I personally had nothing bad to say about the service they provided me at 330 today! I walked in, it looked like they were on break but hopped up right away to take my order. I asked for no tomatoes or cheese on my Turkey Tom and to my request, my sandwich was ready with no tomatoes or cheese less than a minute later. Thank you!! read more

this location is NOT here anymore!!!! I drove too it and i saw a chipotle but it looked abandoned.

By far one of the worst JJ's I've seen in terms of cleanliness and employee engagement. I stopped by towards the end of the day and should have probably taken the overflowing garbage near the entrance as a sign to go somewhere else, but decided to go in anyway. Every employee was taking up space in the lobby enjoying various drinks (soda, coffee, etc..) which would be fine if the place didn't need any attention. The food prep area was not wiped down, wet floor signs were placed strategically near areas absent of any water whatsoever, and the restrooms appeared to be completely neglected altogether. Aside from a dirty toilet (all around), the clogged sink was so full of water that it was impossible to wash my hands and the lack of any napkins would have made that impractical either way. Once I placed my order, one of the employees proceeded to complain to the cashier about how much he hated making the specific items I ordered, so I am sitting here debating if I actually want to risk eating my food or just throw it away instead. This will be the last time for a long while that I stop by here. read more

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Worst customer service I've ever had at Jimmy Johns! 8/16/19 3pm. Won't be returning. read more

Really, as fast as the commercials! I am a fan. I'm a little worried they put crack or something like it in my Guacamole spread but the sandwiches are fantastic and the service is through the roof! My only beef would be that if you don't say something they throw 1/2 a bag of lettuce on your sandwich and they are a little thin on the things like tomatoes and the better things but hey, that's not horrible. I am always amazed at the speed and the hustle of the drivers. Go JJ go!! KT read more

Sandwiches are good, but this location is terrible for Covid safety. Employees consistently wearing masks incorrectly and ineffectively. Customers not required to wear masks. That is the LAST visit for me. read more

Was sending a "THANK YOU" lunch to the guys across the street at the mechanic shop and the new guy took my order. He got the whole order set up and took my card over the phone. I got a thank you note from the guys at the shop for sending lunch their way. I would say, mission accomplished. I never even set foot in their shop and they were able to deliver service upon request and efficiently accept payment. Thanks guys! Hope to stop in soon! read more

Absolutely pathetic. Walk in, I wait. 11am, no response, no hello, no nothing. After a couple minutes a guy walks up and says "what do you need?". I order, he doesn't say a word. I pay with cash. He counts out the change and lays it towards the back of the counter. Doesn't hand it to me, just walks off. I'm like "is this my change", he responds "ya". They make my slim sandwiches on the counter he's been slapping sandwiches on. Bun is wet, mayo on it, I wanted plain slim. Takes 5 minutes, the same cashier then hands my sandwiches to me. No thank you, no enjoy, nothing. I say "your welcome" and he laughs at me. There is no way I will ever be back. This is my third time in, same service, same poor customer care and communication. I'm out! Learn to say thank you, and be polite, it goes a long way! read more

if im honest, I wanted Jersey Mikes but they don't deliver so I orders Jimma Johns and its hitting the spot. everything was made the way I wanted, arrived the way I wanted and was quick asf so 5 stars and thank you read more

Terrible service. Does not listen to customer requests on sandwiches. They took 5 minutes to just put the order up to the workers on the food line. For sure not freaky fast- take their sweet time and will walk away in the middle of making a sandwhich to do something else. read more

They had a meeting at work today, and there was an 'extra' lunch - so they gave it to me. A turkey sub. Really bland. It's all bread. I cut it, and threw half the bread away. Still not a lot of meat. Jersey Mikes is light years ahead. read more

I order #13 - Gourmet Veggie w/hot peppers (xtra $.75) After swallowing 1st bite, something isn't right. Upon inspection (looked exactly like a #13) - notice it is 1 layer of provolone and 1 layer of TURKEY! YUK. FYI - If someone orders a VEGGIE sandwich, there is a 80% chance they DONT EAT MEAT!!! While my blood pressure rises (while turning around 2 blocks from store), my stomach begins to rumble....i feel like i may vomit.... FYI - If your stomach has not digested meat in 15 years, the accidental consumption of meat will feel like a kick in the gut....stomach churning..... I return, state the sandwich is incorrect and get a dumb look from the guy.I drive away (for a 2nd time) and open the sandwich to find NO HOT PEPPERS. ***NOTE**** I literally just had walked out 2 min ago...and the inattentive teen didn't remember to put hot peppers on it! By now, I'm pissed and I've lost my appetite and feel sick. I ask for my money back and politely explain to the 'manager' the situation. I also clue him in that this same JJs did the same thing this summer (they gave me a tuna club instead of veggie gourmet) #14 not #13...... double check your sandwhich before you leave!!! If i had a peanut allergy or another food allergy it would be taken serious, but these guys looked at me like i got "free meat" on my sandwich so why complain . whatever..... I will NEVER go back to this JJs....they have 3 strikes. They're OUT! read more

HORRIBLE SERVICE! Very SLOW delivery time!!! This is the 3rd time within the last two weeks and every delivery has been over 40min wait. "Freaky Fast" is completely false from this location! Even at off times this location has a horrible wait to get your order out. We live 1.2 miles away so to wait 45min is ridiculous! (We would drive but at -10°F it's too cold to leave) As I talked to the manager, she said there is nothing they could do about it. We're just disappointed in their poor service. read more

Stopped in before 8 pm on 2/6/21. Both employees with masks covering their chins, no cheese on any of our sandwiches, and my bread wasn't even completely cooked. read more

Where do I begin? I made an online order for pick up- a good thing I checked the bag before I left in fact this has become routine when ordering from this branch, however this time it was blatent these kids working here dont give a shit. They forgot a drink a bag of chips and one of the drivers assured me I had one of two kickin' ranches in the bag the other he was preparing ...welI it was only the one I went home with the one he gave me after I corrected the staff. This branch has failed enough for me to change up, Jersey Mikes will take my bussiness now. Also the #15 made my wife sick. read more

We have been waiting an hour for our food. Still haven't received it. They are one mile from where we are staying. I called and I was informed it's going to another 15 - 20 minutes. read more

Dear Mr. John's, What the heck is going on over there? I work at the Target Building in Brooklyn Center and every time I order from your location, the order is wrong. For example: I hate tomatoes. My body hates tomatoes. If I eat tomatoes I will vomit violently and then have to go home. Every time I order from you, and I specifically say "No tomatoes", I get tomatoes. Are you trying to make me ill? (and I don't' mean it in the hip hop way) Do you hate me? What did I ever do to you? All I want is a delicious sandwich that won't make me sick. Can you do that for me? Also, I don't like to just cram the sandwich in my face, I am not that kind of girl. I always ask to have my sandwich cut in half so I can take my time to enjoy it, and guess what? It never happens. You know what? I ordered a cookie that I did not get, and my drink I just ordered is diet. Are you trying to tell me something? I happen to be proud of my curves and I make a lot of money on the internet showing them off. I want my order to be freaky fast and correct. Not just freaky. Please tell me how I can have this issue resolved so that I can continue to enjoy your scrumptious eight inches of joy. Thanks! Jason read more

Placed an online order only to get a call 5 minutes later. The guy on the phone fed me some bs about his car not working so they can't deliver food. Okay, fine. I ask for a refund and they state it will take 5 business days. ARE YOU KIDDING ME?! Why are they taking online orders for delivery if they can't deliver the food? I ask to speak to a manager and he is less than apologetic and doesn't care. I then ask for another number to call and he states he doesn't have corporates number. Horrible service. I am understanding of having car trouble but then don't take orders only to call and state you can't do it and it will take 5 days to get my money back! read more

I work at a local business near this Jimmy Johns and we order daily. I was just told my order will take 45 minutes and if I don't like it I can just cancel and not order from there anymore. This came from the manager. On top of this I have NEVER received our entire order. It's too bad because I love there sandwiches. read more

The last couple times I have ordered from this jimmy johns to be delivered to me, it has taken 45 minutes each time to arrive. I typically would be fine if JJ didn't have a freaky fast reputation. Both times my sandwiches came incorrect with stuff I added or removed read more

No stars would be better than one. If you want your order to be wrong and delivered an hour and a half later, then this is your place! We are about 2 minutes away from this location and this is the second time our order has been wrong and took over an hour and a half to receive the entire order. Terrible. When you call for details on your order, they have no idea where the driver is or when he will arrive with your food. How is that even possible - everyone has a cell phone. Do not order from here. read more

Awesome shop! Sandwiches are made well and quick and the staff was very social and funny while still getting their job done. No complaints at all read more