Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

I visited the Morgan Ave location today for an "emergency"…read moreVisit. I was traveling from out of town and needed a quick Repair made to the undercarriage of my car before traveling further. The service attendant quickly got my car in for inspection and the mechanic, Dean, resolved the problem for me in no time! They showed me the problem and gave me repair options. They were so helpful and kind. I will always recommend these guys/location to anyone who needs car service here in Evansville.

They are extremely thorough when it comes to finding issues, and their pricing is very fair. I…read morereally appreciate how honest and upfront they are about everything that's going on. Outstanding service--I highly recommend them!

They changed the oil and worked on my radio on my Motorhome. They found that it needed a fuse…read more They did an excellent job for a fair price. I highly recommend this garage.

Sam's is the best , very reasonable & do excellent work recommend them highly very easy to work withread more

These are some great and honest people! I have had fantastic service and the price is right!read more

Genuinely the kindest auto shop I have ever encountered. I was passing through on a road trip when…read moreI ended up with a cylinder misfire, and had to stop randomly in Evansville. Chris Took care of me right away, and was super kind and communicative through the whole process. I was back on the road in less than two hours, and the pricing was extremely fair. They even gave me a cactus! I would highly recommend the shop to anyone around or passing through.

Had my oil changed there. My low tire pressure light was on and I never had been on and I could not…read moreget it to go off. The service man at Chris's noticed that my tires had been rotated wrong at the the last place I had my oil changed (the arrows on the tire were facing the wrong way). He rotated them and my low pressure light went off on my way home. I was happy with the service.

Still having problems with my truck . How ron keeps this guy in business. There must be a ton of…read morelittle jobs because they sure have trouble with completing really hard jobs like engine replacement on a 95 silerado 350 . Watch out all these shops know one another so if you give a truthful review you will be blackballed . Myself it means more to me people know . 4 different engines have been installed in my truck payed exactly what was quoted and proplem after problem . Truck broken into . Filed report. These people kept my truck more than i did . The truck went into the shop for the first time november 2022 still wish id never take my cherry silverado to these people . After the engine replacement i wad supposed to have a great old truck that my son or daughter would love like i do . Pityful .

They had my vehicle for over a week, I had to call several times to try to get an answer on what…read morewas wrong and when it might be fixed. Was told after not having my vehicle for 11 days it was ready and they found nothing wrong with it but when I got there to pick it up they had the hood open and said it threw a code (the same problem it had when I dropped it off) and they wouldn't be able to get the part to fix it for a couple of days.

Reliable affordable. Timely work done, honors their guarantee on repairs…read more Would recommend them definitely send to be the most modern knowledgeable shop for many miles. Professional

Costco found a nail in my tire and said the nearest appt time would be 6 hrs away or the next day…read moreat 5:30 pm. Started looking around and decided to try Larry's Automotive. They said they would look at it for me and be able to repair it while I was there. When I got there I was amazed at the amount of vehicles located around the bldg and figured some were waiting for parts. There were three people working the counter when I got there. The guy I talked to was very courageous and friendly. Checked in and sat in the waiting room for about 15 minutes when he came out and said he had good news. He had the nail in his hand which turned out to be a screw that was ground down and said it had not penetrated the tire with no damage and no charge, he gave me my keys and I found my vehicle parked directly outside the building. I definitely will be back if I need any repairs later on. I have lived in Newburgh for three years and I'm in my 80's. There are a lot of horror stories out there about rip off's and I suggest you check out this place. I feel confident about getting a fair shake here.

Staff is always very friendly and helpful always appreciate their service space is clean even the…read morebathroom is clean would most definitely recommend peeps to come here and get your vehicle looked at they will figure it out.

I made an appointment for an alignment here this past weekend. WHAT A JOKE. Desk man, being a…read moresalesman, thought I was an idiot girl driving a truck and knew nothing. Told me i had "warn out parts" because my trac bar and front end linkages were moving. THEY ARE ON HEIM JOINTS. they are supposed to move. i somehow held myself together without ripping this man a new one politely said thank you and left. Sad thy don't even know what a heim joint is and can touch peoples cars.

Having been in the automotive business for over 40 years before retiring I was totally impressed…read morewith Quality Automotive and the services performed on my Jeep! They were knowledgeable and kept me well informed on the problems and costs. Absolutely the best ! Marty C.

One star review ​…read more ​ that's what I initially gave Quality Automotive . Unfortunately I had an emergency with my vehicle it needed to be towed to a shop quality was the closest and had some of the best reviews in town . I called quality spoke to the owner confirm dropping my vehicle off after hours . He told me it would be a week before it could be looked at which I was fine with . A week goes by I stop in just to check on status. To my surprise no one knew where my vehicle came from . and ​ considering "having t towed" I was told . At this point I was slightly aggravated . Now the front desk and waiting room was packed parking lot was full phones were ringing off the hook . The frustration was not only on my end . After a back and forth reluctantly they got my truck repaired. t wo calipers and brake lines ​ in 2 days. Which I was impressed with and the price tag was not ridiculous very reasonable . So The Exchange I had at the front counter however still aggravating was not worth noting. my truck was fixed I was cool 5 months later I have what appears to be brake fluid all over my rims on the sides where the calipers were replaced. Then I looked up their number Yelp review popped up so I gave him a one-star review. wrote another long story such as this one about how horrible they were ​. After my review I called quality to discuss the problem. they asked me to bring in my truck the next day . After looking at my truck determining the calipers and the brake lines were done correctly there was a domino effect from axle seals blah blah blah pretty much the ​ emergency messed up a lot more than initially known​. Long story short after diagnosing the problem fixing rear seal and front seal on axles replacing two calipers and brakes in less than a full day . I get my truck back expecting a outrageous price tag . To my surprise it was barely $100 over the initial estimate. And I know the calipers were an absolute bear to get off they could have charged me way more on labor . Customer service was way different this round actually spoke with Jeff the owner about my one star review and that is why I wrote this long post . The timing on our first encounter wasn't the best timing for either one of us. But the second round they actually lived up to their name these guys actually are quality and they are reasonably priced. I appreciate Jeff saying something to me about the review. Rarely ​ do we business owners have the opportunity to discuss our respond to these review sites and quite frankly I'm disappointed in myself for even giving one . But my ego got the best of me. So far all is good with my truck. Jeff was to the point and honest . That is a rare thing to find with mechanics ​ if I'm not black listed because of my first review I will definitely continue to use these guys to work on my vehicle .

Went in with a request to change tires which they said they can install. Once they noted that they…read morecan not make a sale. They said tires were damaged and would not install them. Did not show the tire damage they "saw" just dismissed as " we will not do this for you "

The two female customer service reps at the front desk are more interested in socializing with…read moretheir significant others and being on their phones then they are helping customers.

This place is great! They go above and beyond an oil change. They check the air in my tires, wash…read moremy windows, vacuum out my car, and take good care of my baby. I'm always impressed by their efficiency and professionalism. Joshua was especially nice and communicated very well. I will definitely be back!