Orlando is a master at his craft and wonderful to deal with. He's made various difficult repairs…read morefor us and even designed and created a beautiful one of a kind piece. You seriously can't find a better jeweler!

I'm definitely thankful I found this jewelry store! The customer service was superior and…read moreridiculously fair prices! My ring was in poor condition with the band broken in the middle and the shape of the band was severely compromised. My ring was fixed promptly and looked gorgeous as ever. Orlando is the most fair and professional jeweler I have done business with in America.

We recently moved to the area, found Range Jewelry is the only jeweler in area so we wanted to give…read morethem our business. Will be traveling for our jewelry needs in the future. Gave a date for pickup on repair of wedding rings, and then went missing. Store was closed, for weeks, and owner wouldn't answer the phone, or return calls. BUT, he answered my request for additional buissness on Yelp? We eventually had to post on local fb group, to get our rings back, three weeks later. Two weeks after he said they'd be completed. Horrible customer service, and repair.

Went in to just ask some questions on going about buying an engagement ring on 10/20 wasn't…read moreplanning on getting one so soon and John Namaste got us right and found the perfect ring for my gf. Good guy, easy to talk to and very informative. For the couples that are looking to "seal the deal" ask for John Namaste. Much appreciated on helping us.

We walked up to the sales counter at Kay Jewelers in Duluth to be greeted by Jenna. We found a…read morevery enthusiastic sales specialist who truly loves her job. Jenna is incredibly knowledgeable, very personable and clearly excited to provide the best shopping experience for us. We had originally considered shopping for an engagement/bridal ring combo at a few other stores, but Jenna won us both over. No need to go further. We couldn't have believed ring shopping could be so much fun for both of us! Thank you Jenna Bob and Betsy

Absolutely HORRIBLE customer service! Not only did they size our rings WRONG twice, they never…read moresoldered the rings like they were suppose to! THEN, the tell us we are receiving a free PlayStation because we purchased well over the amount required, so we drove down in a blizzard to pick it up 90 minutes away and when we got there they said NO! Horrible service!!! They do NOT care about the customer, only the sale! Save your time and energy and go to Kay's across from them!

I'm an older gentleman. I purchased a bracelet for my husband, put some money down, paid it off,…read moreand a couple of weeks later bought a bracelet for myself. I've been in sales for many years. I worked for a Zales Outlet in St Augustine, FL. We would adjust watches, bracelets, and any other "customer service" issues as a courtesy. Zero charge. I went in the day after I purchased it to have them remove a link the salesperson asked for my phone number. I said, "Are you about to charge me to take a link out?" I was verbally upset, to where I was bewildered from the expectations, so i leave it to get adjusted and i get a voice mail from the Manager apparently saying thank you for leaving your bracelet to have adjusted. I've done this quite a bit & It's only going to be $5. I'll be returning it. I spoke with my husband and also shared this story with most of my friends I've bumped into within the last couple of days. It's true, one bad experience. I actually told more than five people. It's the principal. There's absolutely nothing you can do to change my mind. It was a mere "I wanted" at the time of purchase. I just don't need the bracelet.

I purchased an STS Rifleman leather jacket on line from Beyond The Barn…read more Prior to my purchase, I called to find out if this medium size was truly medium. The staff was very helpful, explaining that this jacket was a "conceal/carry" and would not be a tight fit for a medium. Upon receiving the jacket, I was impressed with the care taken in the packaging. Loosely folded with ample padding in a very sturdy box, the jacket showed no signs of creasing or wrinkles. Very well done. At Beyond The Barn, the only thing better than the quality of the merchandise is the quality of their people.

From the owner: Beyond the Barn is a fun, friendly, and family-owned western wear and tack store that carries…read moreboots, cowboy hats, apparel, and more from brands you love like Ariat, Stetson, and Wrangler. We also carry products for your horse and offer services like leather repair and custom embroidery.

Well the ring finally showed up. The soldering wasn't done correctly so the 2 rings don't line up…read moreproperly. Go someplace else.

I went to John Marxhausen for my engagement ring. When I got it, it was too big. I brought it in to…read moreget it resized. When I picked it up, it was still too big and the lady helping me agreed. John came out and I told him it was still too big. It slid right off my finger easily still. He told me to take it with me anyway. And bring it back if I still didn't like it later. I told him that it was too big and the size of the band was uncomfortable as well, trying to be kind about it. He basically shooed me out of there. A few minutes after I left I noticed there was a difference in the gem, looked like little flecks of light or inclusions that were certainly not there when I dropped the ring off. I would have gone back right away to show him, but I needed to get somewhere at a certain time and I wasn't driving, so I called him immediately to tell him about my concern. He said he would need to take a look at it. I brought the ring in a week later. He could not see anything wrong with it, of course. The difference was clear as a bell to me and everyone else I showed it to though. He resized the ring and fixed what was uncomfortable about the band. About a week after I got the ring back, my gem cracked and it has gotten to the point where I cannot wear it anymore. I basically haven't been able to wear my engagement ring since I've gotten it. It didn't fit me before and now the gem is destroyed. He will not admit to anything happening while it was in his possession. I have analyzed the situation again and again and I am very certain he caused it or someone who handled it while it was in their possession. He will not help me with the problem at all and even suggested insurance fraud. He is very difficult and draining to talk to and will talk in circles around the problem and offer no solutions. I would never recommend him to anyone.

John was awesome to work with! My wife (then girlfriend) had a ring she really liked at a chain…read morestore, but I felt much more comfortable with John. Brought him a picture and he was able to design a ring with the same qualities that we liked while improving the design and helping make it one of a kind. No need for rhodium on his white gold was a huge selling point, and I was able to pick the perfect diamond to match the setting.