I've been coming here for 4 years. The service is reliable, they communicate well, and they are…read moretransparent. I know what I'm going to get and they do a good job. For an in town reliable oil change, I recommend this 100%.

I just bought a cash car went there because I had a coupon ..of course coupon wasn't valid on full…read more synthetic oil change.. I assumed they would do the 18 point inspection...which was supposed to include brake , transmission, power steering well it didn't I went there because I had a check engine light .and car was new so wanted to have everything ship shape. I called complaint line. They said sorry bring back well levels so low I can't I have to get friend to take me to buy . They could have ruined my car. Never trust them they suck. Remember the good old days when chassis was lubed with oil change well that doesn't happened 20 more my bill over 120 bucks thank God I thought to check myself...they suck I'm a women they saw me coming LAdys Don't go there Martie Mcwatters

The name says it all! Kwik Kar was very quick and professional when performing my car inspection…read more Waiting area inside is clean and within 10 -15 minutes, my car inspection was completed. Located on Camp Bowie, the shop is conveniently located and very well kept.

Why can't they just do what I came for. I need inspection and that all I said. Tha should be a…read morenormal conversation and understood that no I don't want you to take my car apart to see what else it needs. If I wanted to or had time to, I would say. Hey flip this thing upside down. And then you get mad once I say again! Why are you taking stuff apart. It's an inspection!!!

I've been coming to this Take 5 location for a long time, even though it's over 30 minutes from my…read morehome, because the service has always been outstanding. That's why today's experience was disappointing. I asked a technician which oil was correct for my 2023 Lincoln Navigator after noticing two different DuraMAX oils on display. He recommended the wrong one and, when I questioned it, became rude, dismissive, and disrespectful instead of taking the time to verify the correct specification. I requested another technician, and he completely turned the experience around. He was professional, courteous, verified that my vehicle required SAE 5W-30, showed me the correct oil before servicing my vehicle, and answered my questions with patience and respect. I appreciate the second technician for his excellent service. My only suggestion is to ensure all employees are well-trained on both vehicle specifications and customer service. That's the level of professionalism that has kept me coming back to this location.

DONT GO HERE. Prices are too high, service is not fast, and they don't care if they damage your…read morecar. They have no respect for you as a customer. Read on if you need proof. I went on Christmas Eve for an oil change and the next day when I was on the highway every time I went over a bump I could hear a scraping sound. I drove to and from frisco with more and more damage being done each bump I went over. When I was able to look I could see the skid plate wasn't fastened to my car good enough after service. I went back the next day and told them about the issue. The same person from before ushered me into the shop. Tinkered for a good 10-15 minutes and said I was good to go. I trusted that they fixed what they messed up and drove off. I was headed out of town that day so needed my car drivable. I stopped to get gas and peered under my car-- their "fix" was using zip ties to fasten the plate to my car. I would have appreciated some ownership in their mistake and some honestly when they acted like they fixed the issue that THEY caused. Instead, they sent me off with me having to now go somewhere else to fix something they are responsible for. I really don't like leaving bad reviews, but after that experience I have to. This was an infuriating and disappointing experience. I understand that the mistake of the skid plate coming loose could have happened anywhere, but the way this was handled with no respect makes me regret ever giving this specific store my business in the first place. Please do better for your paying customers.

Is it possible to give them 10 stars? I came in with my radiator busted and immediately they wanted…read moreto get me in to help me out. I wish I caught her name but she was hands down the most helpful woman I've ever come across. She talked me through everything as well as the gentleman who did the dirty work. I found out they had a busy rush taking in another company's mechanic issues and worked straight through without lunch on a 90+ degree weather and I walked in right after the rush. Their work ethic didn't slow down, they were helpful, patient and most of all willing to do anything to make sure everything went smooth. I can't thank them enough with everything being such short notice. If I find out their names, definitely giving them they deserve. *** After sparking a conversation with Lynn (another 10 star), this place gets better and better. If you go any place else, you're living life wrong.

Whoever changed my oil traced 'hello gorgeous' in my rear view mirror in the smudge. I didn't see…read moreit for a few days, and then when I noticed it I seriously thought I had a stalker or something. I was trying to figure out who had been inside my car (i hadn't driven anyone in over a month), and realized the only person had been inside by car was the man that helped me at jiffy lube. SO creepy and inappropriate. Gave me a heart attack. Will NOT be going back. Unfortunately because this is such a convenient location. Seriously, not appropriate.

Had car towed here when battery died last night and no where nearby was open…read more Called this morning, the young lady I spoke with was very kind, explained their processing and advised they could start diagnostic testing prior to me arriving. When we arrived our car was already pulled in, and a sheet of what needed to be done was printed. Talked with them for a while, very honest in saying that our battery looks as if it was still under warranty, and advised we double check before purchasing a new one with them. They did complete an oil change, which was quick and affordable. Will say the online/website discounts were not honored at this location. So double check first if trying to compare pricing with other businesses.

I am actually appalled about how hard they try to scam me. I came up there and asked for my blinker…read moreto be replaced, they went and looked it up and everything. Then they came out and said it would take two hours and be $300 to change a single blinker lightbulb. I went to the store and bought the five dollar lightbulb myself and it took me 10 minutes....... I have never tried to work on a car myself ever.. It was the lady with a short blonde hair that told me this. I don't even write reviews, but that's ridiculous and just such a scam.

I needed a car inspection, and my mechanic recommended this shop. When I approached the counter, I…read morewas met by a very rude young man. Another employee stepped in, apologized, and mentioned that they constantly have to address his behavior. Honestly, if someone needs to be spoken to about their conduct on a daily basis, they shouldn't be working at your establishment. Because of that interaction, I'm not likely to return to this location. I will say the rest of the staff was polite and helpful.

Priscilla, my SUV, was making a rattling noise. I feared a big repair bill, but something had to…read morebe done before the "issue" became serious, so I dropped her off here one morning. A few hours later, I received a voice mail to call or stop by. I came back late afternoon and one of the mechanics explained that a plate covering up a reservoir in back underside of my SUV had become loose and was causing the rattling. The mechanic tightened up the screws and my car was fine. I was so relieved! Then, I realized, the mechanics here are HONEST! I stared at him for a few and he just smiled. I said, "Thank you, how much do I owe y'all?" His response, "No charge. We hope to see you back for some mainetance." Wowzers! My hubby and I are now taking our vehicles here for all maintenance!

I got some brake work done here and I was very impressed with the quality of the work, the time,…read moreand customer service. Adam was my mechanic and he was super transparent, honest, and upfront with me. Fair pricing for the work done. I'll be bringing in my other vehicles for future work because it's hard to find an honest mechanic these days. Highly recommend.

Great service quick tire installation very professional and cheaper than other places to get my…read moretires change

Terry and his incompetent crew took advantage of me and led me to believe they were helping when I…read morewent to store number 2505 on or about 3/17 or 3/18/2026. They charged me $320 for "ac maintenance", fully aware that there was a leak and I would have to return. Terry told me that the Freon in my vehicle was all gone, knowing it doesn't just dissipate, as he is the professional in this situation. I asked him about a possible leak and he told me they didn't locate one and my car did not indicate one when they scanned it digitally. He failed to provide me with the typical "digital diagnostic paperwork" normally given. When I returned, approximately 3 weeks later, Terry quoted me $1200 to fix the "leak" that they didn't discover during my initial visit 3 weeks prior, stating that "it passed the test and no leaks were discovered". I decided to get a second opinion. I noticed when I left their location that day my AC was blowing hot air and making a loud noise, which was not occurring when I took it in that morning. I was able to purchase the part needed directly from Volvo for $250, the same part Terry quoted me $633 for. I then took my vehicle to another, more reputable mechanic, who observed another broken piece that could have only been caused by the previous mechanic during the diagnostic phase of the before mentioned problem. I contacted Terry, informed him of this, and he agreed to reimburse me but later recanted. So not only did I lose $320 for a service that should have NEVER been completed but I'm also out of an additional $200 for a part Terry's technicians broke and tried to cover up. Do NOT trust these people. They are unethical and take advantage of those they deem as vulnerable and ill informed. It should be noted that even with the $320 I wasted with Terry, the problem being fixed and the additional $200 I was out of pocket because of Terry's technician's negligence, I still spent less than the $1200 Terry quoted me. It appears that Terry was aware of the broken piece and attempted to replace it in the overquoted $1200 price he gave me. I've contacted corporate as well as BBB.

This is my go to shop for both my 2013 Malibu and 2018 Mercedes. The people are always nice and the…read moreshop is always clean. They have the cleanest restroom I've ever seen in a mechanic shop. I've gotten my Emissions test done on both cars. Service was professional and quick. I've had my oil changed on both cars, same great service. I went over there in my Mercedes thinking I needed all these services done, after speaking with Terry, he said it didn't sound like I needed those services at that time. He said he also drives a Mercedes. So I trusted him when he said I didn't need those services. The oil change for my Mercedes was way cheaper than going to the dealership. I would definitely recommend this location and I will definitely be going back.