Came in to get an oil change. They were very quick to help me and the oil change itself took no longer than 15 minutes. My car does best with full synthetic oil and when I was quoted my price it was $101. I have never heard of an oil change being that expensive synthetic or not. I had a $25 off coupon so if it wasn't for the coupon I would've gone elsewhere. When I looked at the receipt I saw they charged me $50 for labor on a quick 15 minute job. In my opinion $100 is an insane price for an oil change and I will not be back for that reason. Other than that customer service was great. read more

Didn't vacuum my car even though they told me they did. Didn't do the air pressure in my tires even though they said they did. In fact one tire the air was so low I had to drive immediately to a gas station to put air in the damn tire! For $70 I expect a lot more. Really poor service this time. I won't be back read more

Amazing service! Eric was terrific even though my air pressure gage was the car maker's challenge. So nice to see friendly staff during Covid. Thanks!! read more

Have done all my business with JiffyLube, and have always had great experiences until the other day. Drove in and was told the wait would be about 30-40mins as I was the next one in which wasn't a problem. Fast forward 30 mins, my cars still not in a service bay and was told it was be an additional 30 mins..... once again I was the next car in, with two service bays and two mechanics. Flustered I just told them to forget it and drove to their other location on Watt ave, they got me in right away and I was in and out within 40 mins.....only issue is they forgot to put back my tire valve stem caps ‍ read more

One of the better locations, was working in the area and decided to get my oil changed since there was no wait. Employees were friendly, informative, recommended things but didn't do so in a "pushy used car salesmen" kind of way so I appreciated it. I don't live close by but my work takes me to that area frequently so I may try and plan future oil changes for when I'm going to be near this location. read more

Brandon patiently answered all our questions and helped us choose the right services without us feeling up-sold on things we didn't need. The oil change was speedy and the free brake inspection was thorough, finding a cracked rotor as the cause of a brake shudder issue. The Yelp discounts are a nice bonus. We'd definitely use them again. read more

I will start going to this place from now on ; they were very honest and polite and provided great service ! You guys are awesome!

Waited there for service while I made eye contact with 2 employees. Not one person wanted to help, that's ok though found a better cheaper place to go to. No sweat off my back. read more

I came here on a Saturday morning for an oil change. This Jiffy Lube was down the street from my daughter's gymnastics, so I decided to take it there while I dropped her off to her class. I called before to see if they were busy and they said they weren't. When I got there they helped me right away. They even looked at some other stuff and suggested I have some other stuff done if I wanted to. Sebastian was very helpful and got me in and out, just in time so I can make it back before my daughter's gymnastic class was over. I always go to Jiffy Lube for my oil changes, but I have never been to this location. It was a great experience overall! read more

There is nothing more displeasing and unsatisfactory as being lied top... While at a oil change they did the usual try to sell an air freshener, but then they said I was a quart low on anti freeze and tried to up sale me on a 3$ too off... I declined and stated I had anti freeze at home. I went home , on a separate day when car had been sitting and prepared to add the quart of anti freeze that I was told I was low... Nope, anti freeze full, just like I had suspected, being a newer vehicle and all, I figured as much... Fail on your part Jiffy lube, 1 lie and you can't believe a thing they say, sad..... Poor, very poor....all for 3$ extra dollars,never again...never again.... read more

Quick, organized, honest and friendly. Awesome experience with Greg who showed me exactly what needed to be changed in my 2007 car and did not try to up sell me like most places do. Will definitely be back! read more

I've always been a loyal Jiffy Lube customer, but I have to say, I'm even more impressed with this new location in Carmichael! Greg was very helpful, professional, honest, kind, and didn't pressure me for up sale. The team was effective and efficient! I was in and out with no problem. They vacuumed my car, cleaned my windows, worked hard, and completed the job with no hassle. I was very satisfied that I sent my husband over to get his oil changed! Great job guys!! read more

Nice, friendly new location with same consistent experience. Wait was exceptionally short because they just opened a couple months ago. They do other auto repair services here as well. read more

Why have I ever gone anywhere else. These guys are awesome. Ronaldo checked me in was probably the friendliest and most helpful person I've come across when getting my car serviced. Then Sebastian at the front counter offered services and suggestions and was super friendly. In and out quickly and incredibly satisfied. My jeep is happy. I'm happy. I'll bring all my cars here from now on. read more

I came in during a quick break between work appointments and enjoyed my experience. Beautiful new facility, great staff, wonderful service. I'll be back! read more

What a difference! I previously had a bad experience at another jiffy lube location and was reluctant on trying this new location but I'm glad I did! Khalil's customer service was excellent. He was extremely informative throughout the whole process, giving me all the details and making sure I wasn't left with any questions. I got quality service and you can't beat the price. I would recommend this specific jiffy lube location to all my friends and family. read more

I had a very nice experience at this jiffy lube. I recently moved to Carmichael and have used another jiffy lube location in the past in my old neighborhood (which I wasn't very fond of). I decided to give this location a chance and I'm glad I did! I showed up a little after 8AM and was out by 9. I got an oil change, tire rotation, filters changed, and replaced my windshield wipers. The employees were very nice and kept updating me about my wait time since there was another customer as well. I didn't catch their names when I was there but I see on my receipt that David K, Adam Z, and Bill Y worked on my car today. This location and employees have changed my mind about Jiffy Lube as I no longer feel uncomfortable going in. This location was THAT awesome. Thanks again! read more

Excellent experience! I arrived just after they opened at 8 and did not have to wait! The staff was clean, professional and did not pressure me into purchasing anything after I explained my boyfriend would help me with filters. I was done in less than an hour and after the coupon the price was fair. read more

I want to express the great customer service that I experienced with every worker on the day of 9/25/19. My car kept beeping saying I needed an oil change and typically I would of waiting for the weekend but I was in the fair oaks area and decided to come here. I called in advance about 30 mins before they closed and asked if I could still make it and the gentleman that answered the phone was very welcoming and said no problem as long as your here before 6pm we can take care of the oil change. I got there at about 5:54 and typically you would think some shops would just tell you oh we are closed but that wasn't the case they were very welcoming and did the oil change with no problem. Thank you for your great customer service! read more

I was told I would be out of there in 30 minutes. While I waited for 45 minutes, I watched as two cars that came in AFTER me were both finished and gone; my car was still in line and hadn't even moved. I watched as they came in and told a lady next to me that she needed a new air filter; hers was nearly like new, but she fell for it. I left and I'll never go back. Went to Spee Dee on Dewey they were friendly, outgoing, didn't try to upcharge me, and were done in 20 minutes. I'll be back there for sure! read more

Sebastian helped me today. My car needed an oil change, transmission fluid change, and a new belt. He explained everything and answered all my questions. read more

I walked in to get an oil change and was greated immediately by Greg. The place is very clean, and the staff is nice. I had a coupon and was told if I couldn't find mine they had one for me. I will be back. I love a business with good customer service and a job well done. read more

Wow! Just got my oil change here at there new location and hands down it was the best experience I've ever had at an oil change station. For starters there was no unnecessary up-sale and anybody that's ever experienced going in to get something simple done on your car and the sales guy tries to sale you his liver and heart too knows what I mean. I pulled up and Greg came up to my car before I had time to get out asking how he could help. From the greeting to me driving off the lot, he as well as the other two gentlemen were very accommodating and knowledgeable. Greg walked me through everything that needed to be done as well as his suggestions. Being a woman I usually tend to feel like I'm being taken advantage of because of my lack of car smarts but Greg did a fabulous job at making sure I knew what was going on with my vehicle. The inside is very clean, comfortable and equipped with beverages while you wait. The perfessionalism and customer service was exceptional and of a caliber I haven't seen in a while. No more shopping around I've found my car guys. read more

last october i took my van to get an oil changed... nasty people slammed the bonnet so hard that it broke my windshield. call them many times and emailed even their head quarters in houston texas. no one replied back.. the manager is so rude and unprofessional. the guy who serviced my van looked like he was under influence. read more

I've never felt so disrespected at an establishment such as this one. BEWARE LADIES THEY WILL SCAM THE HELL OUT OF YOU IF YOU DONT KNOW ANYTHING ABOUT CARS. I came and specifically asked for an oil change and a break change. As I was leaving , the guy was explaining how I didn't need breaks yet but definitely very soon. So I looked at him and asked why my "check breaks" light was still on . He said "we only did a break inspection" I said "so you charged me to tell me I didn't need breaks yet but I will very soon?" He said "ESSENTIALLY YES." HELLO!!!!! I ASKED FOR A BREAK CHANGE. I don't need you to charge me for something I already knew!!! I was FURIOUS he had the audacity to tell me they would do the break change and wanted to CHARGE ME AFTER THATS WHAT I INITIALLY ASKED FOR. They also said my ABS LIGHT was on and if I wanted to get it checked WHICH IT WASNT. They literally will try to rape you with unnecessary charges! Anything to milk those dollars! PATHETIC AND SUPER UNPROFESSIONAL. DO NOT GO HERE. & IF YOU DO MAKE SURE YOURE SPECIFIC AND VOCAL ABOUT WHAT YOU WANT OR THEY WILL SCAM YOU. read more

First class, no pressure, service driven professionals! This is by far the best service I have ever received when it comes to car repairs and maintenance. I was educated on what my options consisted of regarding regular and preventative maintenance and was empowered by Marvin to make the best decisions for my personal and financial situation. Without a doubt the absolute best value in the Sacramento area. Do yourself a favor and let Marvin and the team provide you with the same exceptional experience. Please utilize the power that you have as a consumer and give your business to an establishment that deserves it. You will be more than happy that you did! read more

Very clean and friendly, the guys explained everything well and I was out in no time!

Awesome customer service. By far the best experience I've had for an oil change. Assistant manager and the manager were both on site and moved everything along. Informative and experienced. Will do business here again. read more

They opened up right at 8am sharp and got oil change and had me on my way in 25 mins. Quick very courteous service. Would have given 5 stars except they forgot the air valve caps and went over the upselling several times to recommend additional services. I appreciate the 1x but after the customer says no then the same technician shouldn't ask 2-3 more times. Overall though, great service and convenient location. read more

Visiting family in Carmichael, thought I would take advantage of opportunity to have my oil changed before heading back home in the North. I was overwhelmed by the positive, friendly, professional service--from start to finish, I do not recall ever having better service from any business anywhere. I was nothing short of gobsmacked by the quality of care. read more