Great shop, best at what they do, short wait times, appointments easy to book, repairs done right…read more Prices are great.

These people are nice and seem to know what they are doing. However they convinced me I needed…read moreservices that my car did not need and overcharged for the amount of work they actually did.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

I got into a very frustrating accident. I couldn't open the driver's side of my door. They…read moresqueezed me in to get a replacement door. Then, a few months later, they made the car look pretty again. When I climbed in, the car was detailed to a shining finish, and in the cup holder was a diamond ring I thought I had lost. Thorough and honest!!!! They kept me informed through the whole process. I am a big fan of Bouchard and Sons!!!

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

The people were very friendly and even offered a loaner vehicle. The work they did seems to have…read morebeen done well. The reason for the 3 star review is the HIGH cost of services. I was quoted $600 for a repair. I brought my car to another dealership for the SAME work and was charged $167 for the repair job AND an inspection. It's hard for me to comprehend an ethical way that this service could cost so much more at Girlington than at other garages. if you go here I HIGHLY recommend doing your research and asking other garages for estimates.

Just wanted the front brake pads looked at. Dropped the car off, was quoted $140 for an oil change…read more(?????) and did not hear anything until I called later that afternoon, and was informed that they only provide free inspections with service. When I inquired about an inspection I was quoted $170. I went to Girlington Garage initially because I've been ripped off for services before, but even I know how much an oil change and an inspection should cost. Unreal.

Great service, literally, reasonable prices, they go out of their way to find cost-effective…read moresolutions to problems faced by ooder cars. Have never in my 67 adult years have I encountered a finer shop.

Very accommodating and reasonable Been there before, and…read morehad great experience . Like to give business to small/local business and this proves again to me why that is usually best.

I had unexpected nail in one tire night before 1000 mile road trip at 4:45pm. Hearing this, the…read morestaff stayed to investigate issue and subsequently replace all 4 tires (which was needed anyhow). They stayed after normal hours to ensure my safety on the trip and were pleasant, professional and thorough. I'd stopped at 2 other places before this shop and they weren't concerned about my plight or the need to address it. Happy to give this sale to a store who has integrity!

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

Great service, knowledgeable and pleasant folks to work with. Always leave happy with the job.read more

I've known Mike for over 20 year's. When I heard he started his own business. I knew he was the…read moreperson I could trust to take care of my vehicles. I own a 2007 Toyota Tacoma, with 141,500 miles on it. I drove it over to Mike. And in 2 days, it was was running and operating like the day I drove it out of the dealership! Great service, reasonable rates, honest folks!

Roger was awesome!!!! Thanks!!! Justin was great too 10/10 service all around. Thanks for a great…read moreoil change.

Called on a Saturday in desperate need of four new tires mounted and, balanced as my current tires…read morewere showing the wires. Although they were busy and booked for the day, they got me in within the hour, and did it cheaper than anybody else quoted in the surrounding area. When I arrived, all the bays were full and they still managed to get it done right out in the yard.Very friendly and professional, but most importantly, extremely knowledgeable. They made sure to tell me everything that they found that was not good, but did not try to upsell me at all. They also contacted VIP tires although they were booking out for weeks they were able to get them to get us in the very next day for an alignment. we will definitely be going back for future services. 10 out of 10 recommend

I've been to this place twice in my time in Vermont and I recommend them…read more The place is clean, the staff is personable and thorough. Two thumbs up.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.