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    Jiles Cleaning & Maintenance Services

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Jiles Cleaning & Maintenance Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    1 More Service

    Window cleaning

    Jiles Cleaning & Maintenance Services Photos

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    2 years ago

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    LeeAnn C.

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    7 years ago

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    Pain In The Glass Window Cleaning

    Pain In The Glass Window Cleaning

    (2 reviews)

    Midtown

    We bought a building with some very old windows that had not been cleaned in a few years. We hired…read moreChad and Pain in the Glass. They did a remarkable job with the inside and outside windows. Chad came back a couple days later to touch up some very stubborn spots on his own. No extra charge. Bringing them back in the Spring.

    Be careful who you choose to clean your windows!!! We used "Pain in the Glass" based on their…read moregreat reviews and this is what happened to one of our main windows, many others were damaged as well. When we noticed the damage, we sent the photo to Chad, the owner, who quickly accused us of lying to get new windows and proceeded to tell us his insurance had lapsed, a clear misrepresentation as his quote stated he was fully insured. Chad then sent a friend out in the window biz to look at the windows in question who also accused us of misrepresentation. We then proceeded to get numerous experts advice for quotes to replace and all agreed the damage looks as though it was a bad squeegee, razor or poor technique since Chads only equipment was a can of Sprayway and a Squeegee. From everything we read after the fact, most professional window cleaners wet the windows prior to cleaning so they won't be scraping micro dust particles around the window. another possibility for the damage. My husband and I are very pro-small business, the reason we chose this company but we have contacted Chad 8-10 times since this incident to make this right and and at least pay our deductible of $3800.00. At one point Chad said he would pay for the largest window in the pictures on this review and now it's crickets. We recently found out that whatever insurance Chad managed to get in the meantime has denied our claim. My husband and I understand mistakes happen, thus the reason for choosing a company who states they are insured but to have the owner accuse you of lying, admit they were uninsured at that time, and now have your claim denied, be aware or you could end up in our situation with out of pocket expenses and headaches in the window replacement process in a world where everything is on back order, not to mention paying thousands to cover your deductible. Note to consumers; always, always, confirm insurance coverage before using any company that works on your home and check their process especially when it comes to window cleaning, a mistake we will not make again ! Sent from my iPhone

    Jiles Cleaning & Maintenance Services - officecleaning - Updated May 2026

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