This business has big problems. I brought my truck in for a "quick oil change." Nothing quick about…read moreit as the staff was in no particular hurry. The constant attempts to upsell unnecessary filters, fluids, and washer blades was obnoxious. If you didn't know what was going on, you could easily was away with a $300 bill for stuff you didn't need. The oil change itself was slow and of questionable quality. When done, the attendant gave me a 'next oil change' sticker that said I needed one in 3000 miles...which is absurd. When I called out the discrepancy, the attendant claimed Valvoline recommends every 3000 miles. When I showed him the Valvoline website that said my new oil was good for at least 7500 miles (vehicle manufacturers recommend 5000 miles), he just shrugged his shoulders and walked away. This is either incompetence and apathy or a business sanctioned scam to get customers returning unnecessarily. Could be either. Needless to say, steer clear of this business.

The team here is awesome, I am very happy to bring my car here... Austin is always super friendly,…read morecourteous and very professional and has taken great care of me... The dude has excellent customer service skills... That's so hard to find these days, you might want to hang on to him! I always recommend you folks to others, even brought my GF's car here before... I used to use Valvoline up north in the DMV area for decades... I was happy to find one here... Keep up the good work!

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

I needed the car to be inspected. They had the car for an hour. They do ask permission to fix…read morethings if needed. They do recommend service if something needs repairs or replacement. I feel their service might be on the high side. I took it somewhere else to have brake pads to be replaced. The inspection was great.

I had diagnostics done on my vehicle 4 years ago. Ac compressor failing…read more With that information, I called Christian brothers automotive, requested a temporary ac recharge and said I do not want a compressor replacement, the desk representative asked me to come in, said he could get the recharge done and additionally give me a quote for my own knowledge since it's been 4 years. I get there, price is still $1400 for a compressor, $2500 for complete replacement as expected. I decline the work and ask to continue with the recharge, he then tells me No, and the reasoning behind is it falls under a OSHA violation. You need to tell me this information before I waste time coming to your shop hoping I'll purchase a $1500-2500 repair instead of wasting my time. I understand business but that is wrong.

Two different vehicles. Two separate visits. Same issue -- skid plate not properly secured after an…read moreoil change. Both times the plate came loose while driving. That is a major safety hazard. This should not happen once, let alone twice. I strongly encourage management to retrain technicians and implement a final inspection process.

What an absolute sh*t show nightmare of an experience. "10 minute drive through oil change" my a$$…read more Pulled in at 4:30 on a Friday, did not leave til almost 6:30. The employees couldn't stop staring outside and the cars lining up, b*tching about it. Gentlemen - focus on the car in front of you, knock them out one at a time, there's nothing you can do about getting more business, god forbid. Must be SOoOoOoOo terrible to have a steady flow of customers. The long wait, while listening to the people at the bus stop screaming and fighting on the corner, was not the worst part, no. After all that, they straight up lied on my receipt stating they topped off all fluids. And I know this because I had a "no washer fluid" light on for months before going here. I turn my car on at the end of the experience, and I still have the "no washer fluid" on. So I press the button and no shock, there is no wiper fluid coming out. Shocker. So I tell the guy and he says pop the hood and fills it up. This leaves me with a hard time believing they filled the other fluids. They were so concerned with selling additional services, they didn't even do the one I paid over $100 for correctly. Why would I ever want to add more from you? Also - train your employees! They should not be watching YouTube videos on their phones while working on my car cause they don't know how. Extremely unprofessional, horrible, terrible experience. Never going back and warning everyone to stay away.

As I was calling around to find a place that offered same-day car inspections, I was pleasantly…read moresurprised that 17th Street Automotive offered scheduled appointments for inspections with same-day service. Normally with car inspections, I have to drop my car off at an auto-body shop and pick it up the next day due to the "first come, first serve" policy but I didn't have that option so I booked an appointment with 17th Street Automotive for the same day. As soon as I walked into the office, I was happily greeted by Kristen and another worker. They both were extremely pleasant and personable. I was quoted a service time of about an hour and a half and was offered beverages while I wait, which was a very nice gesture. My state inspection was completed after an hour and a half, just as they quoted me. Kristen was very informative with the things they found during the inspection and with how amazing their customer service was, I would definitely return to get my car serviced with them. I was given a free car freshener once the service was complete and told them I would tell everyone I knew about the exceptional experience I had with their business. If you are looking for same-day inspections or in need of any car services, I highly recommend checking out 17th Street Automotive.

Completely unacceptable, frustrating experience…read more I paid $1,338 for front brakes and calipers, and within six months I was still having braking issues. When I returned, they replaced only one front rotor under warranty. After a third visit for the same braking noise/vibration, I was told the problem was my rear brakes, even though those had been replaced only three months earlier at another shop. I then went to three independent shops, and all confirmed the real issue was a warped front rotor (the one not replaced the second time I brought it in). This should've been fixed the second or third time I brought it in. Instead they shifted blame to another shop, in which their work was confirmed to be fine. And for the price I paid, I shouldn't have had to bring it in multiple times for the same issue. Still after three visits and over $1,300 spent, my issue was still not properly fixed. The only good thing about this experience was that it was under warranty, and another shop was able to fix my brakes properly. I would strongly recommend getting a second opinion before trusting this shop, and if possible save your time and go elsewhere.

I always have the best experience at this Valvoline location. I arrived on a Saturday around 2:30pm…read moreand there was one vehicle in the station ahead of me. Since it was taking a little longer than expected to complete their service, they asked if I could move to the other lane so they can service my car. Once I was in the lane, I was pleasantly greeted and asked a few questions regarding my mileage, oil preference, etc. Just FYI, Valvoline always has coupon codes for synthetic or conventional oil changes. Who doesn't like saving a little money lol! They also perform a maintenance check on your car as well, which is nice. In less than 20 minutes, my oil was changed and everything was complete. One of them even helped me reset my service light in my car, which I really appreciated. The staff are always extremely pleasant and friendly! I will definitely be returning for my next oil change!

Long time customer with valvoline. First time coming to this location and I will continue to say,…read morethey go above and beyond for your car needs. They only have two slots and instead of making me wait, they brought out their cart and got it done. Also the tech assisted me was respectful and he did his job even with an injured armhighly recommend.

Amazing Customer Service Stephen was great came from out of town had a couple of issues with tires…read more They got me in really fast got me out really fast worth it. They have a special on the tires. Thanks Alex

Quoted my fiancé a crazy amount of money. My fiancé said can I call you about it in the morning,…read moreI'm not sure. Called back in the morning and they did half of the work that he didn't even agree too. Then they claimed he said he agreed to it, and refused to do anything when my fiancé did not agree to the price or the service at all.

I had an oil change done in February, the technicians didn't reinstall my drain plug and I had to…read morehave my car towed a few weeks later because all of the oil drained out of my car. Could've totaled my car!! I will never go back. The drain plug was literally left on the under shield of my car.

Arrived today at 4:15pm, they were already cleaning up. Stated they already closing up but don't…read moreclose for another 45 mins. Then stated they only take cash. Awful place.

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

Friendly service with great communication. Job was explained thoroughly and completed perfectly…read more Will come back for sure!