We received an incomplete order from Head West. I called to request the rest of the order to be…read moredelivered, and was told to call DoorDash and ask them to fix Head West's mistake. Some guy on the phone rudely told me that's how they did it when I said you guys bagged the order, not DoorDash. They're used to dealing with the college kids and must treat everybody like crap.

Tried Head west for first time today. Sandwich had great flavor. Large portions of meat and…read moretoppings. Will eat there again. Might be my go to for subs.

The owner, Gary, was fabulous and the sandwiches were even better! I had the Bougie and it was as…read moredelicious as it was pretty and blinged out.

From the owner: Welcoming different business consumers to a great authentic Gourmet Grilled Cheese Sandwich. We…read moreonly use the best ingredients to provide the highest quality sandwiches.

Food is ALL so sub-par that it was inedible for all three diners in my party…read more A simple hamburger had so many fillers that it tasted foul and had the texture of wet cardboard pressed into a patty. The BLTA came on bread grilled poorly on one side, chopped lettuce and three pieces of chopped tomato that was obviously prepped for the less than presentable "salad bar." Service was almost nonexistent, with multiple requested needed to meet the basics. No attempt was made at all to refill drinks or check on customer satisfaction. I am incredibly astounded that this place exists, let alone is allowed to serve "food" to the public.

They always provide great service, and their food tastes great. The prices are also budget-friendly.read more

The chicken tortilla soup was made from super fresh ingredients and the Banh Mi Panini was original…read moreand delicious. I was very impressed by the food!

Service is wonderful! This place makes great quality simple food. It's my go-to spot. Wonderful…read moreplace to eat!

Every single time I go there they NEVER disappoint. Food is always very good, atmosphere very…read morepleasant

The contrived Pinterest-board presentation almost makes up for the complete lack of flavor. Almost…read more I ordered 7 items. The onion rings weren't seasoned. They weren't even salted. One of the fried green tomatoes was smaller than my thumbnail. I was genuinely excited to see how they'd incorporate Mediterranean flavors into a burger instead of just turning it into another chicken sandwich. I thought, I'm ready to be impressed. Show me how you're going to bridge a balsamic glaze into a burger & make it work. They didn't. It didn't work. It was trash. Apparently, the secret ingredient in everything I ordered was balsamic glaze. If I'd ordered 100 McDonald's chicken nuggets & put my own balsamic glaze on them, I would've had a better experience. The only thing I ordered that was actually seasoned was the steak fries. I paid an extra $10 for the entrée-sized portion, & those were genuinely tasty. I absolutely would not say they were worth $10, though. Great presentation. Terrible execution.

"Pancakes are really good,Bacon is thick and great. It doesn't take very long"…read more 7yr old approved

We had takeout taco salads and they were great. Shell was crispy, lettuce was fresh, and topping…read morewas plentiful. Great job Four Star Restaurant! You always make food fresh and flavorful.

I see why one of the other locations I rated has a poor ordering system you walk up to a bunch of…read morepeople not in a line waiting on one of the 2 windows to open to ask who is next. Probably the worst ordering system I've ever encountered. In fact some jerk cut in front of me and another person because of this failed system. They don't even have any literature explaining this poor system either. Finally get my order in and take a seat, ordered the triple cheeseburger and fries and a coke. It didn't take long to get and have to say, food was good. The burger seemed a tad smaller than other locations. Food was a more expensive than other locations too, Springfield location is the worst and most expensive though. They don't have indoor seating, fyi. I would return, but would recommend preordering to avoid their poor service.

I absolutely love this spot, I've quite literally travel all around the world and from state to…read morestate. I've enjoyed a few smash burgers but it's just something about this place that always keeps coming back whenever I'm in town. The lemon custard is absolutely my favorite hands downs. The burgers are simple but good, this spot was doing smash burgers before they were ever even a big thing. The staff are always pleasant, I don't think I've ever had a bad interaction. It's just a cute little small town family owned business and you really get that vibe when you're there.

Every thing is delicious, they put pickles with every sandwich, FYI vi idk c none…read morefgegjsjdjdkdkdkdmdngagsbfmkckkdbsvjsndnfkfkdndnfnkeocnjejkzkdknmmmfkgagabbsbdfnfkkxmymgdjjd

Great service. Yummy pastrami. Great to have side options other than fries. Tomato cucumber salad…read morewas pretty tasty though the dressing lacked flavor. Huge drinks and staff asked to refill for us and if we needed anything. Prices are a bit higher but the food is good. The dining area is nice and seats are comfortable but it isn't fancy. I highly recommend this place!

Cinnamon bread 10/10 Garlic bread 10/10…read moreLasagna - yum Torpedo bread- yum :)) My favorite is the cinnamon bread and when it's a little undercooked and soft

Food was good. Homemade bread is worth the visit. Bread itself has a sweetness about it so for us,…read morewe didn't really enjoy the garlic bread. But the cinnamon bread works with that sweetness of the homemade bread. Sandwiches, on that sweet homemade bread, were quite large 16", but not a lot of meat/cheese. The sandwich has no sauce - you'll need to use the packets of mustard or mayo available in the restaurant. Bucket of spaghetti is their thing - meat sauce on the bottom. You almost have to dump it all out into a bowl to mix - the bucket is filled. That's a good thing. We also tried the meatballs-they were on the small side and quite salty. We won't order those meatballs again, but will be probably go back for the bucket of spaghetti and some cinnamon bread.

Your classic no-frills bbq place. It's not fancy bc it's all about the bbq. And I'm 100% ok…read morewith that. Supposedly they sell out daily. I don't know what other issues people had with service but everyone was super nice and helpful. And walked me thru the menu. Got the smoke wings with garlic parm on side. I would vote 7/10. Great flavor withoutsauce but a "little" dry. If we are being picky vs others I've tried. But again, I would 100% get them again. Garlic parm sauce was great to dip them in. The star of the meal? The smoked pastrami 20/10. . Hands down.. amazing. It's an extremely close second to Green Street bbq in Chicago. I got their regular bbq sauce (Carolina red) on the side. It's called Carolina but no vinegar. Which I'm ok with. What great sweat bbq sauce. Totally unique. Would be amazing on chicken or pulled pork. I'm now a huge fan of this place. Can't wait to try rest of menu and Brisket Mac n cheese!

I stop by Carrol Lou's all the time. Food is good and you get a lot. I stopped today to get lunch…read more They were busy with a line waiting to order. I stepped to the back of the line to wait my turn. The young lady taking orders took five people's orders ahead of me. I stepped up to order and she stepped away to start helping the two people fixing the food. Now I was the last one in the line when she stepped away. Why she just did not take my order and then step away I doing not know. I stood there for a long time then gave up and left. I ran in to the owner outside and told him about it. He just blew me off and called me Buddy. The owners have been arrogant in the past for no reason. I am aways nice and respectful. This restaurant's business is good now but treating good customers like this will hurt your business in the long run. I will never eat there again.