In a word, JNR Design Solutions is superb.
My husband and I had been planning to remodel our home for a couple of years. It was a large job, involving tearing down walls and modifying a powder room to expand a small kitchen and open it up to a living/dining area. The design aspect was complicated: the space we had to work with was not large, we needed to recuperate cabinets that would be lost by tearing down a kitchen wall, the kitchen space had to transition into the dining space and then into the rest of the living space, and we had a relatively modest budget.
Not knowing any designers, we took to Yelp and found Thom from JNR. We were, admittedly, a little leery we used Yelp for restaurants, but to spend tens of thousands of dollars remodeling our home? From our first phone conversation we felt that Thom understood our frustration and needs. He met with us at our home to explain how he works and what we could expect from him. We were very impressed with his professional presentation and with all of the ideas he shared that evening. After that, he developed an initial plan an almost life-like computerized rendering of our remodeled space that allowed us to clearly visualize what it could look like, all within our budget. By the time we signed our contract, we were confident that Thom was going to deliver a first-class product. No one else (e.g. kitchen store or contractor) we had consulted before had spent the time with us to make us feel confident about their vision and ability to create a space we would love.
Thom was an absolute joy to work with. He has a great sense of style and is very creative, but he doesn't have any attitude or pretensions. He is truly collaborative and never lost sight of our tastes, our goal or our budget. During the design phase, he was supportive, extremely patient, and seemingly always available. With some of the larger purchases, like cabinets and counter tops, my husband and I had a very hard time making decisions. We started with one idea and then changed our minds, several times. Thom never complained or made us feel rushed. Just the opposite, he reassured us that this was a normal part of the process and kept offering suggestions to help us make a decision. A number of times Thom even cleared his schedule to go shopping with us to help mediate our decision process- I think he may have saved our marriage a couple of times too!! During the construction process, Thom was equally as attentive. He was on site most days, checked in with us regularly, and did an excellent job of handling things when unexpected construction issues arose and required on-the-spot decisions. Overall he kept us sane during the whole process.
On top of everything else, we found Thom to be a genuinely good person who is truly passionate about making his clients happy through his designs. Thom approached our remodel with as much energy, passion, and dedication as if it were his own home, and throughout our project we felt like he was as excited about it as we were. We can honestly say that he made our remodel the success that it is. He took our small, incoherent vision and transformed it into an absolutely beautiful space by incorporating a number of brilliant ideas that we never envisioned, but now can't imagine not having done. We love our new space and are very happy and proud to hear all our friends tell us how fabulous it is and how much they want to copy it. We will definitely call on Thom again when we embark on our next remodel project. read more