Great and friendly service. Reasonable pricing. Excellent workmanship. Highly recommended!read more

They never called me back. I sent pictures, told them what I needed twice and no answer.read more

Took our Howard Miller click there to be fixed. Paid a sizable amount for it and it quit working…read morethree weeks after we got it back. We have tried calling multiple times to no avail and when I go there no one is around.

Can't complain since I got my watch repaired here for only $10.00…read moreHowever I must say it was an experience of time travel........

I first met Chris Ross in the winter of 2008, who a financial situation that I was going through…read more It was more than willing to work with me ... As a result of Chris and I have been friends ever since, with me referring all my jewelry customers, as well as my jewelry needs to him and through him. He and Carol had presented me and my third former wife with several beautiful wedding at our wedding at September 14, 2013... you get from their custom made jewelry is second to none anywhere in this area. Frank J. Capozzi Sr.

In this day and age Ross Jewelers is a treasure! Chris Ross is a gentleman, very welcoming and is…read morein a Class of his own when it comes to professionalism, his knowledge of the jewelry business and his desire to do whatever it takes to more than satisfy his customers. His staff are are a quality customer focused team with years of experience. You cannot find a better family owned jewelry business like this in our entire region. He is the best. Paul J.

My son was on the eternal search for his first high-end wristwatch…read more Mike Kelly at Precision rode to the rescue. Low key and super knowledgeable, Mike listened to our needs, and directed us to my son's DREAM WATCH! Thanks for the awesome experience!

This operation is a straight up scam. "chase" lowballs you by about 35% on your trade and…read morefurthermore has the balls to claim even that is subject to his idiots inspecting every little thing about it. Meaning they will come up with another excuse to give you less. What an idiot. I have a collection of over 40 watches, valued at hundreds of thousands of dollars and simply wanted to sell a few of them that I have zero interest in owning anymore. This guy lost a rich customer. That's how stupid they are.

I hired Sneidman's to engrave my husband's wedding ring. When we were there inquiring they assured…read moreus that they could do a colon (:) as part of the inscription, and we clearly stated to them that that was the reason that we went there over other jewelry stores, because the few other places we had checked did not have the capability of inscribing a colon. I returned to pick up the ring, and the engraving was terrible. The words did not line up together, and they omitted the colon as well as the dash (-) that I had written out for my inscription when I dropped the ring off. The (?)owner stated that he had been unable to accomplish these characters on his engraving machine. I was never notified of this until I showed up to pick up the ring and pay for it. And I was still expected to pay for the engraving work that they had incorrectly completed. I felt deceived and cheated as I left. I hate to give a poor review for a small town business, but I was very disappointed with both the work and the service, especially for such an important piece of jewelry to us. Would not recommend.

My father took an heirloom mantle clock into the store after reading an article in the paper that…read morethe owner was able to fix clocks. When my father returned he was told it was broken ( presumably by him). When my father returned home it was discovered that the key for the clock was missing. We followed up to pick up the key, where we discovered he LOST the key. When questioned about the damage to the clock he denied breaking it and said that the clock "had considerable work done to it in the past" which is 100% untrue and would need a rebuild to be fixed. After FOUR trips to the store, I was looked in the eye and told the key being provided to me on the FOURTH trip (after 3 previous keys) was our key. When I took it to my father he said it wasn't the key. After some investigation, it was discovered he had taken the clock to Ye Olde Clock shoppe in Dallas and gotten a replacement key, despite being looked in the eye and told it was OUR original key. I would trust NOTHING with this store or the owner. He is condescending, arrogant and most importantly a liar. I would have appreciated the truth and would have accepted that over being lied to. Furthermore, while I cannot prove it, it is my impression that he tried to fix our clock, broke it and then took it somewhere to cover himself to have verification that it "had had extensive work done on it" which never happened. Such a shame when we tried to support a local business during a global pandemic. Be weary!

I had such a GREAT experience at Fellins. The selection is out of this world! My fiancé got my ring…read morehere and everything is completely customizable. The customer service was OUTSTANDING. 10/10 would recommend.

From the owner: Jewelry appraisals, custom designs, jewelry & watch repair.read more

This place is exactly what I remember how great jewelry stores used to be. Very friendly, caring…read moreand legitimately concerned you get what you're looking for. I will definitely return in the future.

I will never get my jewelry appraised here the son stole my Mother's 10k diamond and a 10k…read moreaquamaririne. One from each ring these rings have been in my family for generations, and because of their status in this small town and the fact that I'm black no 9ne will do anything well these stone are in the 100's of thousands so there will be a case for grand theft lodgeed