Disappointing Service Experience--Three Years Running…read more After three consecutive years of having my boat serviced at Mr Outboard, I can no longer recommend their service department. Here's a summary of my experience: Year 1: Routine service and winterization. When launching in the spring, the bilge pump activated after five minutes. Service rep Vinny laughed and suggested we forgot the plug. Told him plug was in. He stated he must have cracked out hull then--turns out, the impeller clean-out seal was improperly installed. I ended up buying a $900 borescope to diagnose it myself. Year 2: Same service, with a promise of a thorough check by two top techs. Launched the boat, and the oil pressure light came on almost immediately. Vinny again responded dismissively, saying we must not have let the boat warm up and we cracked the engine block--blaming us for the problem. Found the oil filter O-ring in the hull--clear evidence the promised checks weren't completed. Year 3: Boat trailer and cover were damaged during service. The general manager, Greg, promised to resolve it but never followed up despite multiple calls. After posting a review, Marty (damage control) called and offered a partial reimbursement ($1,450 of $3,548 in actual costs) with the explanation that they would not cover the full amount due to their own financial losses. I was told pursuing the rest would cost more in legal fees than it was worth. Despite assurances, Mr Outboard failed to stand behind their work or take full responsibility for the damage they caused. I would strongly caution others considering their services.

I bought a new Lund Crossover from Mr Outboards last weekend. They had the best pricing in all of…read morethe Midwest and my salesman Brian was great to work with. He's knowledgeable about Lund Boats and helpful with choosing accessories. Brad in finance was able to secure an amazing rate on the boat. I was able to complete the entire transaction online and over the phone. I'm impressed with their dealership and I look forward to servicing my boat there.

Poor experience. They can run their business how they want, but I can also leave an honest and…read morenegative review. Was told they were open to offers on a truck so I drove out. I made what I thought was the first offer of $43,500 on a $50k truck. They did not counter offer at all. They would not budge on price when I drove all the way out. Bob the salesman was kind, and he explained they had a charging cord for the F150 Lightening. Paul one of the owners then tried to make buying the cord part of the "deal" without changing price? As I drove away confused and with NO counter offer, I was told they were sorry and they were lead to believe that they would negotiate on price. But they did not and would not. Disreputable in my opinion and would not respond to my email after the visit asking questions, why not?!. Do NOT recommend.

If I could give negative stars I would. I went to this dealer because they are across the street…read morefrom my work and needed warranty work done. The service department is incompetent and couldn't diagnose a simple check engine light correctly and wanted to overcharge me and the warranty company too much diagnostic and repair time. I had to go to another dealer to get the repair done right. Do yourself a favor and drive either to Appleton, Green Bay, Manitowoc or even Milwaukee before considering these guys to service your vehicle.

Good people to work with. Only complaint I bought a used boat and the accessories (anchor life…read morejackets dock lines bumpers) were stripped off it. Make sure you include these things in the deal.

Storing your boat is easy. Text an hour before you want to leave and they have it in the water and…read morefueled up ready to go. Super friendly. Great Staff

purchased a gently used pre-owned tab320 last year from Bayside. salesman was easy to work with and…read moreshowed me everything I needed to know as a new owner. almost too much I formation, as he spent a couple hours going over the jobs and outs of my new-to-me camper. Had some trouble with the battery, which was eventually fixed (upgraded, but at a slight cost for service). Service has been helpful and knowledgeable over the phone, and has been able to advise me a couple times over the last year when I ran into questions and needed fast answers. Very happy with camper, and no regrets buying from Bayside.

Over and above the service, workmanship, consideration was first class. Service manager, Mark,…read moreMelissa in the office and Ted Wagner the gentleman who did the install were all amazing. This is our third time Bayside Outdoors has been there for us when we were in dire need of immediate service on our 38' motor home. Ted serviced our Aqua Hot in 2018 when it would not function, replaced our transfer switch/surge protector and yesterday replaced our Inverter that was fried due to bad electricity at a campground. Very special attitude to help the customer with everybody employed here and it is an employee owned company. Highly recommend for service and sales. They specialize in the sale of small travel trailers, truck campers, small outboards and pontoon boats. We travel 10-12,000 miles 6 months of the summer so having our motor home totally functional is top priority and Bayside Outdoors keeps us that way when we are in Door County. Linda and I thank all of Bayside Outdoor employees for all you do. Mike Lodge

In April 2022.... We were looking to purchase a boat. Upon entering their showroom... was meet…read morewith a very nice salesman named Matt. We ended up finding my husband's boat that he has always wanted which was more than we wanted to spend. While there I found a used SXS that caught my eye. So i called my local credit union and they worked some magic and we walked out proud owners of two toys. Well after the sale.... BUYER BEWARE!!! We contacted them for an owners manual for our boat which we were the second owners as previous owners didn't leave it on boat. It took about six months to receive the manual after truly like six phone calls following up on it and we ended up buying the engine manual as they would not provide on. Upon first voyage with the boat we realized something wasn't working with the Garmin fish finding that they installed for the original owner. We actually talked to the person who guaranteed it was working when they took it in before resale. They had actually installed the wrong transducer and installed it wrong for that fish finder which made it not work properly... so there is no way it ever worked right so they never actually tested it. However we contacted Garmin it was under warranty and they explained why it wasn't working and that they lied to us. The stern light was broken when we got it home and they wouldn't make good on that either. We dropped a lot of money there and truly asked for what was promised in the sale and nothing more. They truly fought us every step of the way. I will never do business with them again and warn anyone... just go somewhere else. Look at their reviews.

¹we just picked up our Polaris General. Mark, Melissa, and Jacob are very knowledgeable. The…read morepaperwork was finished in no time. Jacob went through everything on the General and we are looking forward to hitting the trails.

Awesome experience everytime, I bought many items from them many times and over the years I have…read moreGREAT TOP QUALITY service

Discussed incident with owner who come out on Tuesday and did the dock install. Dock looks good…read more Had an appointment scheduled. They were a no show. Somehow no one at the store can has the phone number of the tech's going out on service calls.

We worked with Ron for the sale of our boat. He was very knowledgeable and friendly.. did a great…read morejob. We were given a delivery date and when that date came it turned out they were missing a part to install the engine. took 2 weeks to get. We were told it gets water tested before delivery... you would think they would check everything. we were excited to get it in the water and found the depth finder didnt work.. went in and they said they would schedule someine to look at it.. waited another 2 weeks because the one guy had deliveries to make and he wouldnt be in my area.. when he finally came to look, he was friendly but low and behold we have to order another part. currently waiting on a transducer and if that isnt the problem they will have to order another depth finder. who knows how long that will take! I would think when you are spending 70 grand on a new boat it ahould be usable. Verry irritating process and the lady at the counter could be a little nicer/ understanding. we all know wisconsin boating season is short. id like to use my boat this season and i only have weekends to do so. oh.. and who closes on a monday?? super irritating.

i was generous and gave them 1 star, ,I bought a brand new Lund Preditor boat'' special order' ,…read moreeveryone was very nice and friendly through the process of buy the boat , no updates as to weather the boat was on delivery schedule unless i called and once the boat came in and i picked it up , it was like a 180 degree turn , no returned calls when i had trouble , no follow up calls on how it ran , this place is a joke as far as post follow up . I would not go there again. Wausaukee wi 54177

had 3 neighbors on our lake tell me stay away from them and now I know why...very bad experience w…read morewhat should have been pretty simple. made worse by a manager that has no idea how to treat customers

Rude service department and no knowledge of there products. Bought a new boat and tried rushing me…read morethrough delivery. Worst service I have ever received in my 74 years. Sales pushy . Tried charging me more than I agreed to pay.