Because I live in a western region with variable weather, I really need to count on my tires. I…read moreonly go to Tire-Rama. The staff are competent and friendly and always do a great job. I highly recommend them!

I wanted to obuy a set of tires for a gift and I did it all over the phone. Wonderful people. Very…read morehelpful. Everything went smoothly and for a reasonable price.

The staff today helped me with an emergency tire problem. They were courteous, reasonable, and…read morefriendly. The staff at this location makes Missoula a better place to live. Thank you guys.

Efficient, kind, reassuring, and super helpful. Firestone was going to charge me $500 to replace…read morethe two front tires on my car due to a flat, and didn't fully apply a warranty. They also wanted to add on a $70 oil change. Tire Rama found my tires and had an appointment for me within two days of me calling, and had my car done three hours after I dropped it off. Super kind gave it to me straight and helped me to figure out the best option.

I chose to get my oil changed here. Very fair cost. Close to home. Great customer service. Fast…read moreservice. Thank you so much. Will definitely return.

Thank you so much to the whole entire crew! I am so thankful for such a keen eye and expert…read moreattention to my cars detail. Tanner and crew crushed it! I will certainly be back for maintenance and up keep because so often other vehicle establishments don't genuinely care as much. Appreciate small town feeling and will definitely be back!

I had bought tires at Pomp's which came with free tire rotations. Tire installation and my first…read morerotation went on with no problems. I went today to get another rotation and oil change. When I arrived to pick up my vehicle after being there for over 6 hours, I was informed they were unable to rotate my tires because one of my lug nuts was stripped out. The receptionist guy said they were a weird lug nut and that I should replace them (which they could do if I made another appointment and paid them over $100). When I questioned him as to how this was possible considering Pomp's workers had been the one's who had taken the lug nuts off the previous 2 times, he became very angry. He yelled at me, saying it was a worn out lug nut and an issue with the type of lug nut and not the work done by the crew. My argument was that lug nuts dont just wear out in such a way that they strip themselves out. Again he became irate and yelled at me. At that point I finished paying my bill and left the store. I will never go back even though I'm owed free rotations for another few years, and on top of that, now I have to pay to get the lug nut they stripped fixed by another tire shop. If I could give zero stars for this review, I would.

I ordered four tires through USAA's program with Goodyear, and the only tire shop set up in their…read moresystem is Pomp's. My son brought his Chevy Blazer in for the new tires, and we also added an alignment service. After putting the vehicle up on the rack, the service tech told us he needed a new Pitman arm and various other parts they recognized as "not brand new." Since the vehicle had been serviced TWO DAYS prior, with the Pitman arm rated a 2/10, meaning it wasn't anywhere near the end of life, we argued that it absolutely didn't need one and to proceed with the service. They refused to do the alignment if we didn't allow them the $700 repair first. My son took the car back to the original service center, who verified the vehicle needed NO other repairs and that the Pitman arm was absolutely fine. Clearly, this is a shakedown at Pomp's for money on unnecessary repairs. I'm not sure if they don't make enough money on the tires through the USAA Goodyear program, but they were also getting an alignment service out of us. Not anymore. We're taking the vehicle ANYWHERE but Pomp's for an alignment. I'll be letting USAA know that Pomp's is unqualified to partner with them for their Goodyear program. USAA is a bank and an insurance company for military members and their families. Pomps ought to be ashamed of themselves for trying to take advantage of ANYONE, let alone the military and their family members & retirees. 0/10. Do NOT recommend.

We were traveling through Missoula on our way back to Billings when our brakes started making…read morenoise. Firestone got us in early the next morning, took care of the problem, and we couldn't be happier with both the service and the speed with which they took care of us. 5 star business for sure!

Great service from Wyatt and Damian. I had a tire with a…read morebad leak and they got me in and fixed within an hour despite having a busy shop. Will definitely use them in the future

Fabulous quality work and friendly service! I've trusted my vehicle here for the last 10+ years and…read moreI have never had a bad experience! Would highly recommend this place as it's a reasonable cost and people you can trust!

HIGHLY RECOMMEND the team at Roemer's Point S for tire work. I brought in a Toyota RAV4 to put on…read morestudded snow tires and take care of rear brake replacement at the same time. They also had to change out the rotors which I am always suspicious of but the technician explained really nicely what the situation was and how I can take better care of the vehicle to prevent this in the future (which, by the way, is to wash your undercarriage during the winter to prevent salt corrosion to the rotors). The team took care of my vehicle at the appointment time and finished when they said they would. Everyone I spoke with was polite and friendly which is a bonus at a time when everyone is super busy. Thanks Jennifer and Corbyn!

Great Friendly Service…read more Was passing through town and needed a wheel alignment badly. When the service tech. heard we were trying to get to Idaho Falls ASAP, they took me right in, over people who had dropped their cars off for the day. In one hour, he was done and gave me a full report on how bad the alignment was, suggested how often I should be checking it, and with a big smile and a thanks for coming in, he sent me on my way. A great experience. Thanks, guys.

I've been loyal to this shop and came back because everyone told me they switch your tires if you…read morebuy them here. I have all-season tires and bought my winter set from them, so I took my truck in early in the morning as they recommended. They told me it would take about 3 hours, but I didn't get my vehicle back until 6 p.m. On top of that, they charged me $115 to switch the tires because "they weren't mounted on wheels," something that was never mentioned upfront. I could have taken my GMC to the dealership and had it done faster for the same price--or even less. I wanted to stay loyal, but the lack of clear communication, the full-day wait, and the unexpected charge were disappointing. I'm giving 3 stars because the work was done, but the experience definitely made me reconsider returning.

Swab by stated my 2019 lower control arms sleeve was rusted was frozen Swab They couldn't Aline my…read moretruck charged me $450 bucks for nothing..Go ahead call there manager he could care less The good part is Mr Johnson Advised me to try these guys..I was like ye right more R''''ds. No wow they got my 2019 Toyota TRD off road spot on aligned And gave me the digital numbers $125 Correct to the T Gotta give them 5 start Swab was trying to pin another $1500 to the first $450 they cheated me on..To swab I think u know who this is ya give me call make it right have some honor Your guy cant handle his job It's fact these guys proved it Sad You, Point is im hoping i have found a shop that is Competent Honest i don't mind paying nothing is Free but Do it Right all toyota owners start lubing them lower control Arms or change the bolts new bolts have grease fittings bingo

I wanted to come here just to warn people, but I guess everyone already beat me to it…read more - Went for two patches maybe a tire... was told tire couldn't be fixed but he seemed nervous to tell me it would be $1100 and laughed when I told him to put the car down. I would be too. My car is 2WD but he insisted it was AWD, instead of arguing I just went to Les Schwab next door, two patches went on, and I was on my way. Patches hold and tires are great now for FREE.

My husband and I have had nothing but good experiences the few times we have come here. The first…read moretime was probably about 10 years ago when they first opened and we had the oil changed in our car. Most recently, we brought our 2017 vehicle in to have the air conditioner fixed. We had hit a deer while driving home from Yellowstone National Park in August 2020. We were told from out insurance company that because of the front bumper and hood damage, we had to take it to Russ's Auto Body. Russ's Auto Body installed a new condenser and told us all the work they did would be covered under warranty for 2 years. A few months ago it stopped getting cold and started making a sound like something was leaking. We took it back to Russ's and it was like pulling teeth to get them to look at it again. They insisted it had to have been something else and not what they had done. We immediately left there and made an appointment at Meineke to have them diagnose the problem. Sure enough, the problem was the o-rings on the condenser were not lined up properly, causing the gas to leak out. We never told Meineke anything about what was fixed previously at Russ's, yet they correctly diagnosed the issue. We took that information back to Russ's where they honored the warranty and supposedly fixed it. That was just a few months ago. In the last month or so, we had noticed the air conditioning would make a noise and was not getting cold. My husband and I both agreed to just take it to Meineke even though it would have still been under warranty at Russ's. It just wasn't worse the hassle. We made an appointment at Meineke and it only took them a couple hours to not only fix the issue, but to get it working better than before. All their staff are friendly and knowledgeable. Sam at the front counter was a huge help and is always so pleasant to talk to. Their prices are fair and they all-around are great to do business with. I highly recommend!

100/10. Their integrity is unmatched. It's so refreshing to be serviced by a company that won't try…read moreto shell out money from you just because. If something doesn't need to be done, they're honest. I appreciate it so much!!!

Took a battery in that failed during the Christmas season after only a few months after buying…read more They wouldn't warranty because my brother took in my car and not me. He had to buy a new battery. I took it in to get a refund and they tested it saying it's good and won't return it. Blaming the cold. We live in MT and it's been a mild winter! Customer service was very rude and they just lost multiple accounts over a $115 battery.

I ordered tires to be installed after they arrived and I received a notice that they had been…read moredelivered to the store but I had to call three different times before I actually reached the tire desk and they admitted that they had the tires. Then they didn't have an appointment for another week so I basically waited two weeks while the tires sat in their store. Once they arrived I went to my appointment and the guy working the customer desk got upset because I didn't have my Costco number ready without getting it from the App on my phone. Appearantly they can't look up your order using your last name or this guy just didn't feel like it. While I'm loading the app they guy mutters under his breath "I don't even know how you got in here without your Costco card." I ignored him and then he said it louder adding "you can get your Membership cancelled for sneaking into the store." After the third time he brings this up I asked him if they treated all of their customers like shit or if it was just me. This made him mad and we had the arguement that he was trying to instigate. At one point I told him to F off and then the manager was called. He was understandable perplexed how a simple appointment checkin became a shouting match. In short, they were understaffed and cranky, and the manage hasto look past it because bad employees are all he has to work with.