Junior and his crew are top notch mechanics. They love what they do and it shows in the quality of…read moretheir work and the honest, friendly customer service that seems to come so naturally to them. I live in LA and got a new set of tires from them on my way through Santa Barbara. They did such a good job and because junior (the owner) was so cool - I drove back to Santa Barbara the next time I needed a tune up. Well worth the drive. No one likes spending money getting work done on their car, but if you have to, you might as well give it to an independent business that does better, more timely, more affordable work than its corporate-chain competition.

Had my scrape plate fixed here - junior was very responsive and whole process was very quickread more

Big Brand Tire on Milpas absolutely came through for me! I needed the brakes repaired on my work…read morevan, an oil change, and an alignment check. They checked the alignment for free, completed everything else, and had me back on the road in only two hours. I own Bling Em Rim Repair, a San Diego-based mobile wheel-repair business. I've been repairing rims and wheels for 20 years, and I also provide mobile wheel repair in Santa Barbara when I come up on weekends to visit my family. My van is my livelihood--I need it running safely and reliably so I can keep serving my customers. After working with automotive shops for two decades, I can honestly say these guys are among the friendliest, most responsive, and quickest I've dealt with. Great communication, excellent service, and they move with the quickness! If you need brake repair, an oil change, tires, alignment service, or other automotive work in Santa Barbara, check out Big Brand Tire on Milpas. They got my mobile wheel-repair van handled and back to earning. They've earned every one of these five stars!

I had an unbelievable experience at the North Milpas location. I had a sudden flat tire, needing to…read moreget to a meeting in Glendale, CA that morning. I called and spoke to Delip who was professional and quick to get me in so I can head back down south. They greeted me with a smile, did a quick inspection of the car, and was able to be on my way in 30-min! Definitley getting the rest of my tires replaced here. Highly recommend this place if you want fast, good pricing, and good quality service on your car

We were coming from SoCal, when we realized we had a leak. We feel very blessed to have stumbled…read moreacross SB Tire and Service. Our issue was critical. We arrived at about 4:30pm (shop closes at 5pm). They advised we needed a new radiator. They scheduled us for first am the next morning. They patched us up so we could drive to a nearby hotel (walking distance). They made recommendations for hotels and restaurants. We were able to drop the vehicle off first thing in the morning. We walked back to the hotel until check out. There was a dog park about 3-4 blocks from the shop... and a starbucks. They had us back on the road that afternoon. While it's quite easy to get frustrated because of the unexpected cost of a repair and a hotel, they were great. The crew kept us updated on the timeline. Their fee's are in-line with what shops charge. They did not price gouge. When you are at the mercy of car repairs it is a fear. The team at SB T/S were professional and worked hard to get us back on the road. We are grateful.

From out of town and got gas and my tire cap wouldn't close. We tried looking it up online and it…read morewasn't working so we came in here. Wayne and Omar were so nice and helpful! They were able to fix it in less than 5 minutes!!

Jose is literally the best! I'm super intimidated by car places and mechanics stuff so when my tire…read morekept getting constantly low on pressure and I kept going there to fill it up Jose was extremely kind and suggested they check it for me to see what's up! I left and said another time! And today I went back bc sure enough my tire was getting flat again and he remembered me and my situation and immediately suggested that they check it out right there bc they had just opened. They checked it and patched it up without me making an appointment and at no cost! THANK YOU JOSE YOU ARE THE BEST!

Best place for new tires, can't lie. My new tires are looking fresher than ever :D…read more Plus, customer service here is nice and service is fast!

Got high quality Michelin tires for my 718S Porsche at an excellent value at my scheduled time…read morewhile I waited. Very satisfied customer.

The best service. I had a flat tire that I needed to have…read morereplaced, but unfortunately it was on Memorial Day. Luckily American Tire Depot was open. I came in with my daughter, but her wheelchair took up the entire trunk, so I did not put my old tire with the rim in the car. Obviously, that rim was essential. Seeing that this was already a difficult situation for my daughter to have to wait through, Peter offered to pick up the old tire from across town. They replaced my tire, aligned my wheels and provided me with service that was above and beyond to such a degree,that I still can't quite process it. Just so much grace and kindness. I will definitely be going back there for my next set of tires.

I bought my tires off of Tire Rack and had them shipped to Ian's…read more The made having them mounted and balanced easy. I set-up an appointment, showed a little early, and by my appointment time the car was on the rack and the tires were mounted, balanced and back on my Outback in no time. They noticed my brake pads were close to needing a replacement and pointed that out to me. I had already set that up and was just waiting on new pads, but it showed that they're on the ball and observant, which I appreciate. They weren't pushy about it, I'm sure they would have given me a great price for the work, but I already had it set-up with my mechanic. Tires and brakes are important, it's where the rubber literally meets the road, and stopping your car is more important than making it go! I appreciated them looking out for my safety. I guess that's one of the reasons they've been around so long. Highly recommend. You can feel confident taking your vehicle here for service.

Great service, friendly staff. Went for new tires as well as oil change . It was nice to not feel…read morelike I was in a timeshare presentation where you get pressured to buy services don't need . Fast as well !

Figueroa Automotive Got me in n out for my free brake inspection . Look for Hector he was…read moreinformative and made this experience one of kind .A genuine person helping his customers.

Great work at a reasonable price. I made the appointment the day before. Hector seemed a bit gruff…read moreand bothered at first, but warmed up to become a very knowledgeable and kind Service Advisor. As promised, my wife's 4Runner was aligned correctly within 1 hour. I waited comfortably with free Wi-Fi. Our experience was so confident and well done, I will have my son's vintage Chevy Truck towed in, hoping it's not an extensive project. Highly recommend Stay tuned for an update on the old truck.

I don't know who I spoke to on the phone on 09/07/26 but they managed to squeeze me in on Labor Day…read moreeven after I told them I would be arriving near there closing time. I live a few hours away and no other shop would squeeze me in. Thank you big brand tires for the amazing customer service. Even on the holidays!

We're from out of town and came to visit when we had a tire blowout on the freeway. After getting…read moretowed off the freeway, we were trying to find any tire shop before they all closed for the night. Thankfully, these gentlemen were able to help us out. The customer service and friendliness were unbelievable. I'm sure they had a long day, but they still took the time to help us right away. Huge shoutout to the gentleman who fixed all our tires for a reasonable price all new tires I didn't get his name, but he was a huge help and we truly appreciate everything they did for us. Highly recommend this place!

It was easy to make an appointment and get the tires I needed at a reasonable price. The person…read morehelping me was courteous and professional. The service was great. The only recommendation I have is it would have been nice to have a clean bench to sit on while waiting. The one table/bench that is in the parking lot is falling apart.

6/5. Yes, that good!…read more Yellow tire warning on. Great. Flat tire. Put some air into it, and I heard air hissing out of the tire. Not a good thing for a drive back to LA. Thankfully B2T was open this Sunday, so we headed there. Sam is the Store Manager, and he runs a tight ship. He is professional, polite, and knowledgeable. His 26 years in the industry helps. We discussed if the tire could leave with a patch-plug, safe driving speed, and more. His crew was good! Found the culprit - screw. Tire off, patched, back on the rim, and back on the car. The tech was good! Glad to see younger guys putting in hard work. Before we left, Sam explained their company's affiliations and found a place near my home. New tire ordered, so I can have peace of mind.

It was FABULOUS that it was open on Sunday! I work far from Firestone, and I really need my car to…read morefunction and get me to work. Thank you, SB Firestone Complete, for being available on a Sunday. Also, thank you for your pleasant assistance & explanation of my repairs. Reasonably priced!

I had an appointment for a full synthetic oil change. They took over 2 hours and charged just over…read more$100. Frankly, I expected a discount after how long it had taken, but they didn't even acknowledge let alone apologize for the inconvenience. When I asked I was told that the technician scheduled to work on my car just didn't show up to work that day. While I did have a morning appointment, it was by no means the first of the mornin, so I would have thought they would have time to prepare an alternative course of action or even just call me and let me know before I showed up. Also, the price transparency of services on their website leaves something to be desired, and they always have some version of the same coupons/discounts, which to me means that they're not discounting anything at all. Only reason I'm putting 2 stars instead of 1 is because there didn't appear to be anything wrong with the service once it was complete, but personally, I'm taking my business elsewhere. Somewhere that respects my time.