I usually don't leave 5 stars for any business but this shop definately deserves one. Kelly was a…read morepleasure to deal with, the service was quick and I plan to go back again with my other car. Glad to have a solid auto service shop in the neighbourhood. Its also nice there is a Tim Hortons in the same plaza and a small mall across the street for when your waiting for your car to be done.

These people are great! We were on a 17 day road trip when we had problems in Niagara Falls. They…read moresqueezed us in, did diagnostics and we were able to get back on the road. Great communication, super nice, and very reasonable. Wish they were where we live!

One of the things a mom worries about is when hubby can't go with their daughter when she has the…read morecheck brakes light is will the mechanic tell the truth.... Today was that day... I am beyond thrilled to say that the mechanics did not take advantage of her. They told her that what was needed was considerably less than expected, charged her an extremely low price to diagnose the issue! We now have our new mechanic!!

I called this company, Military Road in Niagara Falls, to see if they specialized in Electronic…read moreThrottle Control (ETC) warning issues where brand new battery is being drained from somewhere. The guy name is John. He wouldn't confirm if they specialize in electronic issues & asked me to bring it to the shop to look at it. I stated, I don't want to pay towing fees to have them look at it then be charged for diagnosed and state they can't do it, then pay for towing again to another mechanic. John abruptly responded "Well, I pass on this one" then hung up on me. I was not thrilled with the customer service.

amazing and quick service!! Found out the problem on my car and fixed all at the same appointmentread more

Highly recommend Auto Tune. We broke down while visiting Niagara Falls and got towed to Auto Tune…read more They were able to fix the car and get us back on the road very quickly. Great customer service and very honest service. Thank you very much!

From the owner: Hockton's Auto Tune is Niagara Falls source for quality auto repair and first class service…read more Family owned and operated for over 25 years. We are CAA approved repair facility.

I called to confirm the price for a simple oil change. I gave them the year, make and model. I was…read moreput on hold for 10 minutes while they "confirmed the price". I was then told, yes, it will be $80. When I arrived, they said it would be $160 because it was a European car. Thats why I called and verified the price on an Audi Q5. Did they think the Audi was made in North America??? The icing on the cake. It took the 2 1/2 hours to do a simple oil change. Avoid this place like the plague

Took us in with short noticed with a flat tire, it was packed but they got us out within 45min and…read morethe customer service was great. Instead of trying to up charge, they fixed the flat with minimal cost. Highly recommend.

Used a Groupon for a full synthetic oil change and the person wasn't familiar with how to process…read moreit. Then someone else was called over to teach the person how to do it and required me to enter my email address and phone number even though they have this in their database since I have been going to this and other valvoline for years. When I said that I didn't understand why I had to provide this information again when they clearly have my information for years. The insisted that I must provide this again and that I was being a difficult customer!? They also tried to keep upselling me additional services which was annoying. The total cost as $100 which was not much of a saving.

Spouse took car there for oil changed. Went to the local Valvoline off of Militery Road in Niagara…read moreFalls NY. Car sat for a week. Had to go out of state for a funeral, made it halfway to destination and started have problems with car. pulled into local shop, they looked at coil pack, spark plug. They recommended taking to local dodge dealer, but we were not local. left car there and continued onto destination with other vehicle. picked up 3 days later was able to limp back home on 3 cylinders, took it to our mechanic, looked it over and found out valvoline put over an extra qt of oil into engine. Now they are claiming they didn't do that, but that we did iT even suggested that our mechanic Put the extra oil in. Travis the manager even told me that the guy who changed our oil was fired for having a bad attitude. will be taking this to civil action.