Knowledgeable, friendly and the repair service was fast. It was about a week for my clock repair…read more I'm happy that this business exists. I don't know where else I would have gone to get my clock fixed. Also, they have cool local art there!

Met Tom Quinn this morning and it was so refreshing to see how passionate he is about customer…read moreservice. I came in to ask about a maintenance request on my Tissot wristwatch and after looking at it Mr. Quinn said it was not needed at this point and come back to see him in a few years. Most other places simply would have done the service and charged hundreds. Old school business: Do what's right for your customers!! I can see why they have been in business for decades.

Very helpful and friendly staff. Definitely recommend this establishment. I needed some repairs…read moredone and the staff went above and beyond to help me.

I had my daughter keepsake chain redone.It was a quick 3 day turn around…read more Customer service was on the ball.They knew what i wanted to get done.Very fair price for the repair and quick service.I would use them again for all my jewlery needs.Also had a nice selection on items in the store as well.

I came across this store in a Scranton brochure and it looked like a place I would love. And it…read morewas. There were items for men and women and a good variety of clothes, jewelry, home goods, you name it. Prices ranged from inexpensive to expensive but there's definitely something for everyone and a nice place to pick up a gift for someone.

From the owner: Pandora, Casio G Shock, Casio Baby G, ICE Watch, Invicta, Flex Watch, WeWood Watch, Trollbeads,…read moreAlex and Ani, Good Work(s), LizzyJ, EMU Australia, Dragon Optics, Electric Visual, SPY Optics, Sanuk, Yosi Samra, Dash & Albert, Pandora Bracelets, G-Shock, Baby-G

Back on Sept. 10th I stopped at the watch shop to see if I could get a battery replaced in my…read morewatch. It was only an inexpensive timex, it had been loosing time, so I figured it just needed a new battery. I asked if he could change the battery in my watch,he said yes.I asked how much , he said $13 . I said ok, he took the watch and went back into his office. There was a window so I could see him at his desk. I could not actually see what was doing, assuming he was changing the battery.After about 10 minutes or so he came out handed me back my watch, charged me $13 and I left. After while I noticed my watch was still loosing time, so I figured since it had a new battery something else must be wrong with it. So I bought me another Timex watch to replace it. I set the older one on my dresser and after a couple of months out of curiosity I checked my old watch on the dresser and it had stopped running. Now if it had a new battery put in it back in Sept.,it should have been still working. I do believe he frauded me by not changing the battery and charging that he did.. I will not go there again.

10-10 would definitely recommend to anyone who is looking for watches or watch repair. I went in…read morethere think my watch would need repair and all it needed was a battery the guy behind the counter was able to fix it on the spot, only charged $13 USD including tax and did not take very long swapping the battery.

Great Experience! wonderful workers and so helpful! The absolute best!! Our family has been going…read morefor years and has never had anything but wonderful things to say! They go above and beyond to help you And they have such gorgeous things!!

I was in the market to try on a Grand Seiko spring drive watch, and a billboard I saw in my area…read moreled me to the Boccardos in Scranton. They have a wide (5+ brands) selection with many in luxury status, and these brands range from 2K to 18k range. My Experience: I found the store well-planned and laid out. The staff, including at least two generations of Boccardos, were present, and 1/3 greeted me as the others were busy. They left me alone to peruse the store, then advanced to assist me when they saw I was ready for attention; they approached me for what type of watch I was in the market. I was dressed in jeans and a leather jacket and treated like a customer interested in an excellent wrist piece, the same as in Chicago, where I was last month at the Omega, Tudor, and Breitling boutiques. The Watch: Though they did not have what I was looking for, they had a Zebra, a Seiko-Prospex LX, for a STEAL! You can not beat a watch that blurs the line and sticks it to the Rolex GMT more than MY new Seiko-Spring Drive Lx, GMT, zaratsu polished titanium Batman. If you want a couple of amateur horologists to banter, this is the watch, and it pairs well with an aged Japanese whisky. The word Seiko and luxury puts a sour taste in the mouth of those pursuing luxury, but the guts in this watch fall short of none. A true engineering marvel. With my fan-boy love for this watch, it has a well-established position in my collection. They have a fantastic display of Longines, Breitling, Oris, Luminox, Bulova, and other watches that fit all budgets. I was pleasantly surprised and will return when the itch needs scratching. This is a decent business, with quality products and great staff interested in their products, at least the watches. As we discussed, I agree with not servicing or dealing with "grey" watches with all the fakes. I would not want to be ripped off by a random fake AP, Rolex, or Omega until these watch-producing companies stand by their product if certified. If they turn you away, it's the right thing to do in their interest, and it's business. Stores like this are relationships, and you have to work on them.

Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

Took our Howard Miller click there to be fixed. Paid a sizable amount for it and it quit working…read morethree weeks after we got it back. We have tried calling multiple times to no avail and when I go there no one is around.

Can't complain since I got my watch repaired here for only $10.00…read moreHowever I must say it was an experience of time travel........

The salespeople (Jacqui) and the entire staff at Steve Pronko's are wonderful. If they don't have…read morewhat you're looking for, they will be more than happy to procure it for you. My only issue is is when I go in there to pick up watches that were getting batteries or a piece of jewelry that was ordered, I always end up finding more things I want.

Long time trusted jeweler in the city of Scranton. Excellent prices, quality service and…read morereasonable on-site repair services.

They paid 4.5% below gold spot in person. Was told 3% on…read morephone. Small shop but full service. So so part of town.

From the owner: Most honest gold & silver buyers in the area. We also buy anything of value. We have a large repeat…read morecustomer base. No pressure, Come in for a price!

Watch batteries are terrible every watch battery I have purchased there dies within a year and I…read morehave bought at least 6 or 7... How can batteries with today's technology? Not be as good as the batteries from the 70s. 80s and 90s that lasted for years. No excuse.

Best watch and clock shop anywhere! Expert work and great prices......whoever leaves a bad review…read moreare just people that are mean and have no business even being on planet earth! I guess you will have people that can never be satisfied......thanks, Bill Stevens