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    JetBlue

    2.4 (57 reviews)
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    Peter N.

    JetBlue is ranked #9 on the USA Today list of top ten airlines in 2024, and #8 for economy class. The airlines on the top ten list "Strive to improve the flying experience with newer planes, better connectivity, and improved food and entertainment." USA Today says, "JetBlue caters to passengers with new and refreshed aircraft, plentiful routes, free live TV, free Wi-Fi, and generous amounts of legroom in economy class." In recent years a lot of airlines are losing market share and customers because of little or no customer service. It's refreshing to see an airline trying to IMPROVE customer service.

    The armrests shrunk, the seats were much narrower and the rows were closer together!
    Laura M.

    The JetBlue terminal is very nice at Tampa International Airport. It's very clean, several restaurants and lots of electrical outlets at all the seats for all your charging needs. High tops tables with charging stations as well. Overall I am a big fan of JetBlue. BUT.....this particular A320 Aircraft was so cramped every time I moved my arm the tv got knocked off! The controls are on the armrests and the armrests are very awkward! The xtra legroom they are known for has seemed to disappear on this particular plane. The width from seat to seat is awful!! The person next to you is pretty much on top of you! Not happy! Hopefully connecting flight is a different aircraft with the room they are known for. Other than that, everything is great.

    "See more months" should read "See other airlines."
    Naked Y.

    REST IN PEACE - JetBlue "Best Fare Finder" I travel 2-4 times per month on JetBlue, and have been for years. One of their BEST features, the "Best Fare Finder" (https://www.jetblue.com/best-fare-finder#/) was an extraordinary tool that could show a months-long snapshot of fluctuating air fares. A few weeks ago, a "new and improved" version of the fare finder debuted, and is certainly new, but NOT improved. As I plan out flights months in advance, the old version allowed us to plug in a month at the TOP of the screen, which advanced the monthly calendar as requested. The new version has no such feature, displays only the current month, then prompts for "See more months" at the BOTTOM of the screen. [see attached screenshot] So, if I need to see flights in September, I plug in the to/from, and see... March. Then I scroll to the bottom, and click "See more months," and click "See more months" and wait... for April, ... then click "See more months" and wait... for May, ... then click "See more months" and wait... for June, ... then click "See more months" and wait... for July, ... then click "See more months" and wait... for August, ... then click "See more months" and wait... for September. If I want to change either to, from, or guest parameters, I start the whole process above, ... again. What used to be a time and money saver is now just a time waster. Screen refreshes for new months become agonizingly slow, making me long for the sight of paint drying. I have tried two different browsers (Chrome, Edge) and two different machines using two different operating systems. No joy. To add insult to injury, I've tried to contact JetBlue twice to report the issue. There was no response the first time, and the second time froze the screen - so even JetBlue's tech support is offline. Sloppy IT work, JetBlue. Here's my quick fix - when JetBlue's website keeps me waiting, I workaround by checking other airlines for fares. Time well-spent. Sorry JetBlue - you folks went from years of tech-excellence to "can't make a website work" in just a few weeks. I hope your airplanes are in better shape than your IT platform.... just saying.

    Ripped up seats. Like seriously?
    Mary Ann S.

    I will absolutely NEVER fly Jet Blue again. The flight took off late. I booked my flight with them because they have wifi and I do work on my phone during the flight. I flew out 4/28 B6 1992 from Boston to Tampa there was zero wifi. Passengers were told they would receive a credit for the fact there was no Wi-Fi. I have been yet to receive this so called "Credit" All around inconvenience, and what a lie that is not a way to run a business. If I knew that, I wouldn't have flew with this airline. False advertisement. If the wifi don't work it's Jet Blues JOB to fix it. That's what I PAID FOR! If that's the case I would have flew Spirit. THEN I'm leaving Tampa today. 5/6 B61992 The bag check opened late, and they had CRAPPY attitudes. Left me and my elderly mothers luggage just sitting there. I had to wait for these LAZY individuals to again, DO THERE JOB! I just get on the plane, it's tore up. This is what I pay for? Some bust down airplane? They got wifi on this flight, now no USB charger. So basically Jet Blue is and hires the lowest of the low. They do just the minimum. Nothing more Do NOT waste your money

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    Inexpensive flight on a roomy flight. The staff were friendly,kind and helpful. Great experience.

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    Always have a pleasant trips to NY, and nonstop to Cancun. Courteous staff, clean planes. Nice seats. Well done.

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    Page 1 of 2

    Ask the Community - JetBlue

    Review Highlights - JetBlue

    We flew today (October 25, 2015) from JFK to TPA (flight 525) on Jet Blue airlines for the first time.

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    United Airlines - Seats!

    United Airlines

    1.8(84 reviews)
    0.0 miInternational

    This was our first time flying out of Tampa on United Airlines. We had a rental car so we checked…read morethat in first then took the train to the terminal. The ticket counters are spread out by airlines. We were on United so we found their counter. They are all kisoks for checking into your flight. I didn't realize it until I needed to go to the next tram station that the QR code didn't print out on my boarding pass and my husband's boarding pass didn't print out at all so he had to use his phone as his boarding pass. Few glitches in their kisok system. I don't recommend the Kisok, but I don't think you have a choice. Just come with a lot of time and patience to make sure the kisok gets it right and if not hopefully you'll find someone to help walk you thought the process. And double check that your boarding pass has the QR code on it. At the gate I was able to have the ticket agent print out another boarding pass for me so I could board. Other good news. Due to it was a full flight they offered to check our carry-on baggage for free. That made it easier on our next layover, we didn't have to carry around and keep track of our luggage as we waited for our next flight. Boarding went smooth. We were in group 4, but due to we had our luggage checked we went after group 2 so we could carry our luggage down the ramp and place it by the door so they could load it up. Even though it was a pretty smooth experience I only gave it 3 star due to the ticketing issues. I beeped at the gate to the tram, because my husband showed the system my boarding pass, but it didn't register, but they still let me though the gate. I was blessed that they printed me out a new boarding pass so I could board on my own without having my husband fiddle with his phone to get both of our boarding passes digitally.

    United has become one of my favorite airlines to fly. The staff at the Tampa hub were very…read moreprofessional and helpful. The airline immediately rebooked me to avoid the largest snowfall in Florida history, which allowed me to maintain my travel dates, and avoid delays.

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    United Airlines
    United Airlines
    United Airlines

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    Spirit Airlines - Cattle

    Spirit Airlines

    1.5(241 reviews)
    0.0 miInternational

    When my mom wants to come visit from California, Spirit Airlines is usually the first airline she…read morechecks, because the prices are almost always cheaper than the other airlines. If you're traveling on a budget, it definitely works for a quick trip to Vegas or anywhere at that. That being said, you really do get what you pay for. The seats are uncomfortable for longer flights, everything is an extra fee, and the overall experience feels very bare minimum. Even bringing a carry on can turn into an added expense quickly, so what starts off looking super cheap can add up fast. I also inform my friends and family that fly into Las Vegas to just bring clothes I'll have shampoo/conditioner/ and all toiletry necessities. Flights can also feel a little chaotic at times. Long boarding lines, crowded gates, and not much customer service compared to larger airlines. It's one of those airlines where you kind of have to prepare yourself mentally before flying and know exactly what you signed up for. Make sure you're leaving yourself enough time to check in. Rushing makes everything much worse. I also know there's been a lot of talk lately about Spirit struggling financially and possible shutdown concerns, which honestly makes people a little nervous when booking future trips. Which is why next month my mother is planning on driving, because everything is unpredictable. Hopefully they can figure things out because affordable travel is important, especially for families trying to visit loved ones without spending a fortune on airfare. Overall, if price is your main priority, Spirit gets the job done. If you're looking for comfort, luxury, or a stress free experience, this probably isn't the airline for you. Either way flying is a whole thing. Good luck to you and safe travels.

    Well, they just went out of business. Not a shock, really…read more I remember taking a flight for a business trip on this no-frills airline years ago and after that experience vowed to never fly with Spirit again. My company was being cheap at the time and send a bunch of us on Spirit, while upper management flew on better airlines. Repeated delays going and coming back due to mechanical problems. We were lucky they even got the planes off the ground. No to mention the limited food and beverage options and crappy cramped uncomfortable seats. Nickle and diming for any extras. Good riddance.

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    Spirit Airlines - Sitting on the side of the curb 4 girls flight canceled and spirit of course won't do anything to help !

    Sitting on the side of the curb 4 girls flight canceled and spirit of course won't do anything to help !

    Spirit Airlines - Aw hell no. Waited for hours and hours and hours for my flight to be cancelled!

    Aw hell no. Waited for hours and hours and hours for my flight to be cancelled!

    Spirit Airlines - It really pissed EDWARD GARDUNO off that I took this photo.  Shortly afterwards he called the cops and tried to have me arrested.

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    It really pissed EDWARD GARDUNO off that I took this photo. Shortly afterwards he called the cops and tried to have me arrested.

    Breeze Airways - A typical Breeze Airline plane...

    Breeze Airways

    2.3(43 reviews)
    0.3 miInternational

    Breeze might be my favorite new airline... if only it went to more airports and abroad!!…read more Leaving Tampa sucks only when I'm staying in the U.S., but the blow isn't as bad knowing TPA is the best airport of its kind and now there's an option to fly with Breeze. I've always wanted to fly breeze since it's 2020 arrival, but the smaller markets it flew into weren't that great. Fast-forward to 2025 when they've added so many more markets, including the teeny tiny Pensacola airport which I happen to go back to when I'm not abroad and not in Tampa (the parents live there, and I run Airbnb's out of there). When I got back to Pensacola from abroad in July, I flew my daughter up on breeze and she told me how great it was. On my first breeze flight, it was a brand new plane! A first great impression for a germaphobe pho like me. I'm a bag checker so I don't know how it is to fly with just a carry-on and I feel like the plan with a check bag and Wi-Fi is worth it. You get full Wi-Fi on the plane. Only Water was served for my #Short one hour flight so I'm not certain if they serve other snacks, but there is a paid menu. For now, I'm giving this airline a five star because it was a smooth, clean and comfy flight. I'll update when I can do a round trip and also fly to a different market. After I'm done with my Southwest points Breeze will be my first look. I just hope it keeps expanding and takes Southwest place since Southwest decided it would like to be just as average as every other airline these days. Breeze feels like a better version of what Southwest was when it first started as you do get to choose your seats! I hope they keep up the great service. I wrote an article on breeze Airways upon its inauguration and the CEO at least at the time it was the former CEO of JetBlue. I remember loving JetBlue then hating it so I hope it's due to the CEO understanding what customers really want.

    I was recently on a trip home from Memphis to Tampa when I ended up sitting next to a man with…read morehorrible hygiene. Without embarrassing the man the flight attendant could see I was distressed and offered another seat to me. You have no idea how grateful I was. The flight was once again on time and a positive experience. Thanks Karen for the rescue. I'm a retired NYS Trooper but she was the real "Trooper" that flight. I found out she was a retired teacher. Breeze Airways she's a real asset. Thanks for your service.

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    Breeze Airways
    Breeze Airways
    Breeze Airways

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    Delta Air Lines - Tampa Bay Times ~ Light Food/Drink & Souvenirs @ Gate E62

    Delta Air Lines

    2.2(57 reviews)
    0.1 miInternational

    This review is for Delta Tampa Bay terminal, my last Delta review was for Delta Detroit, which was…read more5 stars. The Tampa terminal was also pretty organized, however, they could have used another agent at the baggage check counter, which was slow, despite not many flyers in line. The TSA line could have used and extra agent or two as well, but not horrible. The baggage and TSA employees were professional and friendly enough, did not encounter any rudeness. The boarding process was smooth and organized. The seats on this flight were much tighter than the plane from Detroit, I believe this plane was an Air Bus but not sure about this. The plane was jam packed, every seat full. Three seat on each side, narrow aisle where people going passed would bump into you. This is the first time I've flown in quite some time and I do not remember planes being this cramped. We left the gate on time but sat on the runway forever, apparently there was only one runway open so there was a huge line of planes waiting to take off. They informed everyone that some flyers may not make their connecting flights in Detroit. Once we got going the flight was very smooth and there was no delay in landing. The baggage arrived on the belts very quickly and nothing missing or damaged. Outside of the delayed takeoff, everything went smoothly, they offered plenty of snacks if you wanted any. I would choose Delta again to fly.

    The flight as always was great smooth take and then a smooth landing…read more i always fly Delta

    Photos
    Delta Air Lines - A321 Whoohoo too many mishaps on Boring these days

    A321 Whoohoo too many mishaps on Boring these days

    Delta Air Lines - Beautiful sunset

    Beautiful sunset

    Delta Air Lines

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    Frontier Airlines

    Frontier Airlines

    1.2(103 reviews)
    0.1 miInternational

    I mean, this is Frontier Airlines - another low budget, low cost airline that will surely get you…read morefrom point A to Point B (like Spirit)- nothing else included, no extras no bags no free snacks or drinks and extremely minimal legroom. If that's what you're looking for in an airline, Frontier has you covered. If you expect any of the above included, you've got another thing coming and I'd recommend a different airline. I had a fine experience with Frontier, booked my flight 3 months in advance and no delays or time changes at all - I was pleasantly surprised as Spirit will always have some kind of delays or time changes. FYI - Their personal item policy is EXTREMELY strict - they are going to ask to see your personal bag and ensure that it fits in the box provided at check in and at the gate before you board, if it doesn't, get ready to pay for a carry on/checked bag. Overall, it's fine for Point A to B - but there are for sure better (more expensive) airlines out there.

    Frontier Airlines at Tampa is an absolute nightmare. My wife was traveling alone with twin babies,…read morea stroller, luggage, and a bag on her back already a stressful situation and she was there an hour before to check her bag. Not once during booking or check-in was it clearly communicated how strict their cutoff was. Instead of showing even a shred of basic human decency, the staff refused to help in any way. No flexibility, no understanding, nothing. Just cold, rigid "policy" with zero consideration for a mother juggling two infants and all that comes with it. Because of their complete lack of compassion, we were forced to scramble and pay $1,300 out of pocket for a last-minute flight on Southwest just to get home. What was supposed to be a "cheap" option during spring break turned into one of the most expensive and frustrating travel experiences we've ever had. Frontier might lure you in with low fares, but don't be fooled -- they make up for it with terrible service and zero customer care. We will NEVER fly Frontier again. Save yourself the stress, especially if you're traveling with kids.

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    Frontier Airlines
    Frontier Airlines
    Frontier Airlines - Eight employees behind the counter, no one checking in, an not a single one could help me....

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    Eight employees behind the counter, no one checking in, an not a single one could help me....

    JetBlue - airlines - Updated May 2026

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