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    Jewelry Fixx

    4.8 (205 reviews)
    Closed • 10:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Jewelry Fixx

    Jewelry cleaning

    Jewelry redesign

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    Recommended Reviews - Jewelry Fixx

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Ms. Mona H.

    My son gave me a braided pull string bracelet with the stones on it. Edmond designed this amazing bracelet so that I can have it as a keepsake. I'm so grateful and I'm so happy.

    Rolex Coke GMT
    Jesse W.

    Thank you to everyone at jewelry fixx for always coming through with the best custom jewelry and luxury watches... Have the privilege of purchasing a custom diamond ring for my wife, as well as a Rolex for myself. They're fair on their prices and they take care of their customers.

    Missing gems
    Ginger G.

    I'm feeling very sad about leaving this review. As the people who work here are very kind, but the quality of work is extremely disappointing. I brought in a few pieces 4 months ago. One was a jade ring that had a broken silver prong. They said they could fix it no problem. I also had a few other rings that needed the band reshaped as the bands had bent a little over the years. While I was waiting, they offered to clean and shape my wedding band, which was very kind, completely for free! While I was waiting, they said they were so sorry but when they went to reshape it, one of the Moissanites popped out and they would need to keep it with them to fix and they would do it for free and they were so sorry . Accidents happen, and I know that my wedding band is very thin and dainty so I wasn't worried. When I went to pick it up, I said thank you and walked to my car. Once I sat down, I realized the shape of my wedding band was completely different and did not sit with my wedding ring the same anymore. (Photo attached) I walked back in to tell them, they apologized again and said they would fix it. They even thanked me for giving them a second chance instead of going straight to yelp to leave a bad review. So I had to leave my wedding ring and my band with them for another week. When I picked it up, it looked beautiful and they had replaced a few of the Moissanite chips that fell out. unfortunately, within two weeks, the gems started falling out again. This was back in May. It is now September, and I am missing three total now. (Photos attached) I was still chalking it up to the original design being dainty, but then yesterday the original reason I went in, the jade ring prong..... the Jade gem fully came out of it setting. It's only four months after being fixed. Why are all of these pieces falling out? I'm very frustrated. They are very kind and their prices are great, but the quality feels rushed and I will not be going back here. I'm very disappointed.

    Peter G.

    I live in Burbank, but I drive to Valencia for anything jewelry related and visit Jewelry Fixx. You won't find a better better spot in LA. I recently had them restore a vintage Wittnauer, and they did an amazing job. Thank you so much!

    New setting, new looking ring!

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    6 months ago

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    Eddie O.

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    29 days ago

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    Eddie O.

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    1 month ago

    Great service and really fast! They sized a ring perfectly and adjusted my watch band to fit as well. Really nice and friendly service.

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    Eddie O.

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    17 days ago

    The team was very friendly and knowledgeable regarding my jewelry. The repair was fast, Just a bit pricey.

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    Eddie O.

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    2 months ago

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    Eddie O.

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    2 months ago

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    Eddie O.

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    4 months ago

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    3 months ago

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    Eddie O.

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    1 year ago

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    Eddie O.

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    4 months ago

    We have been customers of Jewelry Fixx for quite some time and their service has always been great!

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    Eddie O.

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    1 year ago

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    Eddie O.

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    5 months ago

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    Eddie O.

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    1 year ago

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    11 months ago

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    1 year ago

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    1 year ago

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    Eddie O.

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    8 months ago

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    8 months ago

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    2 years ago

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    Eddie O.

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    10 months ago

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    3 years ago

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    Eddie O.

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    2 years ago

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    2 years ago

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    3 years ago

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    Eddie O.

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    1 year ago

    Great job, but very expensive. I went to them for the great reviews. Just too pricey for me.

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    2 years ago

    They put new batteries in my watches great service and quick and honest and they have many watches

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    3 years ago

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    Eddie O.

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    1 year ago

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    Eddie O.

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    1 year ago

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    3 years ago

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    1 year ago

    Honest, excellent service at a reasonable price. Every time we come in, they offer to clean our rings

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    1 year ago

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    Eddie O.

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    3 years ago

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    Eddie O.

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    2 years ago

    Honest excellent service, I will definitely come back for future purchases or repairs.

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    Eddie O.

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    5 years ago

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    Eddie O.

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    1 year ago

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    Eddie O.

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    4 years ago

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    Eddie O.

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    2 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 6

    Ask the Community - Jewelry Fixx

    Review Highlights - Jewelry Fixx

    “once I got there, Eddie took care of me immediately, he cut the ring off manually, pain free and noise free.”

    Mentioned in 41 reviews

    Read more highlights

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    Ro Ma Jewelers - Emerald Solitaire

    Ro Ma Jewelers

    (409 reviews)

    $$

    Last year (July 2025), my partner and I decided it was time to look at engagement rings. We had…read morededicated a month to shopping around and learning everything we can about what we should be looking for in a ring. Ro Ma was the first place we went to. It was funny because Noelle was our Sales Associate and I remember her saying "Feel free to shop around, you'll be back" and she was not wrong. We shopped around mainly in Orange County, but this place had our heart from the very beginning. They walked us through EVERYTHING. It was very education forward and did not feel sales pushy at all. We figured out what size my finger was, we looked at what kind of bands I liked, and they put the stone over my finger so I would get an idea of what the ring would look like. Of course, they had the chart out that showed us where certain stones were ranking in terms of color, cut, and clarity. When we were done browsing, they set my partner up with a profile and provided notes on every little thing that I liked so that he would not have to remember when it was time to make the purchase. While I'm not too sure what went on between the time I went in and I got the ring, I do vaguely remember my partner telling me the jeweler (Eli) had a whole mock up of the ring on his computer to show him how it would turn out. My partner proposed in November, and I'm so obsessed with my ring. I get so many compliments on it. However, the story doesn't stop there! We went back to look for wedding bands in February and Eli introduced himself as the man who made my ring and he remembered EVERY LITTLE DETAIL of it. He even remembered the size of my finger! I was thoroughly impressed. He was very honest with us and said we could come back in August to buy the band because he wouldn't need 8 months to create the wedding band. I appreciate the honesty and it's not about making a quick buck here at Ro Ma. We ended up purchasing my wedding band in August 2026 with Eli and Tania. I'm shocked after a whole year later, they still remember us, my finger size, and the specs of my ring. Tania also told me to come back in before my wedding to get the ring cleaned up and she also said it's a good idea to have it looked at to make sure that the prongs are still looking good. I really appreciate that they genuinely care about their products and their customers. I would highly recommend coming here for any jewelry needs!

    My fiancé surprised me with the engagement ring of my dreams, and I couldn't be happier with how it…read moreturned out. He customized an east-west oval ring, and not only is it even more beautiful than I could have imagined, but he told me how collaborative the entire process was. Week after week, the jeweler shared updated renderings, incorporated feedback, and made sure every detail was perfect. The craftsmanship, communication, and care throughout the process were exceptional. I would highly recommend them to anyone looking for a truly custom piece!

    Valencia Time Center - A view of the GMT-Master II you don't see everyday. Well, unless you're us!

    Valencia Time Center

    (144 reviews)

    $$

    I took my watch to Valencia Time Center because the band was broken, and I had a great experience…read more They fixed the links very quickly, and the pricing was very reasonable. The customer service was excellent--friendly, efficient, and professional. I really appreciated how fast and well the repair was done. I will definitely be coming back if I ever need anything fixed again. Highly recommend!

    I made the glaring mistake of taking my vintage Omega watch to a local watch repair in Canyon…read moreCountry. Without reviewing the local shop, let's just say he did a terrible job adding 2 links and a new (dead) battery...no wonder he insists on cash. When I got a good look at the workmanship (not) and saw 2 link pins sticking out the side of the watch, I asked around for other referrals. I was NOT going to take it back to the same guy. That's when I heard about Valencia Time Center. From the time I walked into Valencia Time Center, I could tell I had found the right place. I was immediately greeted by a friendly associate. After explaining to him what had happened with my watch, he gave me a fair estimate. After a minute, Duane came over and discussed with me his ideas to fix and realign the links to where they should be placed. It appeared to me the 18k gold had been bent by the other guy, but Duane was able to make whatever magic alignment adjustments in a way that corrected the mistakes and made the watch look perfectly set again. He knows his craft well and obviously carries the right tools to fix what is brought in for repair. This watch is very special to me. I thought it was damaged forever. Lesson learned, I will never go anywhere else....and I earned 1 point! Love that! Thank you Duane.

    Classic Designs Jewelry - Custom ruby ring that was in pieces and not back together.

    Classic Designs Jewelry

    (63 reviews)

    $$$

    If you're looking for a jeweler you can truly trust, I can't recommend Apo Yessayan, Master Jeweler…read moreat Classic Designs in Valencia, highly enough. He is a man of integrity and honesty who genuinely puts his customers first. We brought in a ring for repair and were given an initial estimate. After taking a closer look during the repair process, Apo discovered the work required was less extensive than originally expected. Instead of charging us the original quoted price, he reduced the repair cost significantly. We never would have known the difference, but his honesty and ethical business practices spoke volumes about his character. In addition to his exceptional craftsmanship, Apo provides outstanding customer service and treats every customer with respect and fairness. It's rare to find someone with this level of skill and integrity. We are incredibly grateful for his honesty and will gladly return for any future jewelry repairs or purchases. Highly recommended!

    Exceptional! I had my original engagement ring given to me 16 years ago end up in the garbage…read moredisposal by accident. Classic Designs helped me salvage what they could from my old ring and made it into a new ring using some of the old diamonds which really meant a lot to me. The new ring turned out absolutely stunning. The service was excellent. I have a couple diamonds left over and I am definitely going to return in the near future to have those made into stud earrings. Thank you so much!

    Jewelry Fixx - watches - Updated October 2026

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