Great place to buy a boat I have bought one two years ago and they were great thanks to the…read morefriendly staff

From the owner: Boat Restoration, Boat Storage Including Pick-Up and Delivery, Boat Winterization and…read moreSummerization, Fiberglass and Gelcoat Repair, Marine Part Sales, Year-Round Boat Service and Sales, Pontoons, Hunting Boats, and motor servicing. With a separate lift facility (Hu-B's Well) for pull and pressure wash. Products: Boat Parts, Boat Safety Equipment, Boat Trailers, Boats, Fire Extinguishers, Gator Tail, Innertubes, Life Jackets, Marine Apparel, Mudbuddy, Pontoons, Ski Boats, Ski-Ropes, Tritoons, Watersport Accessories Services: Boat and Engine Repair and Service, Boat Painting and Detailing, Boat Pick-Up, Delivery and Storage, Boat Sales, Storage and Restoration, Fiberglass and Gelcoat Repair, Shrink Wrap, Winterizing. Brands: Crest, Gator Tail, Heritage, JC, Mercury, Tohatsu Engines, Yamaha, Mudbuddy, Suzuki, Havoc, Bentley Pontoons, EZ-Loader Trailers, Tennessee Trailers Location Facts: Located Approximately 2 Miles off I-69 in front of Venture River Waterpark, with easy to access storage, service and parts facilities and a spacious parking lot.

Be honest with customers not just looking for a sell they were friendly at first then anything…read morewrong with your boat it was your fault not theirs

The best and only place you should buy a boat from in the tri-state area. Best service team in the…read morearea too!

I cant say enough good things about The Old Bait House in Paducah, KY! Especially their Boat…read moreDetailer. Tim with Pro1 is the best boat detailer I've ever used! I took one of my boats to him an old Classic 89 Ranger and when he was finished it looked like it was Showroom ready!

Amazing place to work for. Andrew is a great guy. So is Steve and Brandon! Made me feel right at…read morehome. Big thanks to jacob and Cj in the shop too ! They pushed me to do better. Now here I am doing better than ever before. Thanks guys for the great experience.

Signed over power of attorney for them to sale my boat over the winter and early spring. When I…read morewent to pick up my boat because it did not sale they informed me the canopy had been ripped off during a storm and they were not responsible for fixing it and sorry. My boat is a $100,000 tri toon boat that was in mint condition when it was put in on their lot with the cover on it. Thry says they have responsibility to it and that our insurance should be the one to cover it. They also shredded the power of attorney papers and told us no one needs any extra paperwork floating around. Very shady dealership and I would not recommend them for nothing. i had to hit the one star for this to submit but there is no stars for this business that my boat got damaged on their property in their possession and feel they have no responsibility to.

Awesome experience!!! Well worth the 3.5 hour drive from Louisville. Really feel like I received a…read moregreat deal!!! Staff stayed after hours to install my accessories and complete my deal!!! Customer service is unbelievable!!!

I stopped by Tailwater this week fully planning to buy a boat. I explained my situation, and they…read morebrought me around back to show me a boat that really fit what I was looking for. I'm closing on a house, my wife is pregnant, and I've got a lot going on. I had a few concerns, but even with all that, I still wanted the boat. I came back the next day, excited, and asked if they were ready to sell me one. An older gentleman "lol" asked me to sit down. We ended up talking for about an hour and a half, not just about the boat, but about life. He clearly had my best interest in mind. I told him what was going on in my world, and as a retired 1SGT, he gave me honest advice. He said the boat was worth the money, but also helped me see that timing and priorities matter more. I didn't leave with a boat this time, but I left with a clearer perspective. Tailwater Marine doesn't just sell good boats , they give solid advice and genuinely care about their customers. You've got a great team and community. Keep doing what you do. I'll be stopping by soon!

These guys I swear. They really know their stuff. My boat is running better than it ever has. They…read morewent through my out drive with issues. They aren't great communicators but it's because they're busy doing it RIGHT! My repair went from a week to a month and cost $1000 more than I thought it would be. Thing is it's right. I didn't trust this boat on the river. Now I'd run to the Bahamas without concern. Thanks TW. You all rock.

Horrible customer service, receptionist very rude and unprofessional. Excessive wait times for…read morerepairs that may or may not fix your problems. Would recommend you take elsewhere if you need work done.

From the owner: Boat Dealer Sales and Service South Bay Pontoons…read moreMisty Harbor Pontoons SeaArk Aluminum Boats Mercury/Mercruiser Suzuki Outboards Honda Outboards Tohatsu Outboards

Single mom, work hard, grew up on a farm, decided I could own a boat... Saved up, got something…read moresmall but newer with the hope to avoid maintenance... Because no matter the situation, I consistently wonder if I'm being taken advantage of and things cost more than they should. Couple weeks back, power steering goes out. A boat that drives like a tractor isn't very fun. Ugh. What's closest to Elm Hill? Boat Locker.... Eric communicated every detail from my first call. The wait time based on other customers ahead of me, the expected issue and possible cost, the bad news of trim system damage, alternatives, ordering parts, testing, repairs, payment and pickup. The experience truly felt like I was working with guys in my family giving me the right advice. Thank you for all your help and for fixing my boat!!!

My 1997 boat wouldn't start after 3 months with the I got a bill for 885 indicating a $33 part…read morerequired 4 hours of technical repair. Paid the bill. I took the boat home but wouldn't start. They told me to bring it back. I lived a half an hour away and couldn't get it back later. Had a mechanic look at it who told me I need a battery part. Bought the battery part. Brought it back. It was the wrong battery part complained about the absorbinant bill was told by Brett that there was nothing that could be done. I really felt that there should have been some form of return compensation for the amount of bill that I paid. I was not expecting the whole bill to be credited but just the fact that the boat never ran was upsetting. We've now sold the boat and have had no financial return or physical pleasure from driving that boat. It was a waste of time and money. If you use this company, be sure you check out their rates and fees before giving them the boat and have them give you an approximate time that the boat will be ready and if it's not ready then pull it because they're going to charge you more and more money. I will not go back to that company again..

**Disappointed and Out Nearly $1,000 - Still No Fix**…read more While the front desk staff at C&O Marine are consistently friendly and professional, the rest of my experience has been incredibly frustrating. The operations manager made promises he didn't keep, and the service manager was downright rude. When things went south, I tried to escalate the issue, but the owner wouldn't even speak with me. After spending nearly $1,000, my trolling motor is still not fixed. To make matters worse, when I raised my concerns to the owner, I received a call from the operations manager telling me I was the problem. That was the final straw. Customer service should be about accountability and solutions, not deflection and disrespect. I won't be returning, and I'd caution others to think twice before trusting C&O Marine with their equipment or money.

Went in with a question about trolling motor set up really helpful staff . They told me what I…read moreneeded purchased trolling motor they even brought it out to the car and helped load it which I didn't expect. I will be a repeat customer thanks