Super Nice fellas! They care about your car just as-well as the customer! Got an efficient little…read moretire change for all four tires.

Everything went ok The staff was very efficient and very…read morenice .I would recommend this business to any one that needed work on their car or truck

Came here today on whim knowing my oil change was way overdue!…read more I am so glad I came here today! I was immediately greeted by the Service writer, Zach who gave us cold water and sweet drink and candy to my daughter! Talk about service. I told Zach, exactly what I needed & I told him I had a coupon and he went out of his way and showed me another coupon that gave me a little further discount! So that is a win when it comes to customer service. They immediately went to change the oil in my car with efficiency! The manager, Travis did try to upsell me an air-filter for around $30 which I said "no thank you" to. I told him I could purchase and install that at a nearby store. They did not try to pressure me to buy, which I appreciate. I got the DuraMax full synthetic 0W20 oil which typically cost$99.00, with the usual $4.00 service charge, taxes, my discount coupon, plus a $3 donation to help kids! I ended up paying $90.15 We stayed in the car the whole time! Zach, Travis, Shaq & Brandon we're all friendly and efficient. I can tell in a competitive market... Fair pricing and over-the-top customer service is what wins! I could tell these guys were trying hard! From my first experience here, it was a win! I was in and out around 15 minutes! I hope to comeback again!

I literally just came back from my oil change it take five on Timberlake Road and my bill came to…read more$294 and that was with a discount and with a 10% off!!!!!! First of all I was in my car for 30 minutes not 10 minutes. And I had to change my air filter and my cabin filter which was grossly overpriced because I found these exact filters. Use the part numbers and found them at Walmart for way cheaper. Also they use Duramax synthetic oil 4 quarts and it came to $94. I found this oil on Walmart and for 4 quarts. It would have only cost me $48. Then there was a shop service charge of $7.99. I don't know what that was. I guess that's their labor then they told me that I had to have my coolant change which was $139. And I think the guy who serviced me felt so bad that my bill came over $319 that he told me my next visit would be 50% off, which is nice but I don't think I will be going back there. I will be buying my own filters and oil going forward!

I was so pleased with my first visit with them this past Monday when I purchased four new tires. I…read morewent back on Wednesday to get the recommended maintenance services they suggested for my vehicle. Again, they were very friendly, courteous and professional. They are very organized and display great team work! The mechanic did a great job on my vehicle in a timely manner. I highly recommend NTB. They have proved to me that I can trust them with any service recommendations for my vehicle. Also, the waiting area is very clean and comfortable.

Victor and his team took care of me in a dire situation! It was a late Saturday afternoon and I…read moreneeded to get a new tire. The shop in general was quite busy but I didn't have too bad of a wait. The waiting area wasn't separate. However, it has comfortable chairs and also has a television. I really appreciate the fast and friendly service I received. Price point was reasonable for a brand new tire.

Great service, knowledgeable techs. Guys who have a great amount of integrity. Went in there…read morethinking I needed all 6 tires replaced (work truck dually) they could have easily sold me the back ones I didn't need yet. Left with the front two replaced and still 20-30k miles of usage on the back. Highly recommend.

was charged for a 4 tire alignment in which the back didn't need anyways. went in for front end…read morealignment was told needed a 4 tire alignment and charge $88. was told by mechanic that he could do the front end alignment Bc of a part being damaged but did do the back (which didn't need it). so instead of telling me they couldn't do the 4 tire alignment but charged me anyway. I went to the manager Brian Adamczak asked for a refund and he told me to bring my car back on Thursday for him to lift it and see if the back tires was aligned. Again I need the front end alignment done but told it would need a 4 tire alignment in which the mechanic admitted that he (Jacob) only did the back couldn't do the front to Brian and Brian still wouldn't even give a refund without me returning the car to him for him to lift it to check back tires (again needed the front tires aligned) not the bac. the car shakes and bangs and drives worse then when taking into that shop. Was told by Brian that they would redo it but yet still only says the back tires and not the fron. why would I trust this shop to do anything to my car after they failed the first time to do a front end alignment. Most shops only do a 4 tire alignment so if this shop couldn't do that I should've been told that and not charged for a half job that was supposedly performed.

They are seriously the best! As a girl going into auto…read moreplaces they have taken time to show the issue at hand and give extremely fair service prices. They have fixed my flat and gotten new tires for me. I wish I was still in LYH to have such quality service!

Took 4 new wheels and tires in for mounting and balancing. The inexperienced tech tried to balance…read morethe wheels but was unaware that they were hub centric instead of lug centric. I was informed that all of my wheels were bent. I couldn't help but notice all of the other techs laughing and snickering. They knew ehat was happening and chosr to make it the joke of the day insted of helping the new guy.

I've been going to this garage for the past four years for routine maintenance and state…read moreinspection. They've never failed to be cordial, honest and prompt in their work. And their prices are very competitive.

I first came here 5 years ago for a second opinion after Mazda told me I needed a new transmission…read morefor my 5 year old car that was JUST past the warranty. Waterlick drove around with me and agreed with the assessment. They said they could do the work but really encouraged me to call Mazda again and have them own up and cover the repairs at the dealership. I took their advice and Mazda finally did take care of it all. After the warranty on the new transmission ended I left the dealership and have been going to Waterlick ever since. They are quick, efficient, and friendly. I also really appreciate the time Dave takes to educate folks. If there's a problem that needs fixing, he will walk you out to your car and show it you. I also always stay and wait on my car so I sit in the waiting room a lot and I hear him calling folks saying, why don't you come back down and let me show you what I'm talking about. As a fairly new car owner, it gives me a lot of confidence in him and in me as I learn new things about my car and caring for cars. I recommend this garage to anyone who's looking for a trusty, reliable, and locally owned car garage!

75% of the time they get it right…read more.. but whenever they screw up its kinda embarrassing ....have bought several sets of tires from them over the years...never was really 100% pleased.. They broke an abs sensor on my Acura rdx installing shocks Although the did replace the part for free...they guy was told before doing the work... to not hang the brake calipers by the sensors...he did anyway breaking one...2018 Other shop in 29s and in Forest...I refuse to use any more...messed up rear brakes on a leased Ford Ranger truck, leaving me stranded in NC...waiting on parts all day...est 2010...everything in rear brakes had to be replaced...wrong shoes installed..destroyed drums and hardware..cost over $1250 to correct Messed up oil change on leased ford focus..used incorrect weight and type of oil...resulting in getting it changed again..2010... Same shop installed brake calipers backwards on my 2005 NISSAN sentra...resulting in extreme brake noise..and complete tear down w new pads to fix...around 2016...cost set of pads...around $30 plus labor Forest shop installed one front oem strut after an accident On 1996 NISSAN SENTRA SER...years ago...car could not even drive down road straight..opposite side was broken also..after reinstalling tires correctly, replacing bent rim, eventually shop downtown, agreed to redo the work with 2 new struts...in around 2003...incorrect struts destroyed a set of tires bought at their shop, they refused to cover...out $500.00 For tires they are just ok...anything else...best to shop someplace else .. I even sold parts to them when I worked at oreillys...what a messed up account...about 35% of parts were sent back as they did not even know what they were working on.. In one case a chevy traverse...another shop installed incorrect struts on .....Harris corrected...but not without sway bar end links and a labor bill of over $650.00 to r&r 2 quick struts...a 3 hour job at best...my company paid bill...but never again Just cannot recommend...over and over they have screwed up the simplest repair jobs...resulting in substantial.time and money lost...

Takes entirely too long. Not open on the weekends, really hampers getting a car repaired. The one…read moreon Wards road has an 82 year old mechanic that is SLOW!!

Great quick and easy service at a good price! Definitely going to continue services with them!read more

My daughters lr4 threw a serpentine belt. it was a result of an unforeseen problem. Dave and the…read moreguys at endurance had to order the parts during a snow storm. They kept us informed and updated us all along the way. Good communication is everything when work is done with honesty and professionalism. They are not the cheap fly by night guys and they are not Crazy expensive. They charged a fair price for a company that will exist for years to come. Complete trust in the guys. David Milburn...GOFLAMES Dad