The prices were average, but the service was very good. Comparable to other quick change places…read more They were understaffed though.

I live right across the street I've always seen it leaving to work…read more So I had finally decided to change my oil and it was awesome super convenient and a very clean shop. They also do other services as well as long as he has the air filter. I brought my own oil because I had 10 quarts left over in my garage and a filter and he was okay with just charging me for labor, which was great! Carlos is great! Definitely coming back for my other oil changes!!!

I went there today for the first time. Every one was super nice and super polite and super…read morefriendly. Specialty the cute little girl name Kat. I just loved her. The manager girl was very polite. They were clean, knowlegable and quick. I would recommend this place and I will go back there.

You guys were amazing and super quick! Thanks for the love you gave my babies!!! You guys rock! I…read morelove getting my oil changed here!

Still amazed at how awesome this place is!!! I will ONLY…read morebring my car here for service! Jaiden is the very best!

I liked that I could just drive up without an appointment, and the got me in and out sooo fast…read more Seemed a little too fast... and that turned out to be true, it was too fast. The didn't provide any receipt or feedback on checking any other items. They said it would be emailed to me but I haven't received it even a day later (I've checked my spam folder). To make matters worse, a little oil leak has developed below this vehicle that has NEVER leaked oil previously. I'm sincerely hoping it was just leftover drips that they didn't wipe up, but I'll have to keep monitoring it. My recommendation: make an appointment at some reputable mechanic shop instead of going here. More headache than the time savings was worth.

Brought my '22 Impreza in yesterday to get the rotors and brake pads replaced, along with a brake…read moreand clutch fluid bleed. I called around to a few different shops and this place gave me the most reasonable price. It's about a 45-minute drive for me, but it was definitely worth it. Albert was really nice and helpful, and everything went smoothly. Good service, fair prices, and overall a great experience. I'd definitely recommend them and will be coming back in the future. 5/5!

Awesome service, took my truck to get fix I had some issues with the AC, needed Oil change, brakes,…read moreand a door handle to be replace and I'm beyond satisfied with the result. Will definitely recommend this shop if your local or visiting and need your car to be fix. Albert and his team are very polite and communicate well explaining what needs to be done and what was done at the end.

I don't know if there are enough nice words for this shop, their staff, and the proprietor. My…read moremother's brakes were grinding and after calling multiple shops with no answer, Danny (the owner) was the only one to call her back. He was able to got her in the very next morning. I can truly say they went above and beyond. He didn't price gouge for the sake of turning a profit, he charged a fair price. He put her safety above the price and gave us a fair deal. It is worth noting they do offer financing, which I thought was incredible because ultimately nothing is more important than one's safety and money shouldn't be a factor in stopping one from being able to have a vehicle which is safe. I really appreciated how Danny had her break pads and rotors out for us to see when we picked up her car. I don't know if they do this for every vehicle but they did it for my mom, they washed and vacuumed her car. It is little things like this which show they want to earn your business. I can say with certainty they earned my business and I will be returning for my own vehicles servicing. Thank you Danny and crew!

It's hard to find an honest mechanic these days, which is why I wanted to leave a review. From the…read moremoment I brought my vehicle in, I felt like I was being given honest advice rather than being pressured into unnecessary repairs. Instead of immediately trying to sell me a service, they actually recommended that I contact my dealership first to check for any recalls that might apply to my issue. That level of integrity and customer care is rare. They've been helpful, professional, and transparent throughout the process, and I truly appreciate their willingness to put the customer's best interests first. I'll absolutely be returning for any future work my vehicles need and would not hesitate to recommend them to others.

Best mechanic in town. he's honest and will work with payment options. wonderful service and…read moredoesn't mind topping your fluids up. Always cost efficient and never tries to scam. best place to go for any car issues!

This auto repair shop made me feel welcomed and that my vehicle was in good hands. All my vehicles…read morewill stop here first.

Knowledgable Hardworking, Listens to understand issue, and Honest for a corporate brand…read more It was Todd's customer service and personal style that brought me to this location. I typically use a Master mechanic (for my car brand) at another location but knowing that this location offers similar service makes this a great find. The front desk , Todd creates the atmosphere of trust/friendliness that makes customers want to return here. I hope management understand the GEM of a worker they have here. I found this place very credible, honest, knowledgeable, and fair on the issue and provided options to assure what I needed to fix will get address. As a result, I actually signed up for a Midas account and will recommend them to family and friends. With an appointment, they kept the time as best as they could. Besides brakes & suspension and struts, they also do minor things like Oil changes. Tires can be aligned and their alignment prices are similar to dealer discount prices. The location is right off the 15 freeway. There is free coffee while you wait. There are restaurants (Mexican ) fast-food taco bell, McDonalds, Jack in box nearby. The waiting area is spacious and very clean, not too hot or cold (but bring a jacket since it is breezy outside in morning). IMPROVEMENT for longer service time (staffing constraint): NO free shuttle service (even if the drive is less than 10mins).

If you need work done on your car I would recommend calling Todd over at Midas in Lake Elsinore. He…read moredoes an excellent job and doesn't try to sell you on services you don't need. He provides excellent customer service and I will definitely go back!! I had them fix up the brakes on my car and perform a complete brake flush. They exceeded my expectations and highly recommend!!

Shoutout Sebastian, Noah, and Kyle…read more They got my car all geared up for my big road trip. They explained everything and got me a good deal. Very honest, kind, and hardworking- in and out. Thanks so much!

I have been sitting on this review for a while, but after my experience today, I feel strongly that…read moreit is time to officially speak up. I have been coming to this Valvoline for quite some time, and I want to start by saying that the employees themselves have always been wonderful. The employees at the front are consistently kind, welcoming, and genuinely try their best to reassure customers that their vehicles are being taken care of properly. The technicians working on the cars have also always been incredibly kind, helpful, and respectful. My issue is not with the employees. My issue is with the apparent lack of support they are receiving from management. During my last visit, I watched two young men (probably in their early 20s) doing everything they possibly could to keep up with a rush of cars. They were clearly overwhelmed, yet they continued working, communicating with customers, and doing their absolute best to keep everything moving. From what I could see, there was no additional help on the floor. I actually asked one of them, "Is it just you two out here?" He told me, "No, my managers are in the office." That response genuinely bothered me. As someone who has held a management position myself, I understand that there are administrative responsibilities that have to be handled. But when your employees are visibly being slammed with customers and struggling to keep up, how can management sit in an office and not step onto the floor to help their own team? I thanked those two employees before I left because they were working incredibly hard in a situation that should never have been left entirely on their shoulders. Then I came back again today and unfortunately, I witnessed what felt like the exact same issue. There were more employees on the floor this time, but it was obvious that they were frantic. Cars were coming in, customers needed assistance, and the employees were moving as quickly as they could. And despite being completely swamped, these employees never took their frustration out on the customers. They continued smiling, communicating, and doing everything they could to provide good service. That says a LOT about the employees themselves. I asked another gentleman, probably in his mid-to-late 20s, whether this kind of situation was normal. He told me, essentially, that they try their hardest to get everyone in and out efficiently, but when they get hit with a rush like this, all they can do is smile and do their best. I then asked him, "Where is your manager? Are they out here helping you?" His response: "Nope. She's been in the office all day." Hearing essentially the same thing from two different employees on two separate visits was incredibly disappointing. These employees are the ones representing this Valvoline. They are the ones interacting with customers. They are the ones working outside in the middle of the chaos, trying to keep cars moving, trying to answer questions, trying to provide good customer service, and trying to protect the reputation of the company. And yet, from what I personally witnessed, the people who should have been supporting them were nowhere to be found on the floor. That is not fair to the employees. It is not fair to the customers. And quite frankly, it reflects poorly on the management of this location. If a team is struggling during a rush, that is exactly when a manager should be visible. That is when leadership should step in, check on their employees, help wherever they can, communicate with customers, and make sure their team knows they are not being left to fend for themselves. Instead, these employees appeared to be left to handle the pressure on their own and somehow, they still managed to be kind, professional, and hardworking and deserve recognition for that. But to the location manager and whoever is responsible for overseeing this location: please do better for your employees. And to the regional management/corporate leadership: please actually check on this location. Don't just look at numbers, sales, or how quickly cars are being processed. Look at the people doing the work. Walk onto that floor during a rush. See who is actually supporting the employees. Ask them how they are doing. Ask them whether they feel supported by their management. Because from a customer's perspective, it is painfully obvious when employees are being left to carry the weight themselves. I sincerely hope someone higher up sees this review and takes the time to investigate what is happening at this location. The employees are doing their part. Management needs to do theirs.

My 2012 Nissan was out of alignment and pulling hard to the right. I took the car to FireS**** for…read morean alignment, but they said my car was unalienable and suggested I take it to a body shop. I took it to Advanced Auto Care instead. They took the time to test drive the car with me so they could see how bad the alignment was for themselves. They were able to adjust the alignment and now my car drives straight down the road without me fighting the steering wheel. I have been to this shop a few times. They always take good care of my cars.

I have been doing business for over 20 years with Advanced Auto Care in Lake Elsinore.The work is…read morealways done on time and for a fair price. No over pricing. The quality of their work is always excellent. It is always done right. If you want a trustworthy auto repair shop, this is the place for you. Ryan and Steve as well as their staff are exceptional. They are friendly,informative and professional. I highly recommend them.

They are very good at taking care of my Trailblazer. And have been helpful in making decisions…read moreabout my vehicle

i had a schedule today, tuesday, 21Jul2026 at 2PM, and i arrived 2min early, checked in and…read morewaited...45 min passed by and i can see my car is still in their customer bay area, approached the guy i talked earlier and he told me that my car is next in line...after a few more minutes and still no work has been started, i decided to cancel it and asked the same guy if he can just reschedule me on thursday, 2 days from now, same time at 2pm. he confirmed my schedule and told me that i'm all set. upon arriving home, i checked my mobile app and there was no schedule made for me. i really don't know what to say, this is just a very bad experience for me and this is my first time with them, probably my last as well.