I was staying at the hotel next door We ordered takeout…read more Burgers and fries. They delivered curbside right on time and nice and hot. No complaints. Nice staff Very casual and family oriented and fairly priced

Best staff, best food, and fast and friendly! I have never had a bad experience and always…read morerecommend them.

This by far is my favorite location in the state of Michigan. I drive about 40 minutes just to get…read morea sandwich. I am always met with friendliness, kindness, communication, and they do special requests. Now, if I could just calm them out of a free bucket of pickles, lol. These are real world problems. I will definitely be back

We've ordered here before and liked it. The last 2 times our subs had hardly any meat and were…read moredrowing in mayonnaise and mustard

Second time I have paid the $1 donation and did not get the "free slider" they are promoting. I go…read morethrough the drive thru and don't realize it until I get home. Very annoying!

Food: 4 stars, I love Arby's food…read more Atmosphere: 1 star. This location is just ew. There was pee and toilet paper on the bathroom floor, and I have never seen such outdated wallpaper and colors...hideous! I would come back and use the drive through so I don't have to experience the inside again.

I would like to say first of all that we have had many great times here. But not recently because…read morethey now have found this fun little game called "forgot some of our order". Trust me when I say this has happened every single time for the last couple months. (Missing dressing, fries, nuggets, etc)

I waited almost 15 minutes in the drive-through only to receive the wrong order in the wrong drink…read more So I called the phone number. Posted on the window just to say, I thought the workers were too stressed to do a good job. The HR guy answered the phone. So there really has no call Center but the owner has nine local stores. He literally stayed on the phone with me for 11 minutes telling me that my incorrect order was the fault of course staffing " because people don't want to work anymore" incorporate for new items they aren't trying to prepare. He was defending every single thing about management's approach. Definitely not the guy that should be answering the complaint line without being trained how to talk to customers. He never offered a refund, a coupon or even an apology. I am specifically speaking of McDonald's at I 96 & Okemos Road.

Staff are lovely and personable. If you're looking for somewhere to eat great food and meet great…read morepeople, this is where it's at. The prices are great, the people are even better. Management is so kind and helpful, you can tell these kids really like him. 100/10

Avoid this place.. Stopped in for lunch, it was empty First red flag' -- Slow service-…read moreNacho's were burnt! Asked no tomatoes on The salad, covered in tomato's. How do you wreck two simple items?

This Taco Bell on Jolly road made us feel less than jolly, in fact we were very disappointed, worst…read moreTaco Bell and in fact worst fast food experience in our memory. Customer service, bad, we waited a long time to order when there were no other customers. We could hear the employees in the back area talking about strippers and "the difference between exotic and erotic dancers" and we saw them eating Arby's. Cleanliness, bad. The restaurant seemed dirty with food bits on the counters and floors. Food quality, bad, took forever to be ready and then was not warm and my rice was not fully cooked had hard crunchy rice grains and also tiny bones in the grilled chicken from the power bowl. Also they were out of the first couple items we tried to order. Wish we had seen these other reviews before we went in. Finally, the bathroom was stinky.

This place has horrible service and the food is always cold. Never again at this locationread more

Fantastic food, fantastic service and atmosphere. Lentil soup was perfect on the cold day…read more Falafel, rice and everything else was very fresh!

We recently located to Okemos and this gem of a place is right down the road!…read more We stopped in to get some lunch after a Saturday grocery shopping trip. There is plenty of parking and seating both indoor and outdoor. The team member we met was helpful and patient as we made our selection. We opted for the chicken shawarma plate to share. Everything was fresh and delicious! All of the flavors from the chicken, to the hummus, to the salad dressing all were in harmony of one another. There was plenty of food for us to share and come away satisfied. Having them so close to me means I will be here weekly for fresh hummus and salad!

Pancheros was my go-to late night meal when I was in college. We don't have any locations in the…read moreGrand Rapids area, so I decided to stop in here on my drive back from the East side of the state recently. I got my old regular order - a carnitas burrito bowl, and added a side of chips and queso. The employees were kind and polite and my bowl was really tasty. They're known for mixing up the burrito fillings so everything is incorporated, which I love. They don't do that for the burrito bowls, which is okay by me. Everything seemed fresh and the queso was piping hot. It kind of tasted like the dip you make with Velveeta and Rotel, with a similar sticky texture. The chips were crispy and quite salty. The burrito bowl was a generous portion with a good amount of meat and other toppings. I personally would rate Pancheros as better than Qdoba but just under Chipotle. I did notice that many of the booths were really messy and needed to be wiped down. It didn't quite hit the spot like it used to in my youth, but it was a decent meal.

Very good food and pretty good service. They were a little bit understaffed but they weee really…read morenice.