I had some issues with purchase of new tires and service but manager contacted me and resolved them.read more

Great work guys. Had me in and out in about 10 minutes when I got a flat tire. Appreciate you guys…read morevery much!

I'm an OTR driver who had a steer tire blow out on I90. Called and spoke to Mike. He had Eli on…read moresite with a new tire and wheel within 45 minutes. Eli kicks ass! He had me back on the road in an hour. He even picked up my emergency markers for me. Amazing service! Thank you Mike and Eli!

My tire pressure indicator was showing I was loosing psi by the mile coming off Blewett, I drove…read morehere before it was flat, they repaired and had me on the road within a half hour. They were great!

Traveling East on I-90 on a 90+ degree day and get a flat tire on the travel trailer we are towing…read more(first one ever). Ok, change it with the spare. Back on the road. Stop at next rest stop to check on things and find another tire on the trailer ready to blow with separated tread, but still holding air.. Decide to continue with hazards on and travel at a much slower speed to get to next town (Ellensburg that was about 10 miles away) and find a tire store... BOOM... 2nd tire blows maybe 5 miles down the road... Okay well, pull that tire off and are now running as a "Tripod" on the #7000 TT... Get to Ellensburg and take first exit and find Commercial Tire just sitting there with open bays and we pull in. They were able to replace both TT tires with new ones and put them on the trailer in less than an hour.. I didn't catch the Tech's name, but he saved us! We made it to our destination in Wenatchee without any new incidents, except for the near 99 degree temps at the camp ground! Thank God for electricity and AIR CONDITING!

I only go to Commercial Tire now for my wife and my cars. They are fast, responsive, have good…read morecustomer service, and are reasonable priced. You don't have to wait 4 hours during snow season to get a set of winter tires (already on wheels) swapped out. They've been an hour or less every time I've brought our vehicles in.

We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!

If I could give more than 5 stars I would, our car broke down on I-90 and Chris came to our rescue…read morevery fast. He went above and beyond to help us out and even made a stressful situation better. Who would have thought you can have a good time with a broken down car headed for vacation? Not me, but Chris made that possible we were even sad to part ways once he had helped us out.

After our truck flamed out coming down the east side of the pass, Kaleb and the Independent Auto…read morecrew performed an emergency repair on our truck's engine. Great crew, great attitude and they got us back on the road the next day. Our old truck is pulling the trailer better than ever. I highly recommend this shop and their employees for repairs and maintenance. Thanks again- Kevin and Kelley

As we were heading to the Gorge our tire decided to pick up a nail. Other issues happened but Kevin…read moreand team helped us right away. Without their determination to get us back on the road we would have been stuck. Thank you for all your hard work. We appreciate it.

Do not give your hard earned money to these clowns at Kelleher Motor, Andy specifically. After 2…read morehours of taking possession of a vehicle from Kelleher, the transmission blew out during our first drive. After returning the vehicle to the dealership for support, the vehicle was taken for diagnostics. Andy proceeded to then ignore countless phone calls and emails from us asking for updates and a resolution or even a simply acknowledgment with empathy for the situation. When we finally heard from him after his ghosting spree on day THREE, it was to simply terminate the sale on the vehicle because it evidently could not be resolved. We now have a hard pull against our credit from them, no car to show for it, and weeks of time wasted. It's astounding how little these people cared about the situation they put us in and the fact that they are clearly selling lemons to hard working members of our community. The owner of this dealership should be so embarrassed and ashamed of themselves for doing business like this, and employing salesmen like Andy.

The Sales Department sells the first vehicle. The Service Department sells every subsequent one…read more I got ample punishment from earnestly wanting to support a local, family-owned and operated business in Kelleher Ford, whose Service Department left me no choice but to pinch my nose and go to the nearest other Ford dealership, owned by AutoNation (sadly). As much as I hate having to support a national mega-corporation, it's the lesser of two evils as it gets my truck and me back on the road with a lot less hassle and grief. Too bad, so sad.

While traveling to Seattle Children's Hospital our expedition right exhaust manifold broke. We were…read moreinformed by Dave's exhaust to go to D&M motors where we met Sam who was so helpful and understood our situation. He assisted us in obtaining a rental vehicle from entrrprise rental on a thursday morning and had the Expedition fixed by Friday afternoon. He evrn opened up his shop on a Sunday on our return home trip to give us our Expedition . The Expedition was so quiet and fixed perfectly! The entire experience turned from worry and stress to calm and positive professional experience that Sam provided us. The repair was professional and reasonsble in price along with the courtesy and assistance Sam provided us wes invaluable and greatly appreciated. I recommend D&M to snyone needing professional auto repair. Thank you Sam! Art Clinton and family 2/16/2026

I love, love, love D&M! I won't take my cars anywhere else and I drive from Wenatche to have my…read morevehicle repairs done here! Their quality of work is second to none, reasonable prices, with honesty and integrity on top. As a single woman needing car repairs, I tend to feel a bit like a mechanic shop's easy prey. That absolutely is not the case with D&M!

I bought a used International Harvester ambulance over in Seattle and was headed home to Palouse,…read moreWA when I stopped in Ellensburg for windshield wipers and a wash. The ambulance began cutting out intermittently and I stopped for lunch and searched local diesel shops on my phone. Crossroad Garage had great reviews, so decided to try and get there. I called and Brianna said they could diagnose it immediately, but probably not fix it until the next day. On the way there, it died and I towed it in with my support vehicle. They said it was a fuel pressure issue, but needed more time the next day to know for sure. Within an hour of them opening the next day, Brianna called and told me what was wrong, and that parts were available in Yakima, and the repair would be $1800. She couldn't guarantee that it would be fixed the same day, but they would try. I was called at 3pm and told it was ready. When I picked it up, the bill was $400 less than I was quoted. I paid and hit the road. I immediately noticed increased power and nearly twice the previous gas mileage. I made it the remaining 200 miles home without any further issues. Everyone there that I dealt with was pleasant and professional. They quickly diagnosed the issue and repaired it for less than what I was quoted. So happy, that I even bought one of the Black Rifle Co. trucker hats they had for sale!

Amazing service and extremely honest. I was stranded on I-90 at 5:30 pm and their sister towing…read morecompany rescued me (with a Ford F-150 and 20' travel trailer). Because of the dangerous situation, the owner skipped dinner and came to get me out of harm's way after calling me immediately after my insurance co contacted them for towing. Both the owner and his second tow truck driver were professional and friendly. After inspecting and guessing what the issue was they ordered the part that night (with no obligation if it wasn't needed). In the AM, they inspected my truck first thing and their previous night's assessment was spot on. The part came in shortly after and I was on the road a couple hours later. So much integrity!!! As a single woman traveling cross country I would have paid whatever was needed so I'd worried about a huge bill. I was so surprised that the whole solution was just over $400. p.s. after towing my truck they made sure I had a safe place to stay for the night. Talk about above and beyond service wise!!!