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Jilly's Car Wash

2.6 (28 reviews)
Closed • 7:00 am - 8:00 pm
Updated 1 month ago

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10 minutes

Response rate

50%

Services - Jilly's Car Wash

Car wash

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Dirty car

Paid for the most expensive car wash here and was left with a dirty car still. Waste of money and management does not care. Photos are AFTER the car wash

leftover sticker gunk... still need to spend I don't know how long to get rid of this.
Viv P.

If you drive a lot through dirt, and need to wash your car every other day or something, their "unlimited" selection might be worth it. But if you only need a wash one a week, or less often, their unlimited package is quite costly. It used to be worth it when they first opened, but they have since upped the price and cut down on services and I don't feel that they offer anything better than a car wash from Kwik Trip of Pitstop on Silver Spring. Considering their price and claims, it should be much better, but it it really isn't much different than a Kiwi Trip and Pitstop, other than that it offers self vacuuming and towels... but while they were ready available when they first opened, I have to look very hard to get a fresh supply of dry towels now. I've also had to move the car to get a working vacuum twice. On another occasion I had to use the other vacuum (there are 2 right next to each other so that two cars can be served on either side. Thankfully there was no other car next to me). It's really awkward and difficult to try to find help, because I don't know where they are. The office is clear on the other side of the self vacuuming area, near the entrance. So even if I want to ask for fresh towels or let them know that the vacuum machine is not working properly, I just give up rather than try to find someone to get help. Now some griping about their sticker. Even though they supposedly have a "sophisticated camera" that "reads your license plate and vehicle make to identify your vehicle", they will attach a sticker on the inside of your car. They won't let you stick it on yourself and will insist on coming inside your car to do it themselves (which is fine now... but I used to be very careful during the pandemic and the employee who did it was not masked and super annoying). They will put that sticker on your car like it's supposed to stay there for the lifetime of your vehicle or something. Taking it off was a horrendous experience. I think they use horrible sticky stickers that have premade cuts on them so you can't readily take them off, or to stick it to you for discontinuing their service? When you like your car nice and clean and free of sticker clutter, this is very, very frustrating. It took me a good 30 minutes to take the sticker off because it was made to peel off into little pieces (omg, what are they afraid of?? They said they have a camera to identify your vehicle!!), and it still left all that sticky gunk on my windshield. I still have to get my goo gone and try to peel off all the gunk.

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7 months ago

Business owner information

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Kari R.

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1 year ago

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10 months ago

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Kari R.

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1 year ago

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Kari R.

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3 years ago

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5 years ago

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1 year ago

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Kari R.

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1 year ago

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1 year ago

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1 year ago

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5 years ago

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2 years ago

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Kari R.

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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Kari R.

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3 years ago

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3 years ago

The the car wash would recommend this place for anyone that needs to polish their cars

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

A tad pricey but cleans your car hood and the team of youngsters working are always nice!

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5 years ago

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4 years ago

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4 years ago

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