My wife and I picked up food from here while visiting NAS. This was only due to the fact that they will not deliver to the Navy Lodge on post, when every other place surrounding them does. I ordered the gargantuan sandwich, which cost $21 and added bacon, which after finishing it realized I did not taste bacon at all, but got charged nearly $4 extra for it. They also do not offer a military discount in a military town. Not worth the price, or the trip. read more

They are beyond slow,The 2 behind the counter talked more than they worked. .

Today we ordered two sandwiches one toasted and one toasted with no meat. The one withought meat only came with pickles and mayo. No lettuce or tomatoes nothing else on the sandwich. The one with meat did not get toasted. When i asked for them to toast it both workers couldn't figure out how to do that with lady rolling her eyes and walking away and sighing. Terrible service today. read more

Sandwiches are amazing, service was fast...I was still paying when I had my sandwich in hand, the location is convenient and clean. I will definitely be back! read more

Freaky Fast or Freaky Frustrating?? Stopped by Jimmy John's today to grab a couple of sandwiches for myself and my husband since he's stuck on the Naval base on duty. The guy working behind the counter, Roman, who is apparently one of the managers was super rude to the point that I almost just gave up and left. I was greeted by Roman with a "Sup"... drink in hand, sipping out of a straw. Am I saying that food service employees shouldn't be able to have a drink or whatever while they're working, absolutely not... but it's definitely not something you do while actively working the register to take people's orders. Mind you he's also wearing the same set of gloves to work the register, sip his drink, a quick brush off of those gloves onto his apron, and onto making sandwiches. Speaking of sandwiches, I ordered my sandwich and was about to order my husband's sandwich when a gentleman that needed to have his sandwich remade was standing there waiting patiently. Instead of finishing taking my order, Roman stopped helping me completely and started talking to the other gentleman. I honestly assumed that he would apologize to him for his order being wrong and then keep taking my order. Nope. He completely stopped interacting with me and addressed the other gentleman's sandwich being wrong and proceed to make him a brand new sandwich while I just stood there and waited. I was probably noticeably irritated, but I have never had someone just switch like that and start helping someone else, it felt super rude and I almost just said "forget about it" and left, but waited it out instead. Ooh, mind you the same gloved hands that he was running the register with for my order, he remade this other gentleman's sandwich. Gross. Then he started talking to the guy in the back running the slicer, then a pickup order walked in so he helped him too, then FINALLY came back to the register, looked at me like he had no clue what I was waiting for or irritated about, and said "Sup, oh ya that's right" and rang up my second sandwich. Roman got my sandwiches made "Freaky Fast" just like their store motto, but it was all of the in between stuff that made this an absolutely frustrating situation. This store needs to train their employees better, and select employees to move up to management because they excel at customer service and customer engagement... and Roman is neither of those things. To whomever is the store manager over Roman... he should probably just go back to being a regular employee and not hold a management spot... because this was ridiculous. read more

Ordered a new #13. Staff was nice and friendly and the wait was less than 5 minutes tops. The sandwich was a disaster though- now dont get me wrong, i love jimmy johns food- but who in their right mind globs mayo (see picture) on a sandwich like this? Not this guy! I used the chips to scoop it off half my meal, the other half i just tossed. Im not that guy to complain and try to get free meals, money back etc. so- in the trash it went. The sweet tea was good ;) read more

Jimmy John's - Lots and lots and lots of mayonnaise- ewwww - Sandwiches Near Me - Pensacola, Florida

Stopped in to try the new chicken Cesar wrap. They made the wrap very fast just like they say and it tasted pretty good too! I was too greedy to get a pic lol. read more

If you order ahead on the app be prepared to wait. They serve the in-store customers even before they get to online orders. Ordered 10 minutes prior to showing up and still waited for the room to clear out before they even started my order. read more

Ordered 2 number 5 combos without onions to go. They yelled out when my order was ready. I walked up, my sandwich's were plopped on top of the outer counter ready to be grabbed and go. Except I was not dining in so I patiently stood there waiting for the gentleman to finish making a sandwich. Then he preceded to ignore me and started making another sandwich. I politely interrupted and asked for a bag. The woman working next to him crassly said they are in front of you, you can grab them. I've never eaten at a fast food restaurant where they expect you to reach into the food prep area to grab your own bag and napkins. I know it's fast food, and it's hard to find help, but maybe if you expect your customers to package their own to go orders the to go items would be placed in a customer area. Not something I would pay $8 for again. read more

See all

I am a Jimmy Johns fan however during our stay in Pensacola, my family and I decided to order from our local store. A gargantuan on wheat for me sounded amazing, wife and kids had their favorite subs as well however, when we received our order, my wheat sub was no longer a sub but a sandwich, My wifes sub had tomatoes and onions, and my Daughters was laking pickles, cheese, AND lettuce. After seeing this, we called the store to have this corrected and the manager told us there was nothing he would do to rectify this situation. I mean really?? You don't want to fix YOUR mistakes? That's fine with us. Be warned that you may not get what you order when doing an online order from this place!! I'm sorry but I will never again order from this place. read more

I go here out of convenience to the Warrington campus for lunch/dinner. There is no sense of urgency in the staff. They start making your sandwich, get on the register, run to the back, all while keeping gloves on and then jump right back into making your sandwich. I prefer when certain staff works over others. The skinny white guy has such a piss poor attitude and is the least clean human I've ever seen working food service. Please conduct training on cleanliness practices because I really want to alert the health department. I cringe when I walk in and see certain employees. read more

1. Didn't have any capricola, so I couldn't get the sandwich I wanted. 2. Trash can had a rolled up floor mat on top of it. 3. Employee/team member just put sandwiches on the counter, no bag. Got the bag myself. WILL NOT GO THERE AGAIN AND RECOMMEND YOU GO ELSEWHERE! read more

I always have a good experience when going to Jimmy Johns. This one by far had the best service. The guys were super welcoming and helpful when choosing which sandwich was best. Then to top off one of the employees came around to hand deliver my food with a warm smile and explained to me which sandwich was which. The hospitality was great. read more

Well, I see a couple of negative reviews, but I can say that, out of the 5 or so times I have been to this particular establishment for lunch, have had nothing but good experiences. My last sandwich was the JJ Gargantuan, add tomato chili peppers. There's just no need for any other sandwich in my opinion. haha. It is awesome! Also, I love that I can get online and order, pay, and then it's waiting for me when I pull up. https://online.jimmyjohns.com/#/ Staff is always friendly, smiling, and happy to make things right. Maybe lunch time is the best time to go :) read more

What a joke. Today I called Jimmy John's inquiring about their delivery and they told me that they did deliver to my address so I told them I'll call them right back with my order and then one minute later when I did call back they then told me that they didn't deliver to my address because I was seven minutes away. Why even offer delivery, honestly. read more

DO NOT EAT HERE: not a single employee either at the register or prepping food were wearing masks. I cannot imagine how this is safe during the pandemic. Public heath violations, and its just a matter of time before someone gets sick. read more

Staff is polite. My turkey in my sandwich had spots all over it. They should use better quality meat there.

Sucks. Only have alot of lettuce. subway better and cheap delicious x 100 read more

Jimmy John's - Sucks. Nothing in there. We don't go never again. that was first time and last time. Only a lot of lettuce. - Sandwiches Near Me - Pensacola, Florida

I used to get delivery here weekly and i always had pleasant encounters with every worker. Ordering online is a breeze with all the customizable options which is always appreciated! The delivery is always very quick! I recieved a wrong order 1 time, out my many orders, and they came right back and gave me the correct sandwich, great customer service! read more

First of all Jimmy John's is the greatest sandwich establishment in the history of all mankind and all the other reviews of 3 stars and below are just other sandwich shop owners being jealous and creating fake profiles to rate this Jimmy John's poorly. Out of all the times I've been to this Jimmy Johns, which is only one, I was treated well and my sandwich was swiftly made with copious amounts of love. The contrast of freshly baked bread and mayonnaise perfectly excited all of my tastebuds only to be followed by a combination of deliciously cold cut meat and beautiful vegetables. Michelin 5 stars. read more

Delivery onto a military base from many restaurants that do offer delivery services would usually take roughly 45 minutes...some at a ridiculous 2+ hour mark, even despite suggesting 45 minutes. Not these guys. Jimmy John's advertises "Exceptional Delivery", and that is a graaaaave understatement. I had customized their largest sandwich, "The J.J. Gargantuan" to exclude certain toppings, with Jalapeño potato chips and a large Coke, and before I could finish getting my uniform on and leave the quarterdeck coming from the top floor, they have already parked outside the galley, ready for me to pick up my order. When they say 10-15 minutes, they weren't kidding. These guys are ridiculous, and I mean that in a really...very good way. Jimmy John suggested he intended to call it tasty sandwiches instead of gourmet, although his mother suggested to stick with gourmet. Expect a very modest sandwich, and a very good one at that, delivered straight to your doorstep, made the way you like, all of this before you can even get off the phone with them (not literally, but sure feels that way). Good stuff. I will very likely order from this business again. Cheers. read more

Jimmy John's - Did not even finish changing clothes and they were already waiting for me to pick up order. - Sandwiches Near Me - Pensacola, Florida

Terrible delivery service. The claim is freakishly fast because they literally do not travel past 1.25 miles. Disappointed because I was so excited you were this close to home. read more

Customer Appreciation? This place doesn't know what customer service is! I waited in a long line on Customer Appreciation Day on 5/2/17 just to be told that I would have to go back through the line 4 more times if I wanted a $1 sandwich for my whole family. Really? I have a family of five. I was shocked! Another customer in front of me had the same problem after the customer before her walked away with 3 sandwiches for a $1 each for himself! They have officially lost my business for good! read more

Had a tuna sandwich and it was very filling and fresh. Store was super clean; will be going back!

Very professionally run business. Super fast as expected. The restaurant is very clean inside and the staff is always very friendly! read more

Jimmy John's - Inside - Sandwiches Near Me - Pensacola, Florida

This location is a mile from my house & I come here quite often, always ordering the #9 w/ hot peppers & it's always delicious. Love the bread, love the italian vinaigrette so tasty Subway is nothing compared to Jimmy Johns :) Subway is more expensive & their sandwiches are super processed. I would have given 5 stars but several times during a quick visit to pick up a sandwich I was approached by very forward young men, polite way of saying rude teenagers hit on me when I go in there occasionally which I don't care for. read more

I love eating here! Get the LuLu with avocado, all the free fixins, and their salt'n'vinigar chips... Amazing!! Love their bread and hot peppers; makes the sandwich just awesome!! read more

People are nice but the sandwiches are horrible. Worst franchise every! They are expensive and lack meat! They barely put meat on the sandwiches. Don't waste your time!!! Go to jersey mikes instead- you won't be disappointed! read more

I thought the commercials exaggerated their speed here, I was wrong. Ordered a #12 and it was done before I could even pay! Even with deliveries going thru the door, they fix your sandwich first. Ingredients are great quality. Would eat here again. read more

I'm a huge fan of them.. great sandwiches, quick delivery times and awesome staff.. highly recommend the m

Thank for putting up with us. The sandwiches and services is awesome. Currently i have been customizing my orders.

I have eaten at this location many times. Last night at 7:30 I ordered my usual nr 5 and by 11:30 I was sicker than a dog. Its now 2:30pm the next day and I'm still messed up. I will never eat there again. read more

Super nice employees and awesome sandwiches. Most of all they're super quick with delivery, definitely recommend jimmy johns if u need a fast delivery, and a tasty sand which read more

Wow, the commercial about being freaky fast is 100% correct. Our order was not only delivered fast, but it did not look like it was drug behind the vehicle. The sandwiches were (BLT/Tuna) were very good. I highly recommend the Navy boulevard location. read more

Not a big fan of their "there's no such thing as easy on the mayo" technique but their inability to get an order right is puzzling. Twice in a row I stop in for a quick sandwich only to get a sub at a sandwich price. I even make a square with my hands to indicate my choice of bread. If there's a next time, I'm bringing my own bread. It's sandwiches not science!!! read more