Being new to the area, and loathing change, I took the chance... Cicily was awesome! I came in for…read morea highlight, and left very happy. After having the same someone style my hair for the last couple of decades, it was hard for me to find another stylist. Cicily was friendly, attentive, professional... I honestly wish there was a need to go back more often!

It is now 2019 and these professionals are still in business on 11th Street between Peoria and…read moreUtica doing their magic on my hair! I am totally satisfied! Visit them you will be satisfied as well for years to come. They also carry various hair products to maintain the look in between visits.

I visited this salon requesting an Aveda gray lowlight color treatment and a flattering cut. I left…read morewith a very crooked haircut, confirmed by the next stylist who cut my hair, and a color that turned brassy and orange within weeks. I had no way of knowing at the time despite the standard mirror check. I tipped 20% because I always tip and because I had no idea yet what had been done. When I called to address the color issue, the manager was immediately hostile. She later confirmed, without apparent awareness of what she was admitting, that the stylist, Christine, had applied Ash Brown Level 7, not the gray level 4 from the Aveda Demi+ line I'd requested and that Christine told me she would use. The manager even said she didn't know anything about color levels but confirmed that the gray Aveda line was sitting in plain site on their shelf. And Christine applied a completely different product than what I consented to. Had I known, I would have walked out, because I specifically told her not to put brown in my hair because it would turn brassy. I then contacted an Aveda school in Austin who confirmed the wrong products were used and offered to correct the damage themselves. I compiled documentation and research but the manager and the always unavailable owner of the salon refused to review any of it. The salon's offered remedy was to have the same stylist who had lied to me about the products she used, fix the damage she caused. I declined. No way. They considered this offer sufficient. I did not. I filed a dispute with American Express. Only then did the owner contact me, but to berate me. No accountability was taken despite Christine's own admission through the manager. Their refund policy was never disclosed at time of service either verbally or in writing, which they are required to do. They then used my 20% tip to twist things as evidence that I was satisfied. A word of advice: Do not tip your stylist until you are certain they did what they said they would do. I learned this the hard way. Make them show you the actual tubes of color they're mixing. Additionally, roughly two to three months ago the manager appeared in my Facebook feed. I had not contacted this business in well over a year. I found it deeply unsettling that she sought me out on social media long after the fact. Christine's name appears in multiple negative reviews for this business. There is a pattern here. Proceed with caution.

After a couple of years, I am still a fan of this salon! I have been traveling a lot for work…read morelately and it has been particularly hard to find the time to pamper myself and my hair. Luckily, I was able to just walk-in on a Friday afternoon. Lori was very friendly and attentive when she asked what I needed: a trim, undercut, wash, and hair tinsels. The last one was a bit of a challenging request but I still have no complaints. She made sure the undercut length worked for me, trying different combs and letting me check before she continued. The shampoo is of course the best part of the entire process. Super relaxing! I asked her to be careful since I had just gotten a tattoo behind my ear. She was cautious to not hurt me and I appreciated the extra care. She also offered an arm massage that was AMAZING! The cherry almond conditioner they use smells heavenly too. I have very long hair so drying it takes forever. She was very patient and I did not feel rushed. We couldn't figure out the hair tinsel situation but that's okay, I should've had more helpful instructions.

Excellent haircut at a reasonable price. It's one of the best haircuts I've ever gotten in my 50…read moreyears of getting haircuts. It's perfect and swingy. It makes my hair look thicker, I look younger, and I just woke up and even without combing it looks perfect. It was $55, which is reasonable because she took off 4-6 inches. Her coloring with haircut is $145. I paid almost $300 at another salon to receive invisible highlights and non-existent layers. I was furious after leaving that salon, but I was very happy leaving this salon. I'm giving Michael's card to my coworkers because she's so good. I almost never do that. And I'm picky with my hairstylists.

I booked an appointment with Michael pretty spontaneously last night to come in this afternoon…read more Upon walking in, I felt so welcomed by Michael and her co-worker in their breezy, bohemian salon with great vintage lamps and 70s soft rock. I explained to Michael that I wanted a a curl-friendly shaggy bob cut that would suit my thick, sometimes coarse hair. With little to go off of, she transformed my hair into the most amazing cut. I feel cool for the summer! Thank you, Michael!

Amazing environment. Shawn is an amazing barber. Highly recommend. You won't want to go anywhere…read moreelse.

Please please do not go to Dave. Sadly I had to lose half of my hair to figure this out. He will…read morecontinue to charge you full price 350.00 Plus and barely make changes then if you want a change he will over process and fry you hair. Do not use him. Im so depressed over my hair and it will take over a year to get any thickness back.

I love Ihloff! Mya was my stylist and wow, she did a stellar job. I had root refresh for blonde,…read morehaircut with a botanical treatment and my hair looks and feels amazing! She took her time and I felt she really cared. Side note: my hair grows oddly in the back due to surgery and she understood and made it look incredible. Before this cut, the hair looked weird in the back. The pic shows my hair after sleeping on it and being in a ballcap for a few hours - all I did was comb and fluff it. She's a great technician! Ihloff as a salon always smells so good and is serene and calming. Thank you!

I could not be happier with my first time experience at Ihloff salon. Olivia, my stylist gave me…read morethe best haircut. Exactly what I asked for. Love, love, my hair.

I paid 220 dollars for a hair highlight service, but the result looked nothing like what I asked…read morefor. I showed the stylist a reference photo and expected soft natural highlights, but the final result was completely different. After the appointment I tried multiple times to resolve the issue. I sent messages, called the salon, and even went back in person. Each time I was told the manager was not there and that they would call me back. I was repeatedly told they would contact me, but they never did. I was completely ignored and the issue was never addressed. Very disappointing experience and extremely poor customer service.

wow. blown away with the treatment I have been given. went in for red, one wash and one week later…read morethe color completely washed out and changed drastically. I called immediately after to voice my concern, thinking they would do what is right and correct they decided to bring me in for an appointment for a tone my hair again and charge me full price. the front desk made excuses and said "vibrant colors" wash our immediately. After ONE WASH???? seriously? they are so cheap they wouldn't even take care of one toner to make things right. I will never return or suggest Hobbs to anyone. Thank you Hannah and Stephanie for making excuses and being greedy.

James is a truly gifted artist who deeply understands creative collaboration and the importance of…read morelistening and communicating throughout the process. Eleven stars!

I hate to leave this review but I can't help it, it's bothering me. I came in this week for a trim…read moreof some dead ends, requested about three inches off of my hair. My hair was probably to the lower middle of my back and down past my chest. With the cut I wanted my hair should've stopped right at the bottom of my chest. The girl cutting my hair was very nice but she cut around 5-6 inches off and now my hair is around the top of my chest and collarbone. I love my long hair and I am very sad so have short hair like this for the first time in probably 6-7 years at least. Also, this may be my problem but I do get dandruff and when the lady washed my hair she did not scrub my scalp at all, just rubbed soap on my hair then rinsed it off. So I left the salon with short blow dried hair and a layer of dandruff on my scalp after being washed. Would not recommend.

Last time I Tried to get a haircut she was behind almost two haircuts ! We had talked about over…read morebooking before and she said she didn't do that! It's taken so long because my year has been one devastating thing after the other . I was trying to get a appointment for me and my mom and ended up with me getting reprimanded for her over booking . My husband had died I was having to move and I have cancer . So no I'll never go to her again.

Closed. My wife had…read morean appointment set yesterday. When we showed up the open sign was off. We called and she was told they would have to reschedule due to maintenance. I understand stuff breaks but she should have been notified before we used up part of our day driving to the salon. Fast forward to today, her only full day off and thus our only day we get to spend together, her appointment is set for 6. We arrive a little early in hopes to get in and out quickly. She receives a message saying it will have to be 6:30. So we go to the store and head back. On the way she gets another message asking to reschedule for 7:00. We wait in the parking lot until receiving yet another message asking to reschedule for tomorrow. I understand stuff happens, but that's three times we waited in the parking lot, and five delays for one appointment. I don't feel like our time was respected, and so far my wife hasn't been offered anything to make up for the multiple inconveniences.