I used to order from This location quite often. It had been a while and we decided we would order it again. Placed my order online, It was for two giant vito sandwiches. The receipt said giant. I go in grab the bag, I'm in a hurry I got to be somewhere so I didn't double check the girls work. I trust her. I get home finally, Open the bag and find two regular sized sandwiches. But I paid for two large (28.00) I don't know the girl's name, it was the African American girl. I go online I take a picture of my receipt I explain what happened. JJ says they'll reach out to you, I never heard back. No phone call, no voicemail no text no email nothing. I'll go to the other location. I'm not wasting time and money with these people. read more

Waiter was rude and spoke so quietly that you could not understand him. I felt like I was unwelcome the entire time I was in the restaurant. And to make matters 10 times worse I am now suffering from food poisoning from this business. Save your time and your stomach and go to the Subway next door, at least you won't get hospitalized read more

Never been here before had a doctors appointment came in ordered beach club the music was blasting rap, and I got a nice sloppy sandwich with someone's hair in it. Don't recommend coming here and will never come back. Shame on Jimmy John's for allowing them to use their name. read more

Kyle, the manager, and Brandon and James ROCKED OUT a SUPER LAST MINUTE ORDER. Can't say enough great things about this location!! Thanks, guys!! read more

Jimmy John's - Hard at work making me happy!! - Delis Near Me - Stow, Ohio

My wife and I have been here several times and always had super fast service, fresh food and nice friendly smiles.... not sure why there's other bad reviews, it's never been our experience. And I normally prefer a hot sandwich but their cold cuts are really good! But I still think a hot melted meat and cheese on a fresh non toasted JJ bun would be the "hot" ticket!! Hope corporate sees this, that could increase sales read more

Jimmy John's - a sticker that reads, we'd love to see you naked - Delis Near Me - Stow, Ohio

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Guy at the register was grumpy and very rude. On top of that, they didn't get my sub correct. No wonder I was the only customer in there. I can spend my money somewhere else and I will. read more

The dolt at the register was rude as hell because I wasn't an expert on their condiments. This is only the 3rd time I've been to a JJ, also the last, so I have no idea what they offer. The imbred who made the sandwiches threw them at me on the counter and then told me to bag them myself and get napkins if I wanted some. I've had friendlier service from the TSA. Also, when we went eat the sandwiches, nothing about my order was correct. This will be my last visit to a JJ. read more

Ordered online with the app , I waited almost 30 minutes while customer after customer came in for a counter order and received their food while I just waited and waited with no concern from the staff. I contacted corporate and they replied that it is a franchisee that owns this location and would let them know. Almost 2 weeks later and still no response. Oh well , I'll just never visit this location again , our family used to frequent this location so we will take our business elsewhere. read more

I would most definitely not go out of my way to go to this place. The guy at the front counter looks at you like your a moron. Sandwiches just aren't good. I can promise that even I were to get a free gift from someone to go here I wouldn't read more

Look, I get it, service is fast here...but let me get in the door before you start asking me what I want to order. It's annoying to be asked "what can I get for you" before my body is even fully in the building. read more

This Jimmy Johns sucks balls. Music is always too loud to get your order in. The employees look like they are dazed and confused. The sandwiches aren't all that great. Seems like they have cut back on the meat than previous visits. They never rotate the chips under the front counter. Always put new chips in front of the chips that are already there. I've had a couple of their employees be rude before. Don't waste your time here, go to Subway in the building next door. I'd give it no stars if it was an option. read more

Are you ready for this? All you see on their commercials is "Freaky Fast Delivery". I just tried to place a delivery order. According to the website, I live 2.7 miles away. This is the closest store to my location. I was told that I'm out of their delivery area! I complained to corporate headquarters and this was their response: "Thank you for your feedback concerning the delivery area of the Jimmy John's in Stow. Unfortunately, the address listed below is out of the delivery area. Jimmy John's was built around fast delivery. If the store near you won't deliver to you, you are out of our designated delivery area. This is not a personal thing, it's a strategic decision. We have a very disciplined strategy with delivery and have found this to be successful in the past. Going out of our area makes those in the area get delayed." Evidetly their "disciplined strategy" is to deliver across the street only. I guess that's how they achieve "Freaky Fast Delivery. Go to Subway. It's in the same plaza and their food is better. read more

This is the second Jimmy John's I've been to in this area. You can see my other review of the Jimmy John's Gourmet Subs in Kent. Again I went to this one second due to the poor reviews I saw on Yelp. This is much closer for me as I only live about 1 mile away. The atmosphere was quieter than then one in Kent, most likely due to the one in Kent being in a University setting. I did not find the staff rude, yes they were quiet, but not rude. I do have to admit though I ordered there for take out, so I can't speak for delivery. The food was the same or similar to the one in Kent. Would I return to this one? Yes, mainly because it's much closer, and on this trip, I didn't experience rudeness. I have yet to try the one at the Plaza on Howe rd. read more

My significant other and I get delivery from here often and the food and service is exactly as advertised. Apparently some other people have not had a good experience at this location, but that has not been the case for us. Their deliveries are fast, and the drivers are always polite. The food is incredibly consistent, which is one of the reasons we often order from this location. We always know exactly what to expect and I appreciate that. I have never liked Subway subs, I have always felt that their food was gross and over processed, but JJ's is simple, tastes great, and seems more wholesome than other sub alternatives. When I order take out in the store the peeps working are friendly and get the job done quick. Tasty subs made quickly with a smile, what more can you ask for?! read more

The food is great, but I have an issue with service every time I go there. I ordered a sandwich for pickup recently, and when I got there they said they didn't have it. I told her my name and she said "is it for Bud?" Bud was not what I said. Then they tried to make it seem like I was the idiot and said are you sure you ordered at this location? I was grabbing my phone to confirm and one kid said "Oh, I made that sandwich! It's right here." He made my sandwich, started talking to his coworkers, and left it there not on the pickup shelf. No apology or anything, just here you go. I left there thinking "how was that so hard?" read more

I ordered the Country Club sub without mayo and with Italian vinaigrette instead. I am not a big mayo fan at all but really enjoy vinaigrette - always. After I sat down to enjoy, I asked if I could get a little more dressing for my sub - it was very dry. They said no...."Jimmy does not let us give you any more vinaigrette." I said really, my problem is that I can not taste any on the sub. It tastes like lettuce and meat only. The "Jimmy" comment was from the guy that made the sandwich and the guy at the register. Obviously, there was no changing their mind and I had to go back and try to eat my sub. CRAZY....not good for customer service. I could not even finish the sub it was so dry. Not a good customer experience at this location on 3/25/2016. read more

It was so horrible I don't know where to start! My husband and I ordered two subs for delivery, and the delivery kid later called us complaining that our house was too hard to find, and whining about being lost (we live barely 10 minutes down the road from the Hudson Drive location). Strike one for poor customer service. The kid eventually showed up and left his car right in the middle of the road (!?) as he delivered the subs, and was once again rude and full of teenage snarkiness, complaining to us again, this time about how our house was too far outside of their delivery area, when it is in fact not (we had checked on the phone before ordering to see if we were in their delivery area and they said yes). Strike two for poor customer service. We ignored the delivery boy's attitude and went on to eating the subs. I have had Jimmy John's subs before from one of their North Canton locations, and had loved them, but this sub was very soggy and unappetizing. Very disappointing compared to the subs I've had from the other location. Strike three, for poor food quality. Three strikes and y'er out! read more

NOT freaky fast. Lunch never showed and never even tried calling me. When I called they were "oh well" about it. Now I have follow up to see if my money was properly refunded. Not going to or using this location. However they will be "oh well" about my business too read more

I went to this location for lunch today. About 5 seconds after I walked in the door, one of the employees whistled at me. While I'm no prude, I don't care to be harassed by an employee of a business I'm patronizing. I turned around and walked out. The manager should really consider implementing a code of conduct with his/her employees. read more

I've always loved Jimmy John's, so I really wanted to order a giant party sub from here for my son's first birthday party. I was a little nervous because of the negative Yelp reviews and because not everybody at the location even knew they did party subs. I went for it anyways, and I'm so glad I did, because the sandwich looked impressively awesome and tasted great too. Everbody loved it. I only gave it 4 stars instead of 5 because they charged me extra for cheese on a "turkey and cheese" sandwich! read more