I had the best experience at Eastern Shore Eye Care on Lollie Lane in Fairhope!…read more Sarah at the desk greeted me with the most cheerful smile--she's genuinely the happiest receptionist I've ever met and couldn't have been more helpful. Simone, the technician, walked me through a ton of tests, stayed low-key, patient, and totally put me at ease. Then Dr Lindsey answered every single question, super cool and hip, understood me perfectly--fun yet brilliant. Jenni in the boutique hooked me up with these gorgeous Chloe frames I've wanted forever... splurged even though they don't take my insurance. Worth every penny. I cannot wait to pick them up when they are ready! Andrea at checkout made it all seamless. Hands down, best eye care on the Eastern Shore and Absolutely the BEST selection of designer glasses and sunnies around! Gucci, Tom Ford, YSL, Tiffany, CHLOE, Prada, Versace, and other brands like Coach, Kate Spade, Michal Kors, Maui Jim, Ray Ban, Oakley, etc etc.

The whole team at Eastern Shore Eye Care is awesome! Dr. Lindsey is a newer addition and I was very…read morepleased with my exam by her. The ladies that help you find your eyewear are super patient and the desk crew were very helpful with insurance - great experience from start to finish!

The Dr I have no complaints with but the guys ordering glasses from complete incompetence for the…read more3rd yr. I've tried to give them many opportunities but I'm done now I will never come back. Tell me I can't buy the same ones I've been buying for yrs. I don't care if it's a new staff member he should not be out selling glasses. He's clueless

I came in specifically requesting glass prescription lenses in an Oakley full-rim frame --…read moresomething this office told me a couple of years ago could be done. This time I was given conflicting information by different staff members. One person said glass lenses could be ordered (with a long wait time), but after she spoke with another staff member, I was suddenly told that glass 'isn't possible' in any Oakley frame and that my only options were polycarbonate or Trivex. I prefer glass lenses for durability and scratch resistance. They told me because of my high Prescription Lens Index they can't do glass in the Oakley frame I requested. On the Mohs scale glass is 5 - 6 (extremely hard), Trivex is 1.5 - 2, and Polycarbonate is 1 (extremely soft). It's easy to see why I want glass for scratch resistance.

Excellent full service eyecare and eyewear, in a comfortable and convenient location. The staff is…read morewonderful, friendly, and worked closely together to correct my vision. Dr Williams is very knowledgeable and thorough, and personally examined my eyes for the best correction. Mr Peter, performing several cross checks, ensured my corrective lenses would be ordered accurately, and helped me choose comfortable and fashionable frames. I'm so glad my friend recommended Hub City Eyecare!

I highly recommend this eye care office. All the staff are very professional & knowledgeable. The…read moreeye doctor did a great job with my eye exam. They were very helpful with selecting my new glasses. Glasses ordered & received within the week. Highly recommend this eye care Office. Thank you for your service Cindy M

If I could give more than 5 stars, I would! I desperately…read moreneeded to replace my lost glasses, and everywhere else was not able to see me any time soon. Not only did these guys fit me in right away, but the turn around time for receiving my new glasses was unbelievably fast. And a helluva lot cheaper than the others! I paid out of pocket, and their exam and finished glasses prices were much lower than the rest. The entire staff was extremely pleasant and professional, and everything could not have gone any smoother. 10 stars!!!

10/10 had the best experience ever here with getting new glasses. From the eye exam by Dr. Lyn that…read morewas super fun but yet professional, to the owner Steven helping me pick out my frames (and he was quite honest yet very kind and well mannered). They have an amazing selection and even a pretty solid children's section to choose from also. Great atmosphere! Definitely recommend!

Dr. Turner hurt my eyes to the point that I cannot walk without a walker. When he took measurements…read morefor my cataract surgery he forgot that I had had LASIK surgery 20 years prior and said lens measurements would have been different. He said the double vision should subside; it didn't. Two weeks after surgery I fell and broke my neck. Seven weeks later, I fell and broke my back. He tried to correct it with glasses, but they didn't help. After many months he finally agreed to redo the surgery in my left eye; the redo of the left eye has helped, but I told him I was still having double vision in my other eye. He did a laser procedure to break up floaters in my right eye; it didn't help. Still had funny, distracting dizzy, bad vision. After healing from a broken neck and back, I still needed to use a walker because of the bad vision in my right eye. I fell again, while up on the walker and broke off the top of my humerus bone. I have pleaded with him to do a redo of my right eye because that eye still had the lens with the original wrong measurements. He refuses to correct any more of his mistakes. He is a good surgeon for cataracts ....until he refuses to correct mistakes he made. It is like he doesn't believe me that I am having problems with the other eye too. Now, he said that I should get another ophthalmologist. I am really disappointed in him. Forgot to mention that with my original he said that measurements would have been different for the replacement lens had he remembered about the prior LASIK surgery.

First class Doctors and Staff. Pre appointment and actual appointment were seamless and…read moreprofessional.

My experience with the eye doctor was okay; however, the staff was a completely different story…read more After my eye exam for contact lenses, I was informed that it would take a week for my trial contacts to arrive. I called a week later and received the runaround from the receptionist on the phone. I left a message, but my call was not returned. I had to call back and request to speak with the practice manager just to get an update on the status of my contacts. When I asked for the owners' email addresses, she could only provide one, claiming she doesn't email the other owner very often and couldn't find their email address. Is there really no way for a customer to discuss service issues with an owner? While the doctor was professional, the staff was not. Overall, the visit felt very overpriced, extremely complicated, and unprofessional.

My children love seeing Dr. Gross. The staff is very attentive and friendly. The frames and lenses…read moreare a little pricey, but we just take our prescription and purchase from online stores.

From out of town and had a glasses emergency. Robertsdale Eyecare came to the rescue and quickly…read moreand without hesitation fixed the glasses. Friendly staff and very accommodating. If this small gesture is a reflection on this business, then overall they are a fabulous organization!

Dr. Ott is great. I can really see much better with my new glasses. Samantha and Dr. Ott are very…read morefriendly too. I highly recommend.