send a text whenever I wanted to check how many sales I had, or even to ask for a photo update of my booth. By the end of the two weeks I received two checks totaling about $1k. This is a great way to get rid of old clothes without them ending up in the landfill!

I love this place so much! Bloom again is such a unique consignment store and I look forward to…read morecoming in weekly to see the new drops. I find that the pricing is really fair compared to other flea market pricing, which can be a big barrier to entry with buying second hand. Owners are sweet as well!