Have been bringing my car here for sometime and AJ,Scott and the guys have always been very nice to…read moreme!! Check them out and tell them Tina sent you!!

Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

The staff was friendly. They didn't have my oil filter in stock, but topped off all my other…read morefluids and checked the air in my tires. They told me they would have the filter the next day around 1 pm. Went back, the wait was short, the staff was friendly and the prices are fair.

Fast service, friendly workers. Great location and hours of operation. Have been a customer over 5…read moreyears

Quick speedy service. The guy wasn't sure how to use the Groupon we purchased. They were…read moreefficiently and got the job done. Out-of-towners on a road trip needing a quick oil change. Don't forget to greet the guy before telling him what you need done. (Manners are still big here)

I've always had a great service experience but Thur I had my oil change, then Friday I heard a…read moreflopping noise coming from underneath my vehicle. I got home from work Friday and looked underneath the vehicle and am not sure if the broke a clip on the cover but it was not put back correctly! Now am not even sure if they put the correct amount on oil on the vehicle because it's flunctionating a bit.

Long wait of nearly 2 hours. Extra fees added at the end. Better options. Would avoidread more

They lie and take people in front of u especially if u r a woman. Didn't reset the sensor for car…read more Wasted 2 and a half hours of my time!! When they did finally start on my car they stood around like they were on a break! Worst ever!!!!

I brought my vehicle in for full service - oil, filters, rotation, etc. I was getting ready to…read moretravel out of town and ask them to double check tire pressure and check for any nails. After I left, I stopped by to fill up the gas tank. As I was filling up, I noticed a screw in the back tire. I was so damn mad, I went right back to the Express Lube to complain I didn't get what I ask for. At first the guy tried to argue that they did everything I requested, and they either missed the screw or I picked it up after I left. I was so pissed because they were closing, and I had to leave early on a long road trip. The guy finally said, "pull it in." He removed the screw, plugged the hole, checked all the tire pressures, and didn't charge me. Everyone else had left and it was just him. I told him I appreciated him doing right by me. I will continue to do business there, but I will still double-check to see I got what I paid for the first time.

They have moved, Now only taking appointments showed up old location went to new location hours now…read morestart at 8. old customer never were told they had moved no mailing nothing, They had a 1st appt. waited for help to come in 8 o clock took over 1/2 hour after waiting . Price from old location 6 months ago up over 30%. cashier rude should be replaced. When you want to sell new cars this part of the business is the most important to keep customers with you. Will not go back even for a new car or truck there are more places to buy from.

We were LUCKY when the new manager came to Evansville (I think in late 2017 or in 2018) from a…read moreMidas in Tennessee -- and his name is Lucky! We had been having problems with my grandaughter's 2008 Jeep Patriot -- and again yesterday morning, I got the call that my grandaughter needed to take her Jeep to a repair shop AGAIN! -- she chose to go back to the Evansville Midas on North Green River Rd -- where she had a new alternator installed Oct 2018 -- and we met Lucky for the first time. He had not been at the Evansville Midas very long and -- we are the lucky ones. My review is in regard to Lucky finding the electrical problem in this wiring harness (not easy to isolate and locate real problems when electrical) and now we understand where all the codes and problems stemmed from -- a short in a wire in the harness that was due to placement of the harness in manufacture that allowed it to rub against metal and wear through after a number of years -- remember, this is a 2008 vehicle -- there were 6 codes showing and as he worked some more appeared and finally -- he found the real culprit(s) and time will tell BUT he found the wire that was shorting out and has repaired and replaced what was needed and we can hopefully look forward to a span of time without visits for repairs!!! Jeep is usually a reliable vehicle -- I am on my 3rd one and every one of them was basically trouble-free -- so kudos to Lucky for spending the time and not giving up on finding that specific wire and getting that vehicle back on the road on the same day as we brought it in.

Took my 2017 RAV 4 in for a routine wheel alignment. Had just replaced all 4 tires and wanted to…read moreconfirm alignment was okay. 30-40 minutes later was told minor adjustment otherwise alignment okay. I never observed the mechanic performing any adjustments. Was handed list of work that need to be done on my vehicle that cost hundreds of dollars. list included: replacement of all brake pads and rotors, coolant flush, brake fluid flush and oil/filter change. Everything on list, except brakes, had been done within last 60 days. I and another service center had previously looked at the brakes and found them okay. Also, my steering wheel had oil/grease on it from mechanics hands. I found this place to UNTRUSTWORTHY AND UNPROFESSIONAL.

Great service today at Best One. Called in the morning to make an appointment to get the tires…read morechanged. Got an appointment for this afternoon! We showed up and were in and out within twenty minutes. Because the tires for the vehicle were purchased at Best One the tire rotation was free! Will definitely be back and purchase future tires here.

Went in with a request to change tires which they said they can install. Once they noted that they…read morecan not make a sale. They said tires were damaged and would not install them. Did not show the tire damage they "saw" just dismissed as " we will not do this for you "

Beware, I was supposed to receive a $100 gift card for opening up a credit card account when I…read morebought new tires and never received it. I will be cancelling the credit card. Service was fine. The $100 credit to apply for a credit card is a scam. I won't be back.

Customer service was not great. I went in for a (not free) quote on my car and when I got it back…read morethe mechanic never explained what was wrong with my car. Instead handed me a paper and charged me. No small talk was even given. Absolutely awful customer service will not be going back.

Absolutely terrible service and the staff were completely unhelpful. Don't bother putting your…read moremoney in the machines, you wont get anything in return. Not even your money!!

Daniel, the manager, was great! Kept me informed of the progress of my 5 tire installation. As I…read moreobserved the installation I noticed the mechanic actually torqued my lugs with a wrench as opposed to just zipping them on with an impact. I arrived there prior to the door being unlocked, 7 am, and left before ten. I was a 'work in' so I'm not upset in the least. I'll stick a bit longer for attention to detail, e.g. the torquing of the lugs. 4.5 stars. The showroom floor needed some attention housekeeping wise however, Daniel explained, without me complaining about it, that Firestone had recently ran a nationwide sales event so there were plenty of people who took advantage of it resulting in very little downtime. Definitely a pleasant experience. Recommended.