Over a year & multiple returns to repair unfinished or insufficient work. I should have left it as…read moreit was! It has postpone me from other projects due to the long uncertainty & returns!!

From the owner: Du-West Services has cared for the Great State of Texas with our family owned and operated business…read moresince 1978, and we look forward to serving you with our team of foundation repair, plumbing, and air conditioning professionals. For more information please visit our website or listen to the Texas Home Improvement with Jim Dutton radio show heard across the state each weekend.

The technicians were working in the women's restroom at the Athletic Club. A member with a walker…read morewas trying to get through, but could not because of the ladder. The technician was asked to come down to let the woman pass. He kept working and ignored the woman. The lady was elderly and would have easily tripped over the ladder. The general manager Jacob was called and hopefully he will handle. I will never refer them and it is very sad they treated that woman that way.

Had problem with compressor not running, inside fan running nonstop but no cold air. Technician,…read moreJesse, returned call within ten minutes (on a weekend afternoon) and was at house in less than half-hour. Checked unit inside and outside. Turned out to be defective thermostat which he replaced. Jesse was very thorough, knowledgeable and professional. Had problem solved and fixed in about 20 minutes. Very satisfied customer!

We lost our home of 25 years to a fire in 2017 so we decided to rebuild on our land. This company…read morewas referred by home advisor BUT I do not advise using them at all. First when we called to set up a time to meet at my property to add on to our existing septic system, they left me waiting over an hour. Then we kept calling to see when they could do the job and the wife would never call us back even though she said she promises someone would. This went on for 3 months. Crunch time came and our new house on our property was almost done and waiting on us to complete the septic, so we had another company do it instead. SURPRISE everything got done in just a couple of weeks. That is the way it was supposed to go. Infinity operatations was extremely unprofessional and were directly responsible for delaying our move in. They never did call us back even though they assured us every time we called it was gonna get done.

From the owner: We have a professional staff that is equipped with the knowledge, experience, licensing and proper…read moreinsurance to provide our clients with the peace of mind they need when hiring a contractor.

The owner did some work on my deck, providing me with a written guarantee on his work but it…read moreunresponsive to fulfilling the guarantee. The non-treated boards he used are warping and he used nails instead of deck screws. The work looked nice at first, but is not holding up a few months after. I've texted, left voicemail, sent email, and private messages via Facebook and LinkedIn with no response which is why I am resorting to a public review in hopes of getting a response.

From the owner: Allow us to serve you with your commercial and residential needs. We perform Earthwork, Demolition,…read moreUnderground Utilities, and Trucking & Hauling Services.

I have used this company a few times after the company that installed my central AC went out of…read morebusiness. These guys have answered immediately when I called and had a service technician at my house the same day I called. Alex was very thorough and fixed the problem I was having and also checked the heat to make sure it was working while he was already here. I will definitely use CAW HVAC for my HVAC servicing and emergencies.

After requesting a visit, I explained what the tech would need to bring. When he showed up he had…read moreno materials needed to perform the work. After he told me he could rig it I told him lets just call it quits. They have my credit card on file, was never asked if this was OK, and charged me for the work they did not do.

Did a terrible job, never finished, missed 4 dead lines, painting was a nightmare, paint was…read moreeverywhere but the walls, electric doesn't work. . Quality of work was so poor I could of done a better job myself. Never responded to calls, demanded payment. Beware.

My husband and I paid over ten thousand dollars for an HVAC system that does NOT work. Shawn and…read morehis crew seemed like really wonderful people -- but they did not finish installing our HVAC system and this caused many issues, resulting in the system to completely stop working. With this South Texas heat, the home gets up to 90 degrees. We are depending on one window unit to get us by. Shawn and the SLG team no-call/no-showed three times. They stopped answering our phone calls. Since they had missed 3 appointments and stopped answering, we had to call another company to get an idea of what was wrong, causing us to spend even MORE money to fix this non-working unit. I sent Shawn/SLG an email with a list of the issues, still nothing. I used my work cell (which I had never used before) to call Shawn, and he magically answered right away. He promised to get all of the issues from the email fixed the next day (7/16/20). Someone did come out (named Chris), but he had no idea what I was talking about when I showed him the list of issues that were wrong with the unit. He said Shawn had told him to just get it running. We feel like we were completely taken advantage of. Please, please, please do not support this business. I went ahead and filed a complaint with the BBB and will pursue local media attention and civil litigation.