We were initially extremely impressed with our new construction home we bought in April of 2022. However, after we had a few items that need to be taken care of: Electrical outlets not working, some touch up paint needs, missing hardware in the kitchen and master bathroom, and poor Sheetrock patch jobs that we spoke and emailed with Sandy about, things went downhill. After multiple emails stating the items would get taken care of and dropping off the hardware handles so they could be matched (at their office and we're never returned or fixed) all communication was cut off. Now, there is an issue with the septic and warranty will cover the issue until 09/10 we're being told that it is our problem since we installed the septic system (we did not, it was installed prior to us buying the home). After multiple calls, we were now told today that they left one message (not spoke with) the septic company and that was it. It's our problem. When we asked the name of this company who we apparently needed to now contact ourselves they couldn't even tell us who it was we needed to reach out to. Very poor customer service and wouldn't recommend to anyone. read more