My appointment was at 9:45am. When I checked in, I was informed the system showed it as 10am and…read morethat my stylist would arrive at that time. They didn't give me any options, so I just sat and waited. It was 10:15 and still no sign of my stylist. This was the time I had planned to be ready by to change, do my makeup, and leave for my dance commitment at 10:30. I went up to the counter and asked if they could try to contact her to determine what to do. I never saw anyone make a call nor text, so I was still in the dark about what was going on. At 10:25 I finally came to terms with the fact that I was running out of time and my hair was probably not going to be pretty for my event. It wouldn't have been such a big deal, but there was going to be a photographer and I wanted to look nice. I went to my car to get my outfit and makeup bag. I changed in their restroom quickly, which has a door that does not close. The other restroom has been out of service for months. I came out at 10:30 and the stylist is finally there. She apologized and said she overslept. I agreed for her to curl my hair while I did my makeup. She did work quickly and managed to finish in 10 minutes. After all this, I asked if I could pay with the card on file out of politeness. I thought maybe they wouldn't charge me since they were 45 minutes late. No type of compensation nor way to rectify it was offered. This whole situation made me super frazzled and stressed out (not the best mindset before a dance performance). I used to love the convenience of getting my hair styled here, but I'll be looking for other options in the future. They really need to change/improve their system. Instead of having specific appointments assigned to hair stylists, they should have a first-come basis. It was so frustrating to see people that had later appointments than me being immediately seated and making me even more and more late.

How relaxing! Loved the services of Sarah Gonzales ! Felt beautiful and relaxed ready for the…read moreday! Thank you so much for your expertise and individual training! I will definitely be back! Definitely 5 star!

Talk about a great blow dry place! I absolutely love coming to get my hair done at Dream! I always…read morebook with Jacquavious and leave feeling like a new person! I cannot recommend them enough!

I cam and saw Toni last week it was a the most relaxing hair appointment ever.She is so sweet and…read morereally listened to me and what I was wanting I have crazy hair and she gave me a cut and color that is so easy for me to fix.That's why I am writing this a week later because I have been able to style my hair all week because she took the time to show me how to to it.I will defiantly be back! THANKYOU!!

From the owner: Hair painting, grey coverage, grey blending, short haircuts, long layers, red hair specialist,…read moreaffordable salon

Rachelle was incredible! Great personality, super accommodating, and a fantastic colorist. My son…read moreneeded his hair dyed blonde. She did an amazing job. He looks great! Definitely recommend!!!

Amber gives me the best haircut I have ever had consistently. I'm sure she is just as good with…read morecolor. Love her.