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    Jim's Truck Center

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Jim's Truck Center

    Vehicle towing

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    8 years ago

    Good guy to deal with very down to earth and fair.. Would recomend and do business with again.

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    Simon's AAA Towing - Same thing. Their old wench cable busted and came back and busted my grill. The old B said it was old cracks. lol.

    Simon's AAA Towing

    (31 reviews)

    I was traveling back home with my two cats in the car. It was a very hot day. My cats hate…read moretraveling so I pulled over on the side of the road to see why one of them wouldn't quit crying/meowing. They wouldn't be comforted. I was sitting there quite some time with the A/C on. When I decided to get back on the road my car stalled out. So I rolled the windows down, let it rest for a while, then started it back up. I tried to get back on the highway and went over the rumble strip. Then the engine started sounding like it had a flat tire. However, the tire pressure light wasn't on. I finally called AAA to get a tow as it wasn't resolving itself. The driver, Lane, was awesome. He called his boss to find out best options for me and gave me the name of the AAA auto service shop. He got there as quickly as he could. Left his A/C on so I could put my cats in their carriers in the truck to cool down while I got my things. He got my car loaded up on his flatbed truck faster than I have ever experienced before. He and I were both calling car rental places until we found one that could get me a car the next day. He was taking me to a AAA Hotel to drop my cats, my luggage and stuff off, when I saw a hotel that had a Starbucks and Mexican restaurant within easy walking distance. He kept the A/C on and stayed with my cats while I went inside to see if they allowed pets. They did. So I went back with a luggage cart, he brought my luggage while I got my pets inside. Then I looked over everything he brought and he asked if there were anything else I needed. I had a bag with my cats food, bowls, etc. He told me don't worry, he'd get it and took the cart back up for me. Since the car rental can't pick me up tomorrow, he said if I couldn't get an Uber, to call him and he would drive me there! I tipped Lane, pretty well, thanked him profusely, and just can't remember better customer service ever! I am so glad that AAA used Simon's as their provider. And that Lane was my tow truck driver! Great job! And no, I don't work for them. I don't live here. I just have to applaud excellence when I experience it.

    Let me start by saying yes my daughter parked in the wrong spot, and yes the complex called to have…read morethe vehicle towed. However, the overall service was very unprofessional, including getting our vehicle stuck in their own yard while they were trying to release it. My biggest complaint is for the over charging on the after hours fees. The state website list the fees as 19.95 per 15 minutes. However, we were charged a flat 120.00, and they were already at the shop working (it was a Saturday which they can charge for), and they were bringing in other vehicles. Our vehicle was picked up at approximately 1300 hours, and my wife and daughter were there getting the car at approximately 1400 hours. Therefore, I am unable to see how they spent more than 15 minutes "dealing" with our vehicle after hours. Furthermore, there is no documentation of the time they spent. When I asked the employees why they charged 120.00, all they said was that that's their standard afterhours fees. Per state regulations they have to document the time on the invoice spent for the afterhours fees, and there was no documentation. I followed up with several calls trying to speak to the owner, and I never got a returned call.

    Jim's Truck Center - towing - Updated May 2026

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