Great service, went in for transmission repair. Kissco was very professional and had reasonable…read morepricing. The services was completed within 1 week and I was satisfied with results. He also changed my oil.

Quick and efficient diagnostic of my vehicle's transmission issue!read more

From the owner: Your clutch is a vital part of your manual transmission. Without a functional clutch, you wont be…read moreable to properly change gears.

I do most of my own mechanical work but for things I wasn't comfortable doing or didn't want to do,…read moreI've been using midland automotive for almost 20 years. I've been twice since the new owner has taken over. Once just to get two caliper bolts off so that I could do brakes, rotors, and wheel hubs that were rusted on. They offered to just replace the parts for a very good price since they were already in there and I accepted. The second time was to diagnose a problem that I couldn't figure out and they were able to. Great prices and very honest work. I would recommend and they seem to be knowledgeable in hybrids too which is a plus.

Walleed and Mike have a good system going. It feels honest, lots of people working on different…read moreprojects. There was good communication on different plans of attack on how to diagnose my trucks problem, felt like I knew what was going on and when. Would love to see more people go to them so they can expand.

Quick response, fair price, very knowledgeable, referenced me additional repair places since he was…read morefull

From the owner: Our experience in the automotive industry. We are and have been repairing and rebuilding…read moretransmissions in Central Ohio for over 45 years. We have seen the changes. We are up to date with the latest repair information and techniques. Our commitment to quality and craftsmanship makes us very unique. Along with committed parts suppliers. Makes a winning combination.

This is a shop you definitely wanna go to, they go above and beyond the work scope. They installed…read morea transmission and also checked for other issues during the transmission repair. I really appreciate the outcome of the service I received from this shop. I wouldn't go anywhere else. Thank you from Glory-to- Glory Landscaping & More.

I called Columbus Transmission to have my transmission looked at on my 2005 Toyota Sienna with…read more214,xxx miles. He was having a weird slip from the 2-3 it was the AWD U151F transmission. Floyd was more than genuinely concerned and I knew I was in good hands. So I brought it to him first thing Monday morning. However I did not have my transmission repaired and ended up selling the car. I will say the prices were very good. The reason I'm not stating the prices in my review is because every vehicle is different but I can say better than what's around.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

The AAMCO near Clintonville is much closer to my house but this one had a better rating. Glen, the…read morehead honcho is pretty cool. I had this done in May 2022. Getting parts, particularly quality replacement parts was tough because of nationwide supply chain issues thanks to Joe Biden and California. Glen got all the issues fixed. I drove from AAMCO straight to Maryland. Since May 2022, I have driven all over the United States with no new transmission issues. I wanted to wait over a year to do this review just to make sure a 5 star review was warranted.

I have a 2006 GMC Yukon with 270,000 miles on it. I had Glenn ( the owner) replace my transmission…read more The work, the communication and the follow up could not have been better. This is an outstanding operation. When my vehicle developed a glitch Glenn helped me sort through it with the skill of an engineer. Going anywhere else for your transmission problems is a mistake. You want to have it done at this AAMCO location. It is the absolute best.

Honestly would be best to Just take your car somewhere else…read more Honestly would be best to Just take your car somewhere else.

I dropped off my car here for a diagnostic concerning a fluid leak. The next morning I received a…read morecall back, assuring me the cause of the leak was a simple loose oil drain plug and oil filter, the issue was totally fixed, and it was no longer leaking. I picked my car up to find, after only 30 minutes of being home, that there was still a leak. I called and the man said it was "residual" and to run it through a car wash and it would be fine. I did as he instructed, but it continued leaking. I took it back to them that same day, and when they looked at it again they said it "looks like" the leak is coming from the oil filter, but likely wasn't the filter itself, rather it was the part the filter connects to on the engine. They were willing to replace that part for $500, and when I asked "but you don't know if that's actually going to fix the leak?" he said no. I spent $75 for the "diagnostic", $22 for a car wash, plus about $50 in Uber rides over the course of 24 hours and still never got an actual diagnosis for the leak. These guys are willing to load up the parts cannon (with your money, of course) and just start shooting. Biggest waste of time and money. Do not take your car here unless you are willing to spend entirely too much for them to only guess what might be wrong with your car, instead of simply cleaning the engine, adding some dye to the oil and looking to see where the leak is coming from - otherwise known as performing a proper diagnostic for an oil leak. To make matters worse, I also found a few things missing from my car after I left. It only cost me $50 to replace what was taken, but still, not a good look. It's also worth mentioning that when I took my car back to them for a second attempt at a proper diagnostic, I overheard a conversation between the man I dealt with through this process and another guy who was working there. They didn't realize I had come in yet, and the door between the lobby and the garage was left wide open so I overheard the one say he was going to "bring some of those pre rolls" and I'm assuming they were referring to pre rolled marijuana cigarettes, as I am not familiar with any other type of "pre rolls" that would make sense in the context of that particular conversation. I will never take my car to this or any AAMCO ever again. This was by far the worst experience I have ever had with a large, well known company I previously thought of as reputable, and it was also my worst experience with any mechanic, ever.

Folks Yelp is not the place to go for automotive advice…read more That said, I just had my 1999 Ford Van Transmission overhauled by A-Team. I'm an aircraft mechanic by trade and I choose this mom and pop shop over the National Chains or so-called factory rebuilt transmissions found online. Excellent communication during the 2 week process with zero complaints. $3500. Just passing through 2000 miles, my tranny shifts better than new. Thanks A-Team!

Took my mom's car in for a free diagnostic and they were very professional and helpful…read more I highly recommend.