Planned to pick up a wedding gift from Bed Bath and Beyond however most of the gifts on the…read moreregistry were not available even though the registry said they were ( they only showed available because they were display models) the first person to help, disappeared never to be seen again, thankfully a lady named Andi showed up to save the day finding options on the registry that were available and even wrapped the gift for me ( she deserves five stars and is a great asset to the store!!!) all in all I did not get what I went there for but I did find something thanks to one staff member

About a year ago I purchased a vanity and matching tower because it was a great price…read more Unfortunately due to unexpected circumstances it didn't get installed for a few months. Once it was installed the top door of the tower was warped so I contacted the manager Tan and explained my situation. He went over and above to fix the problem. It took much longer than anticipated to finally get it replaced but it was through no fault of his, he was determined to have a satisfi customer. It was the best customer service I've ever experienced. I would definitely recommend bath depot London. Hayley Pickett

terrible experience. Twice they ordered the WRONG TILE, which necessitated extra trips to the store…read more(on the OTHER side of the city). when they finally had the right tile, it was a very different shade than the sample they had in the store, but they refused to refund or exchange. I'll find another tile store to deal with. Avoid at all costs

From the owner: Unleash Your Creativity with Our Wide Range of Tiles, Hardwoods, and Vinyl Floors! Explore our…read morevast collection of over 1000 porcelain and ceramic tiles, perfect for every style and space. Discover high-quality quartz countertops, elegant mosaics, durable laminates, and versatile trims. Our selection also includes premium cements, grout, and all the tools and accessories you need to complete your project with perfection. Don't miss our exquisite vinyl floors, known for their durability and easy maintenance, available in a variety of designs that mimic natural wood and stone. Plus, our stunning hardwood floors bring warmth and elegance to any room, offering both classic and contemporary finishes. Transform your home with our stunning array of products and elevate your interior design to the next level!

Sales staff and installers do not seem to communicate at all. I was assured during the sale that…read moreall would be taken care of. When the day came to install my new granite kitchen countertops, extra cutting was required on site...so much for digital measuring. In the end, after spending 9 grand, I was left with my stove sitting out in the middle of my kitchen and told it was my problem!

From the owner: The Top Shop fabricates an extensive line of premium quality countertops and millwork for customers…read moreall over North America. Our granite, quartz, laminate, and solid surface products are subject to rigorous quality controls and must receive a Gold Seal of approval before leaving our plant, ensuring a top quality product for all customers. For granite and quartz products, we invite you into our showroom, or feel free to visit one of our many authorized dealers. Please note that we are wholesale only with our wood products. We cannot sell laminate and wood products direct to the consumer. You can purchase our laminate and wood products from other wholesalers such as big box stores and many other kitchen and bath dealers all around Southwestern Ontario. Feel free to contact one of our many authorized dealers.

love the quality of their Swiss dot sheets have been buying them for over a decade now. have made…read moremany purchases of dishes and silverware and it's all lovely. the service is wonderful

Bought some placemats to go with our outdoor furniture in July 2014…read more Somehow it clashed and we were meant to return it. Time got the better of us and as we live in North London,it took a while to get back to the store. Finally we made it there in Oct 2014 and even though their return policy is only 30 days,they were gracious enough to give us a credit note. And they had a warehouse sale on so we got amazing value for our money! Thanks again Linen Chest London!

Learned my lesson when buying Quartz Counter tops... Do not buy from Progressive Countertops!!!…read more What a terrible experience with Progressive Countertops! They advertise Great Customer Service but when they mess up your counter tops they don't have a care in the world! I wanted a certain size, they made my countertops shorter than I requested. Measure twice - cut once! Did they ever learn this concept?

Please be warned and stay far away from this store. Just google and you'll find multiple similar…read morestories online (also LBG Bath in Stouffville). Stephen comes across knowledgeable and helpful at first but is full of promises he never delivers on and is a pathological liar and scammer. We tried to order a shower door and he had excuse after excuse of why it never came when promised. When we asked for our money back, he said he issued a refund, but not surprisingly, it never came. Please save yourself the trouble and do not do business with this store or be prepared for a similar experience.

The products are above average but the customer service is that of a 1970s communist country, rude…read moreand self righteous. These are $1000 vanities and you are being treated like the owner is doing you a favour dealing with you. Offers delivery then doesn't show up when he is suppose to. Brings half the order claiming he had no more room in truck for the rest and you should get the rest next week. I can not believe we paid that much money to someone who does not deserve clients. Find a different shop, there are plenty.

Good , every thing was amazing, good staff I had an amazing experience I also met the manager and…read morehe gave me a freebies

We were looking for some unique board games and toys. This store has it all - a large selection of…read moreunique items sure to enthrall just about any customer. We purchased a couple of games from Japan, and some cute toys -things that you cannot easily find at your local big box store. Service was so friendly and the vibes were great at this store.