Igor is a man of few words...but man, is he good at what he does. I came in extemporaneously on a lovely Friday afternoon after work because my watch had stopped working. For anyone who knows me, I LOVE my watch. It is a Rado watch that my dad lovingly bought for my mom; he later bought her a different one so that worked out perfectly for me heh. I've worn it consistently for the past 8+ years. Because it is older than most watches, the battery usually needs to be changed every 1-2 years. Thinking this was the case again, I went to Jewelry Express Works to see if I could get a battery replacement. Igor was pleasant and said he would look at it before he could tell me what steps he would take. After about 5 minutes of me perusing the adorable store, he came out from the workroom and told me that the new battery was put in but it still did not work. Cue panic mode. Immediately, I started thinking about all the repair scenarios: "He's going to tell me I need to replace all the inside parts. It's gonna cost me hundreds of dollars!! I'm not going to be able to wear this anymore. SOB. SIGH." Igor asked me to leave it at the shop and he would call back once he resolved the issue. Reluctantly, I agreed and went off to do some grocery shopping. While I was at the checkout line, he called back 30 minutes later and said it was a short circuit that he replaced. Guess the price. $35!! Over the phone, I thought he said it was $50 and was relieved but he quickly assured me it was actually $35 so I was even more relieved. I happily picked up my watch and it works perfectly. :) read more

I can't recommend Jewelry Express Works enough - working with them has been a most enjoyable experience. I have had jewelry made, repaired and improved in every possible way. I purchased a beautiful pair of earrings made by Igor, the owner, and I couldn't be happier. Prices are fair, everyone I've interacted with has been more than helpful and so pleasant. I never fail to leave the store with a big smile on my face. I would trust this business to meet any jewelry needs I'll have in the future. read more

Jewelry Express Works is a fabulous store. I recently asked if he could repair a stackable topaz ring with a stone missing. He also replaced a gold post for my Black pearl earring. I saved hundreds over replacement. Beautifuly done! read more

Igor was fantastic. I first arrived with my guard up, just trying to learn as much as I could--and trying not to get pressured or upsold before I was ready to purchase my ring. I immediately found that Igor was knowledgeable, skilled, and genuine. I ended up putting in a deposit that day and began the process. I visited 3 more times as Igor guided me towards choosing the right size, cut, and clarity, as well as the custom gold work for the ring. He gave me multiple options for every step along the way and I couldn't have been happier. As a bonus, he even resized the ring for free after we found I requested it a little bit too big. read more

Jewelry Express Works - Photo of the engagement ring. - Jewelry Near Me - Brookline, Massachusetts

We found Igor after taking my husband's wedding band to be resized (which he did in less than 2 days), and were taken by his jewlery in the store. We decided to have him design my wedding band and couldn't be happier with it. He listened to my ideas and what I wanted, gave recommendations on what he thought would work best, and was flexible with my budget. The ring is beautiful and was done in less than a week, and he resized my engagement ring for me in less than 2 days (huge for the ladies who don't want to be without their rings!!). We will definitely go back to Igor for any future jewlery needs! read more

Jewelry Express Works - Custom wedding band - Jewelry Near Me - Brookline, Massachusetts

Igor engraved a watch that was a special present for my son-in law. He was so helpful in designing the engraving. He helped me choose font, size etc. an hour later it was done! And done beautifully. I can't wait to give it to my son-in-law. I will always go to jewelry express works for purchases and repairs. Thank you Igor for your kind, professional help. read more

This shop has become our household's go-to jewelry repairer. They have resized several rings, fixed a damaged pendant, as well as broken jewelry clasps and earring backings for some of our favorite pieces. Each time they do fast and seamless work and we're happy to have an affordable way to get more life out of our sentimental treasures. The shop staff is very friendly and helpful and always transparent about what they can help us achieve. read more

Had a few pieces I needed fixed, and also wanted the prongs removed from an old gold band. He gave good advice on what was and wasn't possible with the band, and did the work quickly and well. Highly recommend! read more

The jeweler estimated that it would take a couple of days to resize my engagement ring down two and a half sizes. He called me to tell me it was ready half half an hour after I left the store! Only $40, too. This place is awesome. read more

Igor is very reliable, professional and helpful with jewelry repair. A quiet and pleasant man. Highly recommended. Will return.

I went to them to replace batteries and repair two watches. After 3 months the band on one broke and the other one he cleared also, the hands fell off . I had misplaced the receipt and called him asking if he might remember the work... sadly a hundred plus down the drain. I am posting this after 3 months. KEEP YOUR RECEIPTS IN A SAFE PLACE!!! I did not, a lesson learned read more

I had two rings, one which needed to be resized to fit my "gross little girl hands" (my brother's word-for-word assessment), and one which needed a good reshaping and stone replaced (because when you wear something for ten years, and are a klutz, things break). It took a little more than a week, but when I went to pick them up, they were meticulous. The best part? For both pieces, the total was $45. $45! I'm not sure what I was expecting, but that was one receipt that I was only too pleased to sign. The place doesn't look like anything remarkable, but as I waited (both for drop off and pick up there were other customers before me), I perused the merchandise, and there are some beautiful pieces. And it's next to the Brookline Village T, so it's INCREDIBLY easy to access. read more

Kind of grumpy dude, does nice work Very unpretentious shop. The owner/operator is very nice, and charges fair prices (confirm prices during drop off) Had a couple of watch batteries replaced while I waited. A third watch needed a new sapphire face, which he replaced within a week for $50. Looks brand new again. read more

Jewelry Express Works is a fabulous store. I recently went to the store asking Igor if he could help repair a jade bangle bracelet for me. He was so accommodating with such a positive attitude about trying to meet my needs with the best possible solution. We worked together discussing the options and he even drew a picture of how the bracelet would look upon completion. He valued my input of my likes and dislikes and incorporated them in to the final product. I was elated upon returning to the store to pick up the repaired bracelet because it was absolutely beautiful. His craftsmanship of designing brackets for opening and closing the bracelet were far beyond my expectations. Igor's skills and jewelry expertise along with his innovative ideas are outstanding. He was even able to provide this repair in a very timely manner. Igor is a GEM. This is a credible store owned by someone you can trust! read more

Efficient and inexpensive. I was able to have rings resized and a gemstone replaced when it was lost.

I brought a pair of very unique expensive watch that needed a lot of work to this place and the result was above all my expectations!!! No need to mention how nice and experienced the owner of the place is. As well as selling and repairing watches he sells and repairs jewelry. Prices are very reasonable. I left my weekly paycheck there and do not regret it!!! read more

Igor is a magician. He fixed one of my watches that had been broken for years because nobody could fix it - in less than a week! He also hand made me a beautiful necklace with an old bracelet I had and leftover pearls. I accidentally broke the necklace later on and he repaired it right away. He's very kind and patient and talented! Everything I gave him turned out better than I had hoped. And the pricing is very reasonable. Thank you!! read more

Igor fixed both my necklace and bracelet perfectly!!! It took less than 24 hours for him to do both, and he had very reasonable pricing! Definitely go here!!! read more

Igor is a great hard working guy who always adjust my watches and replaces batteries. I wouldn't go anywhere else! Very fairly priced and usually does it in like 5 minutes! Support local business! read more

We were delighted with quality and service and price. Had a whole new amythyst and diamond ring copied from the original, had a wedding band fixed by adding different chips and stones. Had earrings repaired. Work Is impeccable and reasonably priced. Definitely recommend. Will go back to reset some other jewelry. Very happy. read more

They set and resized an engagment ring for me. He did awesome work. Though not entirely timely, he is friendly, helpful and absolutely does high quality workmanship. read more

Couldn't have asked for a better experience. I dropped off a total of six necklaces that needed repair. Most of them had either broken clasps or chains, and one solid gold necklace was tangled so badly, I needed professional assistance in getting it back to normal. That one was a gift from my boyfriend, so I hoped the people at Jewelry Express Works could make some magic. Within three days, they called me to say everything was ready for pick-up. That's an amazing turnaround to say the least. Upon arrival, the shop owner showed me all the pieces and organized them nicely into individual bags. All together, the total was $35. Customer service was on point, and I'd be glad to support this local business in the future. read more

I have gone here multiple times to have my watch battery replaced and have links taken out. Igor is a good guy, and the prices are affordable. I highly recommend this place. read more

I stopped by yesterday after work to get a pair of earrings fixed. I had been in Germany where I tried to get them fixed and was being quoted fifty euros and a month's time until pick up. He did it front of me in ten minutes for a fifth of the price. I'll definitely be back for more repairs and to pick up some new earrings. There was a lot of nice gemstone earrings (amber, etc) in the cases. Good for gifts and all seemed reasonably priced. Really happy to have come across this shop. read more

I have been going here for years for watch batteries. I brought in a pair of French clips earring to get adjusted while I was there for a watch battery. They were a little tight. Igor broke one of the earrings and charged me $10 to repair what he broke. I was shocked. He said I had to pay for HIS time. It went from a several dollar adjustment to a repair. Even his daughter tried to reason with him in Russian. Next time I take the T to the jewelers building. Walk on by. read more

I needed a turquoise stone necklace fixed. Igor did a phenomenal job with it - he reassembled it and put on a beautiful clasp. When I went to pick it up I was unsure if I wanted the length altered so he quickly problem solved and suggested a claw clasp which would allow me to wear it shorter or longer depending on the outfit and look choice. I loved the idea and he was able to quickly make that vision a reality while I explored the beautiful jewelry items on display in the store. read more

This is an update to a previous excellent recommendation for Jewelry Express. This store has the most unusual, interesting, versatile range of jewelry! Igor, the owner, is also a whiz at fixing jewelry, from big jobs to small jobs/ he can fix anything! He designed and reset my older diamond ring and it is stunning and unique! In addition, his prices are always more than reasonable! I highly recommend Jewelry Express!! read more

i never write these things, but i feel the need to warn people from going here. perhaps there's a new person working there now, because i can't explain the hugely different experience i had compared to everyone elses. because of the good reviews, i took the chance of having my engagement ring sized by this place. the unprofessional voice on the phone should've tipped me off, but i wanted to trust him because of the reviews, location, and his willingness to do it same day. when i arrived, he looked like my presence was an inconvenience. i came back in a half hour and he told me he CHIPPED A STONE. he decided he'd get some new stones in for me to try and i went back 4 days later. none of the stones matched the other one properly and he made me feel really bad about not being satisfied. i'm normally an easy going person, but this is my engagement ring that i'll have my entire life. in the end, i left with 2 unmatched stones. i decided going back to see him is more trouble than i can handle. dealing with him was that bad... now sadly, whenever i look at my engagement ring, i think of him and the awful dealings with him. stay away. read more

Stopped in to get a watch resized and the service was prompt, friendly and very reasonably priced. I was in and out in less than ten minutes. Could not have asked for a better experience. read more

I just had Igor design a ring out of stones I had. He had made me an exquisite bracelet several years ago so I knew how talented he is! He and Asya designed the ring and Igor created a beautiful new addition for my finger. I truly love it! Igor is tremendously skillful and thoughtful about his work. His prices are also incredibly reasonable. Please check him out! read more

I had a 15 year old, costume jewelry cocktail ring repaired. The ring was inexpensive but I loved it. Igor fixed it within a week, and I've been wearing it constantly for the last month without a problem. The repair was inexpensive thankfully. I was very happy that Igor didn't laugh at me, most jewelers would have discouraged me from having it fixed. read more

Igor is great to work with. I run online store and need constant services for my customers, Igor has been providing services such as resize and refurbish etc. at very reasonable price! I feel lucky to find him. Thank you Igor. read more

I needed batteries changed on 3 watches, and after reading the reviews, went to Jewelry Express. The guy there was SO nice-- he changed them while I waited, and the prices were great. Having read reviews on some of the other shops, I had expected to have to drop them off and wait days, but not at all! I'd definitely go back. He also has tons of earrings, fun watches, etc to look at while you wait! read more

Brought in 3 watches to have the batteries replaced. The batteries in all 3 died within 10 days - he must have given us used batteries. When we took the watches somewhere else to get new batteries they said that one of the watches hadn't been closed correctly and was now completely ruined. Definitely would not recommend this store. read more