This vile shop run by slimey Darren and his gobby wife, took my son's gold bracelet that was given to him by his late Grandfather, for a simple repair on 4th Oct, when I went to collect it a week ago they claimed to have LOST it, they made excuse after excuse, they never once rang me as they had said they would and stopped answering their phone, so I went into the shop, I was told the phone line was playing up, yet while I was there they recieved a call, they told me they wanted to check CCTV footage to make sure the bracelet had not been collected, even though I had the reciept and they had no record of any collection. and again I was put off untill Monday (yesterday) when I went to the shop yesterday I found it close, so I checked with the Pentagon management and was told the family were all ill, and that no one had requested to view any CCTV footage, Darren was rung by the receptionist and spoke to me, he assured me that he would open the shop at 9.30am the following day and that the family had a sickness bug, however the store remained closed, the management at the Pentagon rang me back to tell me that the shop was now NOT going to re-open, and gave me Darrens mobile number, when I called him he hung up on me and now won't answer. I would like to warn people of these lowlifes but unfortunately they have gone and will probably open up somewhere else and do the same again. I know other people have jewellery in that shop waiting to be collected, they showed me when they lost the bracelet. I guess all of that will now also be LOST. They are VILE LYING SCUM I can't imagine that they have done this just to avoid me, there must be other people who have had their jewellery LOST, If you are one of those please contact the police as I have done, they have told me this is a civil matter and they won't help me but if others come forward maybe they will do something. read more