From start to finish, the entire experience with Rutgers Nursery is perfectly managed. The moment…read moreyou walk in, you are greeted by an outstanding team from the cashiers, landscape architects, and plant specialists to the scheduling and installation staff. Everyone works together to create an exceptional customer experience.
In my case, I had the pleasure of working with Mark this year whose art and design background truly shines through. He expertly guided me through the design process, helping personalize my selections to ensure my vision came to life beautifully. His creativity, patience, and knowledge made the process enjoyable and stress-free.
Chris, the manager, is always willing to step in and help support your choices and offer guidance especially for picky customers like me who sometimes struggle to make final decisions! His professionalism and customer first attitude never go unnoticed.
Lucy, who handles scheduling, is always so friendly, pleasant, and accommodating. She makes coordinating installations easy and seamless.
And finally, Salvador, the installer, continues to amaze me with his professionalism, attention to detail, and outstanding final results. Every project looks polished and beautifully executed.
I also want to recognize the amazing team that leads the events and workshops including Ashley "Spice Girl", Caroline, and the wonderful red-headed team member (Cortney?)whose name I unfortunately forgot. They always create fun, informative, and engaging events that are well worth attending. It's a fantastic value and such an enjoyable way to spend an afternoon.
My hats off to the entire Rutgers Nursery team for consistently delivering excellence, professionalism quality plants , creativity, and outstanding customer service. I highly recommend them!
