Quick and honest service!…read more I sent a message on Yelp requesting a quote for an oil change. They responded very quickly, priced fairly, and even provided time slots they had open, so I headed to the shop that same Saturday. When I arrived, they quickly directed me to pull in to start the service. It seems like I had just sat down when they called me back out to show me the the underside of the van. They wanted to know where I'd done the prior oil changes since whoever did them had stripped the tread on the pan from tightening the bolt too tight. I could clearly see that what they were saying was true and the pan had no tread and had been leaking oil this whole time. There really would be no way to do the oil change without also changing the pan. I asked how much that replacement would cost, and told them to go ahead complete the repair along with the oil change. This is my mom's mini van that I was going to drive back down to LA, so definitely wanted to ensure I was safe. I was told it would take 2-3 hours, but was quickly out in about 1.5. They even provided a discount when I paid since the repair was unexpected and fast, which I really appreciate. They pointed out some other concerns, but did not force any repairs on me, which I am grateful for. Will definitely be coming back for any future oil changes and repairs.

Friendly, helpful staff, and the quote I received for needed car services was literally 1/2 the…read moreprice of one other quote. They went above and beyond, and I will definitely be using them again in the future! Thank you!!!

I was so impressed with my service. I have already referred 3 people to them. They keep you…read moreinformed every step of the way. You not only get verbal text BUT you also get pictures of what they are inspecting. No surprises or made up necessities. I will go back for any auto needs.

Received quality service for radiator/thermostat replacement for my 2014 infinity qx70 recently and…read morewas very happy with the work done! Prices were much more reasonable in comparison to dealership. I was informed of the costs prior to any work being done. This is my second time trusting stress free auto with my car. They did a wonderful job on my break repair service last year. I was kept updated and informed of their work progress. I would encourage them to continue with the updated communication to customers as it does help ease your mind. I would recommend this business.

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

I called on a Friday because my wife's car A/C wasn't cooling properly, and they were able to get…read moreus in first thing Saturday morning. I dropped the car off at 9:00 AM, and by 11:00 AM they had already diagnosed and fixed the issue. The problem turned out to be an overcharged A/C system, and they corrected it by removing some refrigerant. Their pricing was very fair, the shop operates efficiently, and the entire process was quick and hassle-free. They seem to genuinely care about their work and their customers. I highly recommend them and will definitely return in the future!

James is the best. He cares…read more They all do. I have never been to a better business with great service and big hearts!!!!! So grateful

I've had nothing but great experiences with Fair Auto Repair and Tire. The team is always helpful,…read morefriendly, and honest. They've taken care of all my tire needs, from replacements to rotations, and everything is done quickly and professionally. They've also done my oil changes and even replaced my lower control arm, and the work was done right the first time. What really stands out is how much they care about their customers. They take the time to explain things, don't try to upsell, and make sure you feel comfortable and taken care of. The pricing is great, and the service is reliable every time. I highly recommend them if you're looking for quality work and great value!

Service continues to impress. Always so friendly and I have sent a friend in for work and they…read morefound great value in coming here as well. Nice to have a shop I can recommend to friends and family.

I had called Phill for a pre-purchase inspection of a used car i'm buying. He's punctual, honest &…read morea very good worker. I highly reccommend him to everyone. It's sooo worth the money. Thank you so much again Phill for today!

Great service.. troubleshooted the issue and provided a great price and service. Highly recommendread more

I made an appointment a few days ago to get a battery replacement and new engine air filter…read more Green flag#1-The first price quoted was $410. I then received a message from Ramon that he was able to apply some discounts and it went down to $353.65. Green flag#2- I ended up having a family member replace my battery, so I messaged Ramon to cancel my appointment. He reminded me of the engine air filter that I needed replacing-I totally forgot about it! So I kept my appointment. Green flag#3- When I arrived, I was greeted by Ramon. What I thought would take at least 30-45min (they were busy) he went out himself and replaced the filter in less than 5min! Not only that he did it free of charge!! God bless him. I will be taking my vehicle here going forward. I highly recommend you do the same. Great communication, fast service, and amazing mechanics!

I have been taking my car here for years. They are honest, reliable, and I haven't had any problems…read morewith their repairs. Their location is very convenient for me as I live in the area. Ramon always provides top level customer service and knows my car and which repairs are needed. The rest of the staff is friendly as well.

I could not have asked or received better service then I did... Peter is a great mechanic…read more Excellent service and incredible value. Will do business again and again. Regards, Loretta K.

Peter took me in right away and diagnosed what my problem was and helped me pin point my problem…read morenarrowing my problem down to one thing on my Mercedes(Turbo for the M264 Engine). Printed me out a quote and reassured me to call him if I need anything or have any questions. Looking forward to seeing my car back on the road as a daily again. Lobby was very cool and comfortable and his service men at the shop were incredibly polite. Would definitely recommend his hospitality to anyone.

Quick to respond and thoughtful about finding inexpensive solutions. Very kind and helpful.read more

Ray was exceptionally thorough and professional when he did our pre-inspection for a vehicle. He…read moresent pictures, videos, and then even took a phone call from me to follow up with questions that I had afterwards. I would definitely recommend to others.

Phillip Tran is an exceptional Service Advisor! He made my experience memorable at this AAA…read morelocation and the extra information he provided me was extremely valuable. Thank you for your service and professionalism

I recently had a fantastic experience with an AAA repair shop in Arden, and I feel compelled to…read moreshare my thoughts. From the moment I arrived, the staff was incredibly welcoming and helpful, making me feel at ease during a stressful time after my vehicle was involved in an accident. One of the standout features of this shop is their exceptional customer service. Everyone I interacted with was not only friendly but also genuinely concerned about my situation. They took the time to explain the process and reassured me that my vehicle would be well taken care of while it's stored there. What truly sets this shop apart is their commitment to handling all the billing directly with my insurance company. This has been a huge relief for me, as it means I don't have to worry about the financial aspects while my claim is being processed. Their seamless communication with the insurance company eases my mind and allows me to focus on other important matters. Overall, I am extremely grateful for the service I received. If you're in need of a reliable and supportive repair shop, I highly recommend this AAA location in Arden. They will take care of you and your vehicle with professionalism and kindness.